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Harvey Cadillac Lexus and Auto Outlet | Page 11

2600 28th St SE Grand Rapids, MI 49512

(4.8 out of 5) 137 Reviews
16160

We've been a local family-owned and operated dealership since 1966. We support the community and have a continued commitment to excellence. We look forward to serving your current and future automotive needs - from New, Certified, Pre-Owned and Collision repair!

Call (616) 528-1098
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED
Monday7:30 am-8:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Harvey Cadillac Lexus and Auto Outlet Inventory

Harvey Cadillac Lexus and Auto Outlet Reviews

Ratings and reviews of Harvey Cadillac Lexus and Auto Outlet are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    SO HAPPY
    by Edna~ God Bless from GR MI | November 21, 2013

    Gerry and Jennifer made our lives easier!! MY daughter is in college about 50 miles away and we needed a car for her SOOOOO bad!! and could NOT get approved anywhere!! BUT THEY GOT US APPROVED!! and got us into a 2008 Honda Hybrid that WE LOVE!!!!!!!!! and not to mention perfect for her being a college student and needing to save money on gas... and for her to travel back and forth. We NOW she WAY more of her!!!! THank YOU GUYS!! GO CHECK THEM OUT!!!!

    Customer Service
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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New love of a VW
    by Hilton Services from Holland MI | November 21, 2013

    I really hate shopping for cars, I was recommenced to contact Jen Fuentes. I haven't had a car payment in a LONG time, and was looking to be wowed! She took the time to show me over 7 different cars and just couldn't find one I liked enough to have a car payment. Until she pulled out a 2013 VW from rental. I'm in love, and so thankful for the time that Jennifer took to find me what I was looking for :) THANK YOU!!

    Customer Service
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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Professional, Friendly Sales Representative
    by Lawrence from Saranac, MI | November 20, 2013

    This is the first Cadillac I have owned but it won't be the last, and I'll buy from Adam Doll again. He provided a level of service and knowledge of product I have not experienced elsewhere, and I have used many dealerships in my past. We thank Adam for his assistance and service and recommend that others ask for Adam when they call or visit Harvey Cadillac. I should mention that I have also had nothing but positive experiences with the service department at Harvey Cadillac, and have particularly appreciated the assistance provided me by Kurt.

    Customer Service
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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Very Professional
    by Daryl from Grand Rapids, Mi | November 20, 2013

    This is the 2nd Certified Used Lexus I have purchased at Harvey. I consider both experiences very positive. I definitely rate their professionalism and customer service superior over other dealerships I have worked with. I recommend my salesman Mark O'Neil highly. He was professional, patient and never pushy. Thanks to his patience and efforts, I am driving a car that makes me happy every time I get in it. Life is too short to not drive a car you love....go see Mark!

    Customer Service
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    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Awesome Service
    by Shane from Rockford ,Mi | November 20, 2013

    I would always recommend anyone that displays professionalism and high levels of good old fashioned customer service. Jena always has a smile on her face and makes your experience top notch. I have two of my cars serviced at Harvey. There are several dealers that are closer to me, but Jena and Brad make it so easy to,swing in, they always have a car ready for me to drive while mine is being serviced. Thank you both for all your support! Shane

    Customer Service
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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Mike 2005 Cadillac from Grand Rapids, MI | November 19, 2013

    Great service department. Both Kurt and Jena did a good job. I have hadan excellent experience with this dealership.

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Goood Costomer Service
    by Heather Kramer from Grand Rapids Michigan | November 19, 2013

    This dealership is great at meeting customers expectations, especialy in the loaner department, my truck broke down and i needed transportation right away, and Jena Smith made that happen for me. She is allways kind freindly, and understanding and willing to do what she can to provide the best service to me.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Amazing service
    by Soj J from Grand Rapids MI | November 19, 2013

    Amazing service department. Jena is so helpful and happy to help. The service department is superb and the facility is top notch.

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    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Mandy McNew from Grand Rapids, Mi | November 19, 2013

    Jena Smith, is always so helpful, sweet and always looking out for you. Love that girl!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Theodore from Grand Rapids | November 18, 2013

    Body shop took great care of a scratch on my new vehicle, they quickly took care of it and it was no worry to me at all. Service manager Gary,took the extra time to go over our vehicle and make us comfortable with our new purchase. Loaner agent Jena, had great customer service and made it very easy to go over all the loaner information and Brad did a great job answering all my questions, and is very knowledable. All around great service!

    Customer Service
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    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 101 - 110 of 137 Reviews