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Harvey Cadillac Lexus and Auto Outlet | Page 14

2600 28th St SE Grand Rapids, MI 49512

(4.8 out of 5) 137 Reviews
16160

We've been a local family-owned and operated dealership since 1966. We support the community and have a continued commitment to excellence. We look forward to serving your current and future automotive needs - from New, Certified, Pre-Owned and Collision repair!

Call (616) 528-1096
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED
Monday7:30 am-8:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Harvey Cadillac Lexus and Auto Outlet Inventory

Harvey Cadillac Lexus and Auto Outlet Reviews

Ratings and reviews of Harvey Cadillac Lexus and Auto Outlet are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Sexy Lexy!
    by Lov'n R Lexus' from Grand Rapids | February 15, 2012

    Dear David, Thank you for the follow-up on our recent ourchase of a 2008 Lexus ES 350 from Harvey. I was very pleased with the over-all sales approach and the sevice we received from mark O'Neil. Mark was very thorough, knowledgeable, low leyed and professional. As my wife Carol and I went through the decision making process, he was always available with pertinent information or help and knew when to take a step back. That works well for Carol and me. I will be retiring in July so I was not necessarily interested in making a purchase before spring and parking the car in the garage for the winter months. After narrowing our search down to the ES350 and Lincoln MKS, Mark reminded us if the not so obvious saftey, performance and mechanical attributes of the Lexus which I validated from information he provided and other information I gather on the net i.e. J.D. Power & Associates. Although I could have gotten a little better financal deal on the MKS, I am convinced we made the "Best Choice". Our only minor dissapointment is a very small indentation on the front end , right side that Mark indicated we could have repaired for a minor fee when we bring the car in for the complimentary oil change. So now we have the "Old Lexus" with 278,000 miles and the new one. We call the Old One Lexy and the new one Sexy lexy! We have appreciated Mark's follow-up and yours too. We wish you good fortune during 2012. God Bless, Bob T

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Sports Car Enthusiast from Grand Rapids, Mi | January 17, 2012

    Rolanzo Hill provided great information and details on the Certified CTS that we test drove. Test driving cars at the GMC dealer across the street was a joke compared to the customer service received at Harvey Cadillac. I will shop agan.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Thanks Harvey Cadillac!!!
    by Mini Van Mom from Grand Rapids, MI | December 30, 2011

    We were in search for a van and was referred to Jeff Kuhn at Harvey. It took Jeff about a week to find a used mini van within our price range and mileage that we wanted. Everything went smoothly and the buying process was so quick. We were very impressed by Harvey Cadillac!! Thanks Jeff for all your help.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Adam Doll at Harvey cadillac.
    by Mike from Wyoming, MI | December 21, 2011

    Adam Doll is the man to talk to if you are in the mafket for a new or used car. I met Adam at Harvey Cadillac when I was looking for a new vehicle. Harvey Cadillac is a great dealership with a state of the art facility and Adam Doll is the man to ask for he was very helpful and friendly. I couldn't be a happer customer and I made a good friend along the way.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    H3 Love
    by Happy Girl from Eaton Rapids, MI | December 21, 2011

    I was VERY happy with my vehicle purchase! Adam Doll was my salesman and did an AWEsome job! He was very friendly and answered all my questions! Thanks Adam!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Dealership
    by chuck from 49301 | December 19, 2011

    The Salesmen Adam Doll took his time to show me what I was looking for and made sure I had all the options I would want. Grat deal and shop for the finaceing

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    My Salesman Rocks!
    by Firefighter 37 from Grand Rapids, MI | December 14, 2011

    My car shopping took me to Harvey where I met Adam Doll. Within a few minutes, he built a rapport that was able to overcome my long-standing distrust of auto sales. Adam was helpful and conscientious through the purchase process, but it was later that I came to really appreciate what had happened. Through something as traditionally impersonal as buying a car, Adam had forged a friendship that remains to this day. He has also taken time to make sure I remain happy with my vehicle. In addition to explaining the car very well during the demo and driving, he has continued to provide tips and pointers. I would never hesitate to purchase another vehicle from Adam.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 131 - 137 of 137 Reviews