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Harvey Cadillac Lexus and Auto Outlet

2600 28th St SE Grand Rapids, MI 49512

(4.8 out of 5) 137 Reviews
16160

We've been a local family-owned and operated dealership since 1966. We support the community and have a continued commitment to excellence. We look forward to serving your current and future automotive needs - from New, Certified, Pre-Owned and Collision repair!

Call (616) 528-1096
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-6:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED
Monday7:30 am-8:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-8:00 pm
Thursday9:00 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Harvey Cadillac Lexus and Auto Outlet Inventory

Harvey Cadillac Lexus and Auto Outlet Reviews

Ratings and reviews of Harvey Cadillac Lexus and Auto Outlet are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Excellent buying experience
    by Tim V from Grand Rapids, Michigan | September 10, 2020

    Marty was very helpful in making my purchase and a pleasure to deal with. When I picked up the car not only was it clean but it looked like it was completely detailed. If you want a buying experience that’s easy with a high level of service ask for Marty.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Jeff is a great sales person no fuss no games
    by Wolverine fan! from Laporte in | October 29, 2018

    Very helpful sales person no games, no tricks, just a cut and dry approach! Jeff was great would buy another car from him for sure

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great and very available for any questions.
    by anthony from dewitt, MI | September 14, 2017

    Jason was a great salesmen and always available for questions along with Jeff they were both so friendly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easiest car acquisition of my life.
    by Mike in Boise from Boise, ID | August 25, 2017

    Found the car on Cars.com. E-mailed Harvey Cadillac and got Becky Gifried on the phone. She not only sold me the car but also set up transportation for delivery. I live in Boise they are in Grand Rapids. Easy Peasy!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Good guy
    by Al Kotso from Chesterton indiana | August 21, 2017

    I only spoke to mark in Lexus internet sales and the conversation was totally professional. Without visiting dealership in person I can only imagine what a great experience in person it would be. .... Al Kotso , Chesterton Indiana.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Total experience
    by Julie from Grand Rapids MI | August 07, 2017

    Never thought I would get the car of my dreams and Harvey Cadillac Auto Outlet made it happen. Everyone was friendly and helpful. Within 4 days I was driving away with my car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Retired
    by Denis/Mary Bennett from Grand Rapids, MI 49525 | May 27, 2017

    My wife and I both drive vehicles from Harvey Cadillac and we are more than pleased with the service and treatment. Any future trades/purchases will definitely be with Harvey Cadillac.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Used car purchase
    by Chris L from Grand Rapids, MI | May 26, 2017

    Everything went really well and I got the car I was looking for in my budget. They did everything to help me along. Would recommend.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Internet purchase of Cadillac escalade ext
    by Oren from Edgewater | April 26, 2017

    Jason was awesome. He was available and answered all my emails. Purchasing a vehicle like this over the internet is stressful because your not sure if the vehicle is as advertised. Let me say it was. Jason did a fantastic job. The truck was also delivered with a full tank of gas.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Lester Harvey from Caledonia, Michigan | February 19, 2017

    I had a great experience. I met the sales person at the auto show in town and got good information about the cars I was considering. In short, I wound up buying the car I saw on the show room floor. The sales experience was good, the negotiating was fine, and they gave me a quick price on my trade-in vehicle ,if I wanted to go that route. I didn't, but it made no difference in the negotiations. I've had a previous Lexus serviced by them for years and have had a good experience in that aspect as well.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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