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Hollywood Kia

6011 Pembroke Rd Hollywood, FL 33023

(4.5 out of 5) 737 Reviews
1927292021689342

WE HAVE A $500 DOWN PAYMENT PROGRAM ON SELECT VEHICLES. WE HAVE BUY-HERE-PAY-HERE FINANCING, WHERE YOUR JOB IS YOUR CREDIT! COME VISIT US FOR MORE INFORMATION. WE HAVE A BIG SELECTION OF VEHICLES AND WE ACCEPT ALL CREDIT APPLICATIONS.

Call (877) 550-9628
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-6:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Hollywood Kia Inventory

Hollywood Kia Reviews

Ratings and reviews of Hollywood Kia are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Very friendly, super easy
    by Bridgette from Pembroke Pines, FL | May 31, 2021

    Went in to see about trading in my car and Achille was my sales associate. He was very friendly and knowledgeable about the cars I was looking at. Sean also assisted me and was very helpful as well. I highly recommend hollywood Kia to anyone who is looking to purchase a car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst service experience
    by Jose Mendieta from Hollywood, FL | May 24, 2021

    We purchased this 2021 Kia Seltos from Kermitt and it was a wonderful experience from the start. Easy, seamless, fast. Now that the car is due for its 1st service, things did not go so well. Upon entering I did not get greeted, so I proceeded to the reception where a rude receptionist named Nicole told me very rudely to go sit in the chair and wait be called, she did not even look at me, she kept looking at her monitor. Once waiting in chairs, service advisors yell out customers' names from the middle of the lobby instead of approaching the waiting room where we are told to sit and wait. Upon leaving the car I make sure to verify with my advisor Tevan Carter that the car will be washed upon completion of today's service. You can see the attached photos to see how they DID NOT wash the vehicle. Overall a HORRIBLE service experience. The purchase process was great, but you still have to service the new vehicle, I strongly do not recommend this experience. I have never been to a dealership's service department where you are treated this poorly and the service is not good. I only hope the actual mechanics did a good job and the car has no issues.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Masks
    by Dori from Hollywood Florida | May 08, 2021

    I am normally happy here however today 90 percent of the employees yes have masks on not covering their noses. I hope they do something about this so customers feel safe !@

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Exceptional experience!
    by Chayanne from Miami, FL | May 04, 2021

    Yaneli and Carlos Salazar were both a delight to work with. They made the car purchasing experience quick and seamless. Without having to spend much time at the dealership, the team worked out a deal unlike any other. Carlos went above and beyond and delivered my new car to my house for me the following day. Amazing experience, super friendly and knowledgeable staff. It was a pleasure doing business with Hollywood Kia and I will certainly be back for future vehicle purchases. Ps. They really don’t have a dealer fee!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    HOLLYWOOD KIA ¿ FOR LIFE
    by RANDY ROSARIO from Hollywood Florida | May 02, 2021

    RANDY ROSARIO is the ABSOLUTE BEST THING in the service department although, all personnel are incredible, knowledgeable and extremely accommodating. Purchasing/leasing department awesome as well, very easy and a great overall experience. I will continue to buy/service at HOLLYWOOD KIA.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very pleased with shopping, purchase and delivery
    by Garfield Simpson from Naples, Florida | April 29, 2021

    Bought new Kia Sorrento from Hollywood Kia. Very pleased with process, price, responsiveness and delivery. They answered all my questions and delivered the car to me personally and a fair price for my trade.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Kia Telluride
    by Joseph Flahie from Miami, el | April 27, 2021

    Lillian at Hollywood Kia was the most honest and straight forward deals that we met and we talked to quite a few at different locations. She is a super star dealer and did not try to hassle us on the price at all. In fact, she provided the best price in all of Florida and Georgia for the car we wanted. I would only use her in the future because she’s honest and kind.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    My buying experiences was really great!
    by Sharon D Peters from Miami Gardens | April 17, 2021

    When I was shopping for a 2021 Kia Telluride Nightfall, I called my salesman Carlton and he informed me that one had just arrived at the dealership. I immediately made an appointment and I felled in love with the Nightfall after test driving it. I drove off the lot with a brand new 2021Telluride Nightfall because of Mr. Carlton great customer service skills and professionalism. if you're in the market for a Kia, please ask for Carlton for excellence service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    forte
    by antonio iglesias from hialeah fl | April 08, 2021

    Danilo Urena el mejor vendedor que tiene este dealer muy atento y me ayudo mucho a entenderme con el financista my proximo carro sera comprado alli y con el mejor vendedor que e conocido

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Hollywood Kia Rocks!! Thank You Kermitt Graham
    by Lissette from Miami Lakes, Fl | April 06, 2021

    Excellent Customer Service from the moment you arrive. I give my salesman Kermitt Graham 5 Stars!!! . My car buying experience was great! everyone was welcoming and experienced . Great Prices Excellent Customer Service = Fantastic Place to Purchase a Vehicle ! Thank You Hollywood Kia !

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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