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Hummel's Nissan Urbandale, IA Reviews & Cars for Sale

4770 Merle Hay Rd Urbandale, IA 50322

(4.0 out of 5) 41 Reviews
16364202083101334

Call (515) 657-6710
Hours of Operation
Monday8:00 am-8:00 pm
Tuesday8:00 am-8:00 pm
Wednesday8:00 am-8:00 pm
Thursday8:00 am-8:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-6:00 pm
SundayCLOSED
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Hummel's Nissan Inventory

Hummel's Nissan Reviews

Ratings and reviews of Hummel's Nissan are from Cars.com

Overall
4.0 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great family owned store
    by Jamie Widen from Des Moines, Iowa | October 08, 2019

    Randy and the sales crew are top notch! Not like the typical Dealership. They honestly treat you like family . I have bought a number of vehicles over the years and have never been disappointed

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Sold me Junk
    by sportsforlife from des moines, Ia | June 12, 2018

    Avoid at all costs. The used vehicle I purchased from them has had nothing but issues. I won't make the mistake of buying from Hummels again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Poor service
    by JC from Johnston | May 23, 2018

    If I could rate 0 stars I would. Horrible buying experience at the used car lot. Sales person was ok, but got to negotiating and it was back and forth with an unseen person - way to difficult. Ended up where I suggested in the first place - only to have the unseen person come running into the salesmans office frantic that he had sold the same car twice. The other couple was only slightly before me. After walking out he chased me down and said he had another vehicle he would sell me for cost - supposed to be the same car. Turned out was a year different, different exterior color, different interior, different package. He sent the sales man out with a price - how would I even be certain it was cost anyway. I have bought 4-5 cars from Hummels over the years. I will not be back. Same day found THE exact same car but lower miles at Ford across the street, better deal. No one has bothered to contact me from Nissan to apologize. You lost a customer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Would highly recommend!!!!
    by MJH from Des Moines, Iowa | April 28, 2018

    I walked in and told them what I wanted. They worked with me on a car in my price range, and found the perfect one!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    RitaIowa
    by RitaIowa from Des Moines,Iowa | April 26, 2018

    First time taking my Nissan in for oil change. Needed a replacement part on soft trim and was able to get this done at the same time without needing to make another appt. Cory, who was my contact person was very helpful.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Oil change
    by Trevor from Des Moines | April 24, 2018

    I took my car in for an oil change and tire rotation. The service was great and I would highly recommend them to any one.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Efficient process
    by Hannah Joyce from IA | April 14, 2018

    Mike was great. No pressure and very attuned to client needs. More than satisfied and especially glad for the haggle-free process.Would definitely use this dealership again in future.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service department
    by Steve from Urbandale | April 12, 2018

    I’ve taken my Nissans to Hummels for 10+ years and the service has been great. Tom has always been a great help with any car issues I might have. I’ve never felt like they were trying to fix something that isn’t necessary.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Worst experience
    by Sidney from Des Moines | March 29, 2018

    Bought a certified Rogue in 2015. Drive over 10000 and have to take it about three times due to brakes,bearing and sound coming from front the hood. So every time I took it while it was in warranty I requested them to do a complete check up, no one did it. I took the rogue last week with bearing issue, my stearin wheel started making noise and today they charged me $63 because it was my pads coming in the way of the steering wheel. How would I know it’s the pad, I had he Boise when I got my rogue last week.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fast and convenient
    by GDD from Des Moines Iowa | March 28, 2018

    Had 2017 Murano services today. Done in no time. Staff friendly,professional and courteous. Have always received excellent results in both the sales and service departments

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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