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Harvey Cadillac Lexus and Auto Outlet | Page 10

2600 28th St SE Grand Rapids, MI 49512

(4.8 out of 5) 137 Reviews
16160

We've been a local family-owned and operated dealership since 1966. We support the community and have a continued commitment to excellence. We look forward to serving your current and future automotive needs - from New, Certified, Pre-Owned and Collision repair!

Call (616) 528-1098
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED
Monday7:30 am-8:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Harvey Cadillac Lexus and Auto Outlet Inventory

Harvey Cadillac Lexus and Auto Outlet Reviews

Ratings and reviews of Harvey Cadillac Lexus and Auto Outlet are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Finally!
    by Mike Clough from Grant, Mi | December 06, 2013

    Finally, I, have closure with the repairs to my 2005 Sedan DeVille. My wife and I have had this vehicle in many times for repairs to the rear suspension . Each time it was a shot in the dark. Living in the Grant area we had taken it to our local Chevrolet Dealer with no success on the repairs. They basically washed their hands because it was a Cadillac, and said, "There was nothing they could do because the problems never occured when they test drove it". They, never found the "ROOT CAUSE" of the problems. Now mind you this was after many trips in for service and after many dollars spent with our local dealer. We made the decision to take the time and have Harvey Cadillac Service Department look at the vehicle, and approach it methodically and determine the needed repairs. Finally, we have closure as expected. My wife is happy, I'm really happy and I will always have Harvey Cadillac Service my vehicle. My hat goes off to the Service Family at Harvey Cadillac! Service was scheduled and performed in a timely manner, professional in every respect, and mostly affordable! And secondly but not forgotten, the Service Technicians using their expertise for determining the required repairs needed. Thanks, again too the Harvey Specialists!

    Customer Service
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Adam Doll-Salesman
    by Gordon D. and Jeralee K. Sheldon Customers from Middleville, MI 49333 | December 06, 2013

    Adam Doll was very good explaining all details of our 2013 XTS Cadillac and highly recommend him as a Salesman.

    Customer Service
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    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by Erica Snyder from Grand Rapids, MI | December 04, 2013

    Every time I come in Jena is very friendly, always acknoledges me by name, and has everything ready for me to get in and out. She always has a good attitude and a smile on her face.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Jena Smith and Brad Reynolds
    by Thomas FitzGerald from Grand Rapids Michigan | November 27, 2013

    As always the service and respect for this customer as always been excellent over the years I have been working with your dealership. I will continue to sing your service and employees to my friends.

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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    CTS Service at Harvey
    by David Lockrow from Grand Rapids, Michigan | November 26, 2013

    Brought my vehicle in this past Friday and was very happy with the timeliness of the repair. Originally scheduled for Thursday, they called me prior to advise that not enough loaner cars were returned. As they were trying to make alternative arrangements, I advised them that Friday would work for me as well. As a result Jena and Kurt said I could return the loaner car and pick up my car on Saturday if that would be more convenient . Since that worked out much better for me, I did so. In the interim they took care of my original problem I brought the car in for and performed a couple maintenance checks that were due. I appreciated their helpfulness, communication, and follow through. I would highly recommend their service team!

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    My review of Harvey Lexus
    by Art Koets from Grand Rapids, MI | November 22, 2013

    Great company to do business with. Always friendly and helpful. The service technicians are extremely friendly and helpful. I am on my 3rd Lexus and very satisfied with the quality of the vehicle. Harvey Lexus always works with my schedule for car maintenance and service. Mark O'Neil continues to be helpful, especially with defining and implementing the many features on my 450 RXH. The dealership is always clean and everyone is very professional!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    deborah from grand rapids
    by deborah from grand rapids, mi | November 22, 2013

    Excellent service. professional, never encountered pressure to accept their advice,always polite,explain problems thoroughly, always work with your schedule, do not suggest unnecessary service work, offer driver assistance to home for lengthy repairs and prices are within the budget. Would never consider going anywhere else for service or body work. I have been a customer for 11 years and will be as long as i live in this area!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    YEAH BUDDY!!!!
    by MIkey Mike from Holland MI | November 21, 2013

    My old lady and I have NOW purchased 2 cars from Jennifer and Gerry, they pretty much ROCK!!!!! and they are TIGERS FANS!!!! GO SEE THEM!!!

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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    MY ASTRA
    by Nat Gujardo from Holland MI | November 21, 2013

    I LOVE MY ASTRA!!!!!! Love my car and had a great experience with Jennifer and Gerry!! They did everything they could to get me approved!! AND SUCCESS!!! no nonsense, no I'll call u back and then don't bother! I HIGHLY recommend going and seeing them!!

    Customer Service
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    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    GREAT EXPERIENCE!
    by AmandaLandstra from GR MI | November 21, 2013

    LOVE my Ford Explorer!! Great service! Jennifer @ Harvey Thrifty went above and beyond to get me everything I needed!! Gerry helped her get me where I needed to be payment wise and I couldn't be happier!! Very easy to communicate with and to the point! thnx guys! I tell everyone looking for a car to go there!! she sends me 100 dollars for every person that i send in and buys a car! :)

    Customer Service
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    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 91 - 100 of 137 Reviews