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Hoffman Lexus

750 Connecticut Blvd East Hartford, CT 06108

(4.8 out of 5) 327 Reviews
41552019524154135

Our highly trained sales staff has earned a credible reputation with many years of service. Our commitment to customer experience and satisfaction is reflected in being named the Best of Hartford in the 2015 readers' poll for the Hartford Magazine. Hoffman - Driven By Trust.

Call (860) 956-5657
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-5:30 pm
Tuesday7:00 am-5:30 pm
Wednesday7:00 am-5:30 pm
Thursday7:00 am-5:30 pm
Friday7:00 am-5:30 pm
Saturday7:30 am-3:30 pm
SundayCLOSED

Hoffman Lexus Inventory

Hoffman Lexus Reviews

Ratings and reviews of Hoffman Lexus are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Review of Hoffman Lexus Service
    by Ann Lauren Banda from Windsor Ct | July 30, 2020

    Always professional. Answer all my questions.. are not pushy . Very helpful and accommodating. Monica is an excellent rep to deal with. Excellent for adhering to Covid 19 disinfection rules.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Lexus fan from Wolcott | July 23, 2020

    Great service, did not have to wait long. Knowledgeable about what my Lexus needed. Was able to inform me of upcoming work I would need

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service
    by James from Avon, CT | July 22, 2020

    Service advisor was very conscientious, knowledgeable, and friendly. I felt he genuinely cared about getting my car serviced perfectly. I have always found the customer service and sales at Hoffman’s to be first class .

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    100k mile service
    by Polina from CT | July 17, 2020

    I received excellent service. During the regular check up, few issues were identified and I was able to leave my car overnight so the issues can be taken care of on another day. I got a loaner in the mean time.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service
    by Luz FischerFlores from Glastonbury, CT | July 16, 2020

    The Maintenence service was fast, easy and Monica was great. I requested that the tires be checked because the pressure light was coming on frequently. I was pleased to learn that the cause was the spare tire. I did not know that the spare tire had a pressure sensor also. I was happy that I did not need to buy tires and I learned something Thank you

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Screen damaged
    by John from Norwich ct | June 04, 2020

    Bad service with outrageous price i was told my main screen was bad i went to pick up my vehicle I noticed my screen was not replaced i was told they only fixed the radio

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Check engine
    by Annmarie from East Hartford ct | April 16, 2020

    Bought my car from another dealer that was closed down due to the coronavirus and the only office that was open was in New York City. I called and voiced my concern to Lexus dealer in E Hartford Ct and they told me to come in, the service started great from the phone and it followed all the way through to the service department where I met Matt and he helped me. Thanks guys

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service!
    by Mike L. from West Hartford CT | April 14, 2020

    Bought my car from Hoffman and have had it serviced there since. Happy with the buying experience and with service. Easy to make appointments online and reps are helpful and supportive. My RC 350 is hard to find tires for but Hoffman always has them and at a competitive price. Great service loaners too!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Kmrob from CT | April 06, 2020

    Greg did a great job at making the process pleasant. He took the time to answer all of my questions thoroughly and kept in contact with me both during and after the process of finding the car I wanted. Great salesman!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I had very positive experience with Hoffman Lexus
    by Oksana M Olijnyk from WETHERSFIELD | April 01, 2020

    Since I did buy my Subaru Crosstrek from Hoffman Lexus. They have honored my contract which I am totally grateful for. Very professional and courteous.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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