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Hoffman Audi of New London | Page 2

490 Broad St New London, CT 06320

(4.9 out of 5) 95 Reviews
1092032019524153242

Our highly trained sales staff has earned a credible reputation with many years of service. Hoffman Audi of New London is a proud member of Audi's prestigious Magna Society. Our goal is to achieve the best in customer satisfaction through our unwavering commitment to our customers. Hoffman - Driven By Trust.

Call (860) 910-0317
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday7:30 am-3:30 pm
SundayCLOSED

Hoffman Audi of New London Inventory

Hoffman Audi of New London Reviews

Ratings and reviews of Hoffman Audi of New London are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    20,000 mile service
    by Annabelle from Glastonbury | January 21, 2020

    Service advisor Mark Steponaitis is unbelievably terrific with customers. He forms relationships and communicates extremely well. He has great knowledge and efficiency. He is the most ethical, responsible advisor I’ve ever met.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing as always!
    by Belinda Brozyna from Quaker hill ct | December 24, 2019

    Mark in service as always was amazing ! Actually everyone at Audi service are phenomenal the greatest staff! Thank you as always for being so kind!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Laura Pellegrino
    by Laura from Westerly, RI | December 12, 2019

    Everything about my visit went well. The service was completed in the time that I expected. I even enjoyed a cup of coffee while I waited.

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Service
    by RIJoe from East Greenwich, RI | December 10, 2019

    I have purchase a couple cars from this dealership. No hassle buying experience and excellent service throughout the dealership. Bob Cope and his team are the best!

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Paul B
    by PDB from NEW LONDON, CT | December 09, 2019

    Helpful. Pleasant. They went out of their way to take care of a nagging problem with the inefficient headlights. Regular ones, not the high beams which are excellent on my A3 convertible.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Do yourself a favor
    by Bob from New London | October 04, 2019

    They’re not willing to negotiate price on pre-owned 2019 Audi vehicles. There are Audi dealerships with better pricing and customer service. Don’t waste your valuable time here.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience.
    by B. Babcock and S. Babcock from North Windham, CT | September 23, 2019

    We recently purchased an Audi Q5 from Hoffman New London and we couldn’t be more pleased with the experience. Liane Mann guided us through the process and was instrumental in finding just the right fit for our needs. Her expertise in the field helped us to make the right decision. Her professionalism was only matched by her outgoing and helpful personality. Robert Duncan efficiently and pleasantly navigated us through the car buying paperwork and we were on our way in minutes. Bob Cope worked with us to find a fair deal we could all be happy with, in a relaxed and stress-free environment. We couldn’t be happier with Hoffman New London and our lovely Q5.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Jeffrey
    by Barb k from Atlanta | September 10, 2019

    My car had a recall and they were great. Told me was 1.5 hours and I let them know I had a flight to catch so just try to be fast. They had me out in less than an hour and even did a car wash and vacuum. I will go back

    Customer Service
    Quality of Repair
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    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Jim S
    by Jim S from Stonington, CT | August 21, 2019

    Very pleasant experience. All service personnel cheerful and helpful. All issues (not many) dealt with effectively. Loaner vehicle provided as promised. Would highly recommend this dealer for service. (Car purchased here.)

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Dealership
    by Cathie Brady from Charlestown RI | June 05, 2019

    Nice sales people- not high pressure, just gave me a lot of good information and left me to make my own decision. They answered all my questions and even offered to let me have the car overnight if I needed it to make my decision. I ended up with the Q8 and love it!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 95 Reviews