Hugh White Chevrolet | Page 4

Hugh White Chevrolet Reviews

Ratings and reviews of Hugh White Chevrolet are from Cars.com

• (1.0 out of 5.0)

  Terrible customer service from the sales manager

  by Katie from Nelsonville oh | September 08, 2016

  We had purchased a car and 1 hour before I was supposed to sign for it they let us know they sold it to someone else

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  refusal of warranted service

  by james cornell cutomer from lancaster ohio | December 02, 2015

  lancaster taylors refuse to service my car after buying it there and it was a certified used car with waranty

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (1.0 out of 5.0)

  Poorly run service department

  by Long time customer from Lancaster, Ohio | May 02, 2015

  I have been going to Taylor for my last 14 car purchases and most of my service but both will stop. Taylor service continues to disappoint. 50% of the time I have to bring my cars back for a second trip to fix the original problem. Either they don't have qualified mechanics or they strive to avoid work but from a customer standpoint, I just want my car fixed and returned in a reasonable time frame. That consistently does not happen at Taylor for me. The service managers are pleasant and talk a good game but results are the key to any future business. They spend way too much time making up excuses for poor mechanics. If it wasn't that I live close to Lancaster, I would of left a long time ago.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (3.0 out of 5.0)

  Shawn Risch

  by Paul Close from Columbus, Ohio | September 11, 2013

  Taylor Dealerships has been in business for a good number of years and has had a good history for the most part, but there are some things that struck me as a little odd concerning their present practices'. -policy pushes to offer "hold on trades" (lowers trade appraisal) -quoted prices do not hold true (bait and switch) -manufactures do not give prestige to this dealership (lemons and overstock) -staff poor to mediocrity (insufficient system and product knowledge)

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Awesome Customer Service. Great people!

  by Natalie from Columbus, Ohio | August 05, 2013

  After a few bad experiences at other car dealerships, I was so pleased to find this place! Although it was a 50min drive, it was well worth it. The people here are great! We worked with Mike & Emily. They were awesome! Very friendly & were able to work with us. We were there for most of the day, and can honestly say, there wasn't a dull moment. Mike was entertaining and went out of his way to make sure I was driving away with the perfect vehicle. I highly recommend Taylor Dealership Lancaster! Best experience buying a car. Thanks Guys!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Best First Car Buying Experience

  by KaylaG from Lancaster, Ohio | July 17, 2013

  This was my first time buying a car for myself, and two people really helped me make this happen. I could really tell that they wanted everything to work out for me and they did everything they could to make sure that it DID happen. They got me a great deal and I left really happy. Since this was my first time, I was very nervous and was emotional but they worked through it and made sure that I was okay. I will definitely go back for my next car and will recommend this place to anyone and everyone. If you go ask for Chase Miller or Mike M. These are two of the most helpful people I have ever met!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2013 Buick Enclave

  by Mary Islam from Lancaster Ohio | May 02, 2013

  Good people and I would buy my next car again same dealer and people. Thank you

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2013 Nissan Rogue

  by Michele M from Lancaster, OH | April 29, 2013

  Our salesman, Gary Dille was very helpful and courteous. Mike Meketa worked out a GREAT deal for us. Thanks guys!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Mrs poff

  by Janet poff from Carroll Ohio | April 12, 2013

  Grizz and the salesmen were great they treated us with much respect. We came in to look and drove home with the new vehicle. They did not pressure but offered us a great deal that we could not refuse.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Mr Robert

  by Mr r seiner from Lancaster oh | April 09, 2013

  What a good time buying here. Our salesman CP was great. Got the truck we wanted the way we wanted it

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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