Homer Skelton Chrysler Dodge Jeep RAM

Homer Skelton Chrysler Dodge Jeep RAM Reviews

Ratings and reviews of Homer Skelton Chrysler Dodge Jeep RAM are from Cars.com

• (1.0 out of 5.0)

  Liars and Hypocrites running Service Dept.

  by Robert W Jones from Cordova | August 26, 2020

  Do NOT take your vehicle here for service unless you're prepared to pay out of pocket for expenses that were not agreed upon. The service manager told me explicitly that "We won't charge you for anything unless we call you you first, discuss it, and we both agree on the service fee(s)." The same service manager turned around and charged me a bill when I went to go pick up the vehicle after turning it in for a recall from Chrysler. I told him I'm not paying for a recall, and he said well you can't have your vehicle until you pay us. I reported the dealership to Chrysler Customer Care and the dealership is justified, because "they're independently owned and operated, so they can charge whatever they deem necessary." These people are hypocrites and will charge you for things that you didn't ask for even after telling you they won't. Bad business with this service center. Their actions were immoral and hypocritical. I will be driving further away for Chrysler service from now on.

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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Service on Dodge Journey

  by Tim Lamar from Millington, TN | January 20, 2020

  Took my car in for a problem I was having. They had me out in about 2 hrs with a diagnosis. Had to leave it there for parts to come in but they provided me a loaner car. Had mine back the next morning. Very pleased with the service Tim Lamar provided. Had my car 4 yrs and they have always done a good job on my maintenance.

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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (4.0 out of 5.0)

  pleased customer

  by Randolph from Ripley TN | November 16, 2019

  Need to have batteries in my keys replace along with oil change. The tech Nate Wesienborn did my service. Overall the tech was friendly also answer my question about tires. Even showed me good prices on some tires along with information if I ever decided to buy tires from them.

  Customer Service
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Service review

  by Bryon Bynum from Millington Tennessee | October 28, 2019

  The technician is awesome rebuilt the rear differential An it works flawlessly he was very knowledgeable he had it knocked out in no time am very pleased with the service

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  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  DJ is the man!

  by DodgeMan from Millington, TN | October 10, 2019

  DJ I’m service is absolute top notch and no he did not pay me to say that. Walked in got my truck in for service right away. Always a pleasure to work with. Never tried to up sell me things I don’t need and always has a smile on his face.

  Customer Service
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Excellent service

  by Jim Coulter from Covington,tenn | August 22, 2019

  Bought wife new car. Salesman was great. Ended up buying me a used one. Service department open on Saturday mornings making it easy to get service done on busy weeks. Everyone at service department has been great to deal with. Mostly just oil changes and tire rotation, but helpful and friendly.

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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Transmission replaced on my 2011 dodge Caliber.

  by Alvis Ferrell from Brighton, Tn 38011 | August 14, 2019

  Nate Weisenborn, Service Advisor keep me informed during the process. He called me several times which is what i asked him to do to keep me updated

  Customer Service
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Cary Betterton

  by Cary Betterton from Fort Worth Texas | July 27, 2019

  Nathan the service advisor jump through hoops to get my truck repaired in a fast and quick manner so I could return home in time for work I really appreciated Them for what they done thank you

  Customer Service
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Benjamin Hayes

  by Tim from Millington Tennessee | July 20, 2019

  Helpful friendly and knowledgeable about the product. I have 5 vehicles that be serviced at that facility. I'm advised of all abnormal situations concerning the vehicle that's being serviced and always willing to solve them.

  Customer Service
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Awsome service

  by Dj from Marion | May 16, 2019

  Definitely will take my car back for service awsome service great staff very helpful I would defeninly recommend your facility to anyone thank you again for everything

  Customer Service
  Quality of Repair
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  Came in for service or repair

  Does recommend this dealer.

  Did Not purchase a vehicle.
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