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Hoffman Audi of New London | Page 3

490 Broad St New London, CT 06320

(4.9 out of 5) 95 Reviews
1092032019524153242

Our highly trained sales staff has earned a credible reputation with many years of service. Hoffman Audi of New London is a proud member of Audi's prestigious Magna Society. Our goal is to achieve the best in customer satisfaction through our unwavering commitment to our customers. Hoffman - Driven By Trust.

Call (860) 910-0317
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday7:30 am-3:30 pm
SundayCLOSED

Hoffman Audi of New London Inventory

Hoffman Audi of New London Reviews

Ratings and reviews of Hoffman Audi of New London are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Attentive service
    by DoctorArt from Portsmouth, RI | May 27, 2019

    Taylor Berge was an attentive salesperson who was knowledgeable and friendly. We traveled more than 60 miles to buy our pre owned vehicle at Hoffman. Car buying is rarely a pleasant experience but the sales personnel at Hoffman were above reproach!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Car would not start. Battery tested.
    by Trudy G from New London, CT | May 01, 2019

    I called Hoffman Audi when my Audi TT failed to start. I was able to jump-start my car and drive to the dealer. Service was provided immediately upon my arrival at Hoffman Audi. Service is ALWAYS provided quickly and professionally. I won't take my TT anywhere else.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Purchase CPO Audi
    by Slowbro from Asheville, NC | May 01, 2019

    I found the car online. Called Hoffman and agreed to terms. Flew up and drove it home. The process was easy. The staff at Hoffman were excellent. I’d especially like to thank Pete for his thorough training and attention to detail in preparing the car for pickup. Love the car. Great experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Stranded on biz trip
    by Glass Engraver from Pittsburgh | April 08, 2019

    Car developed problems on biz trip, we called, could come right over, was part of a recall, Kayla arranged for a rental car. Super professional and diligent. Thanks for taking the stress out of a stressful situation.

    Customer Service
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Truly Professional Experience
    by Dr. J from Essex, CT | April 01, 2019

    I have never been as satisfied with a service apartment as I am with Hoffman Audi of New London. I pre-paid for incremental service from 20-50,000 miles on my ‘17 A4. I have been so pleased, I purchased 60-70,000 services. This is a professional team. Thank you all!

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service / Recall
    by Nick from Essex,CT | March 07, 2019

    Would highly recommend for service. The dealership was very clean and well laid out. The service writer, DeSean, was very friendly and helpful. I dropped off my car on my lunch break and he had a loaner ready for me. I was in and out in no time. When I picked up my car, it had been cleaned and backed in right in front of the building.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Satisfied customer
    by Sue from Waterford, CT | February 21, 2019

    Great dealership with wonderful service department. I am able to drop off my car for service, get a loaner for the day and get to work without missing a beat

    Customer Service
    Quality of Repair
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    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Super Satisfied Customer
    by Exercise Therapist/Essentrics Trainer from Westbrook CT | February 20, 2019

    Fantastic dealership! Bought my 2nd Q5 from Hoffman because I trust the sales person (Pete) and there is no better service manager than Dwight! If I ran an automotive company I’d hire him in a heartbeat!!

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    ???????????
    by Pat Clifford from Madison, Ct | February 10, 2019

    Excellent salesman. Honest, supportive, helpful. Kept in touch during process and answered all questions. Accomadating. Everyone extremely friendly and outgoing. Accessible by phone and email.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    10,000 Mile Service
    by Alan from Old Saybrook, CT | January 23, 2019

    Very easy to schedule an appointment. Car was ready on time. Customer service was excellent. Car was washed as part of the service. Very good experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 21 - 30 of 95 Reviews