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Hoffman Lexus | Page 2

750 Connecticut Blvd East Hartford, CT 06108

(4.8 out of 5) 327 Reviews
41552019524154135

Our highly trained sales staff has earned a credible reputation with many years of service. Our commitment to customer experience and satisfaction is reflected in being named the Best of Hartford in the 2015 readers' poll for the Hartford Magazine. Hoffman - Driven By Trust.

Call (860) 956-5416
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-5:30 pm
Tuesday7:00 am-5:30 pm
Wednesday7:00 am-5:30 pm
Thursday7:00 am-5:30 pm
Friday7:00 am-5:30 pm
Saturday7:30 am-3:30 pm
SundayCLOSED

Hoffman Lexus Inventory

Hoffman Lexus Reviews

Ratings and reviews of Hoffman Lexus are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (4.0 out of 5.0)
    Lexus 350
    by Ron jones from Enfield | March 25, 2020

    I had a great experience at Hoffman Lexus the staff there are very professional and courteous.I feel confident every time that I bring the car there for service and, that they're going to accommodate my needs.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Auto Owner
    by Carmen from West Hartford, CT | March 16, 2020

    Service includes a safety inspection which is very helpful to manage future service needs. A loaner is always available when I need one. And the car wash is included with the service. As usual, Hoffman service is first class.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Exceptional Service
    by RM from East Haddam, CT | February 13, 2020

    Rebecca was knowledgable and able to determine what I needed for my service and repair. She was responsive to my inquiries throughout the day on the status of my car service. I look forward to working with her in the future!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mr. Afrazi
    by Sohrab from Rocky Hill | February 06, 2020

    Very professional staff and they listened my request and provided positive feedback. As a result they managed to give great discount to earn my business.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Hoffman Lexus' service department is exceptional!
    by Jack from Bloomfield Ct | January 27, 2020

    As always prompt, friendly and excellent service! Check in was fast and efficient The work was finished on time as promised. I was offered a loaner car which meant there was no interruption in my daily schedule.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Car Dealership
    by Joseph Busher from Salem | January 15, 2020

    Hoffman Lexus is an amazing dealership. Truly everyone that you interact with is friendly and an advocate for you. I have worked with Bob Dinapoli and Roland Charest and Derek in the service department. They are all top notch. I would never have my vehicle serviced anywhere else and we'll definitely purchase my next vehicle from Hoffman.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Timely service and quality loaners such a plus !
    by Sandi from Lebanon,ct | December 29, 2019

    Rachel was awesome everything was quality driven and timely. Would recommend all service personnel. Would buy another car from them. They are not pushy but knowledgeable.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service experience
    by Milind Kale from South Glastonbury | December 24, 2019

    Craig and Roland are very helpful and go over and beyond! I would buy another Lexus for the service experience! Thanks for your help again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2020 GS
    by Robert from Jupiter, FL | December 12, 2019

    Enjoying new car and Lexus quality. Happy with choice of GS 350 AWD and store buying experience Would recommend the dealership and the Lexus brand.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Scheduled maintenance
    by Mike from East Haddam, CT | December 06, 2019

    Our service representative Roland was courteous and thorough. We came in for general maintenance, but also had a concern about a drone type of noise and Roland followed through with the mechanic and gave us some answers. The loaner car made the appointment more convenient and the facility was comfortable and beverages and snacks were appreciated. Having the car washed was also a pleasant surprise. I will be coming back here from now on!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 11 - 20 of 327 Reviews