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Hoffman Lexus | Page 3

750 Connecticut Blvd East Hartford, CT 06108

(4.8 out of 5) 327 Reviews
41552019524154135

Our highly trained sales staff has earned a credible reputation with many years of service. Our commitment to customer experience and satisfaction is reflected in being named the Best of Hartford in the 2015 readers' poll for the Hartford Magazine. Hoffman - Driven By Trust.

Call (860) 956-5416
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-5:30 pm
Tuesday7:00 am-5:30 pm
Wednesday7:00 am-5:30 pm
Thursday7:00 am-5:30 pm
Friday7:00 am-5:30 pm
Saturday7:30 am-3:30 pm
SundayCLOSED

Hoffman Lexus Inventory

Hoffman Lexus Reviews

Ratings and reviews of Hoffman Lexus are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Kimberley
    by Kimberley from Amston, CT | December 02, 2019

    my salesperson, Tom Ryan was phenomenal!! He treated me like family and went out of his way to get the exact Lexus I was looking for. The transaction was quick and easy. I highly recommend Hoffman Lexus!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by CV from Hartford, CT | November 23, 2019

    Would recommend dealer to a friend. Prompt service with accurate diagnosis of issues I had with my vehicle. I own a 2002 lexus es300 and wanted to get the vehicle checked out

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Mercedes of Norwich, UK
    by Michael Howard from Norwich, UK | November 20, 2019

    Everybody were polite and professional. The waiting time was quite short and when I collected my car after being serviced it had been washed and cleaned to almost showroom condition. Thank you Mercedes of Norwich.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    MJCantone
    by Mary Joyce from Southington CT | November 14, 2019

    Bought my vehicle out of state and needed a scheduled service so decided to try Hoffman and made an appointment Upon arrival was told to stand by my car and someone would help me...it took20-25 minutes for someone to acknowledge my presence I was only there for a tire rotation so not a big deal but didn’t expect a 2 hour wait I also expressed that I had questions about my new vehicle features and asked if someone could address them and nobody did...tried walking around showroom a few times while waiting but no one offered assistance Upon completion of service I was asked if I got my questions answered and said no but it didn’t seem to matter Totally unimpressed with this dealership

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    70 mile service for my ct200
    by Sarah from Hartford, ct | November 07, 2019

    Hoffmann Lexus of East Hartford was a pleasure to work with, mainly because of the service manager Roland. I will definitely go back to this dealership for future service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Very great and professional service.
    by Carmin from Manchester | October 31, 2019

    Great and awesome customer service.they had time to explain everything to me and answer all my questions.Great customer and friendly services.good place to buy a car

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Quality Service
    by Sony from CT from East Hartford, CT | October 29, 2019

    The staff at Hoffman service depart are the best!!! They treat every customer like they are #1. If I had one complaint... it would just be the time to check in. Every time I go there they are always busy. And even though they are so busy they greet you with a smile and make you feel special.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Searching for. Used lexus
    by Dewill from Agawam MA | October 21, 2019

    I'm 75 and have bought a lot of cars -real car nut. Hoffman Lexus was the easiest and best experience ever. Would recommend them to anyone. Emmerson was nicest salesman ever.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service assistant manager Bob
    by Greg Wolff from Ellington, Ct | October 20, 2019

    Bob and Hoffman Lexus do a great job of servicing my cars. This was a 10,000 mile check up and they also changed my tires to snow tires. They made it easy and did everything perfectly. Bob is one of the best service people I’ve ever dealt with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by Linda Conway from West Hartford Ct and Sarasota, Florida | October 17, 2019

    This Lexus dealer is excellent. Bob, DiNapolia In service Is a treasure, explains everything in detail. He realizes the customer is paramount in the Process and respects the questions asked by The car owner

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 21 - 30 of 327 Reviews