Hixson Autoplex of Leesville

4.6
Hours of Operation
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–7:00pm
Sunday
Closed
Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Cars on the lot

48 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Hixson Autoplex of Leesville are from Cars.com and DealerRater.com

115 reviews

10 outta 10 in my book

5.0
by Cory Thompson on Feb 23, 2018

Great customer service and dedicated workers they really work with to make sure you leave happy

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.

Hixson Leesville

5.0
by Steve S. on Feb 08, 2018

Hixson finds me the car I want and provides it at a great price with no sales pressure.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Steve, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Used car but new

5.0
by Irma Hull on Feb 03, 2018

I like it a lot and it is real nice, cost a lot, but nice.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.

2016 Ford Taurus, Magnetic, Purchased 15 Jan 2018

5.0
by Dennis Dodd on Jan 19, 2018

Salesman, Rick Turner, did an outstanding job in helping me purchase a replacement Ford Taurus for the one that was totaled in a car accident a week earlier. Rick performed his duties, as is normal for him, in an outstanding and professional manner. He is very polite and listens to the needs of the customer. Mr. Whitney, the warranty / financial officer, performed his duties in a polite and very professional manner. He explained the coverage for the new vehicle in a clear and concise manner - easy to understand and comprehend. These are two very good employees of the Hixson Auto dealership in Leesville, Vernon Parish, Louisiana. All new customers should be so fortunate to have these personnel assist them in their new car purchase. I have bought 6 cars from this dealership over the last 7 or so years and will continue to do so in the future. Their service shop personnel are top notice employees, too, who also perform their duties in a professional and caring manner.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dennis, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Hixson Ford of Leesville, we value our customers and we look forward to seeing you on your next visit. Thanks again for your loyal business! Take care!

Poor Customer Relations

1.8
by TinaMarie on Dec 29, 2017

Every time I call the Service Dept. I get another "white lie" of when my car will be ready. They've had my car for 4 days now, and all I needed to have done is a simple small hose replaced, but, I am being told something different each time I call. "Another car needed a motor, another car needed a Tune Up, another car needed, WHATEVER, and yet it should have been "MY TURN" several day's ago. Horrible Customer Service........... This is NOT a Business I would recommend.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 5.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give our Service Manager, James Hammock a call at 888-903-1681 so we can work with you to make this better. We look forward to speaking with you soon. Take care.

GMC Yukon

5.0
by Randal Jackson on Dec 25, 2017

My salesman was Justin Brown. I had a very nice experience with him. He took time with me and i drove seberal vehickes until i made my selection. This is the sec ond vehicle we have purchased at Hixson and from Justin.

Customer service 5.0 Buying process 5.0 Does recommend this dealer. Did purchase a vehicle.

Ford Raptor 2018

5.0
by Glen Hurlston on Dec 21, 2017

In twenty years I have never bought a vehicle from the Ford dealership in Leesville though I have always given them first crack at it. They never been able to even come close to other dealerships in price. So even though I tried to shop local it never happened. This time to my amazement it did. They know me and said this time I was going to buy a car and they were going to sell it to me and the management was new. They offered a fair deal and I took it. For twenty years that?s all I ever wanted and they finally delivered. So I took home my Ford Raptor 2018. The new management gets it and that?s great. Good job Hixson Ford

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.

Review of Hixson Autoplex of Leesville

5.0
by Stephen Lacy on Dec 13, 2017

The whole staff was very helpfull. I enjoyed the experience very much

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.

Ford F150

5.0
by Donavon White on Dec 01, 2017

Excellent buying experience! Highly recommend Hixson of Leesville.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on your new vehicle, and thank you so much for your recommendation! Please let us know if there is ever anything else we can do for you! Safe travels!

Awesome experience

5.0
by Kimberley Darty on Nov 03, 2017

I had an awesome experience. I was not rushed, I was able to test drive multiple cars, and my salesperson was super friendly and kind. I would definitely buy from them again.

Customer service 5.0 Buying process 5.0 Does recommend this dealer. Did purchase a vehicle.
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