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Hansel BMW

2925 Corby Ave Santa Rosa, CA 95407

(4.6 out of 5) 9 Reviews
258752020424112321

In addition to our great selection of new vehicles, Hansel Auto Group has an inventory of over 600 pre-owned vehicles. Our diverse staff now numbers over 500. All of our team members are committed to offering the best customer service experience. At Hansel Auto Group, we will help you find the perfect vehicle that will meet all of your needs as a driver and an owner.

Call (707) 596-5565
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-7:00 pm
Saturday8:30 am-7:00 pm
Sunday10:00 am-6:00 pm
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
Saturday8:30 am-4:00 pm
SundayCLOSED

Hansel BMW Inventory

Hansel BMW Reviews

Ratings and reviews of Hansel BMW are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    To purchase a car!
    by Claudia oshida from Santa Rosa California | February 09, 2017

    Everyone was very serviceable oriented, we loved that! They bent over backward to help us make the purchase smooth. They even provided lunch, delicious tacos. Happy customer!!

    Customer Service
    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Service
    by Robbie Zampa from Napa CA | March 10, 2016

    Wonderful experience! They took time to go through some things on the car that i wasn't aware of.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Elsie from Middletown, Ca | March 10, 2016

    Ruby worked with me to resolve the problems the BMW was having. A real pleasure to work with her.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Debra D
    by Debra D from Santa Rosa, CA | March 04, 2016

    Love love love working with this group. From discussions via email with Michael to buying my i3 from Adam, who jumped in to show me around when Michael was off. I had a great tutorial on my fabulous new electric BMW with Kai about a month after I purchased the car. It is amazing and so is this great team!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great to have a top notch BMW dealer here in S.R!
    by Mac from Santa Rosa, CA | February 25, 2016

    I've had my 2016 BMW 535iX GT since November. I ordered it so I could get the color and options I wanted, and have been very pleased with my experience. Hansel's sales staff took good care of me during this process, which took about three-months. Since taking delivery in November, I have used their service department once, to cure a noisy windshield wiper issue. They accurately diagnosed and fixed this problem under warranty, and while I waited. I also made a recent visit to spend an hour with one of their "BMW experts" to have them show me a few things that I hadn't yet discovered about my new car. Both of these recent visits have been 100% positive, and I can highly recommend Hansel BMW!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Outstanding service and support.
    by RPfromNAPA. from Napa, CA | January 28, 2016

    Since moving to the area in 2009 I have bought three BMWs at this dealership. They do an outstanding job in both Sales and Service. Service managers are extremely courteous, helpful and well-informed. I highly recommend them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by JHW from Healdsburg, CA | January 05, 2016

    Kelly Kimberly handled my transaction with speed, accuracy and professionalism. If you are buying a BMW go to Kelly.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service Dept Went Overboard to Provide Service
    by Crosscountry Traveler from Santa Fe, New Mexico | December 01, 2015

    Having driven cross country to the Bay Area, we were visiting relatives for the Thanksgiving Holidays and noticed our BMWX5 engine warning light, while we were in Santa Rosa. Concerned, after on-board check did not reveal a problem and facing a 1,300 mile drive home after Thanksgiving, we took the car to Hansel BMW at about 11 AM, on the day before Thanksgiving. Drove right into their immaculate service entrance, were greeted immediately by a service rep who, understanding that we were "on-the-road," took our car in, diagnosed the problem and fixed it within 90 minutes. He was courteous, pleasant and accommodating. That's what I call personal, caring service. My wife and I cannot express how impressed we were with Hansel BMW in Santa Rosa, California!

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Poor experience all around
    by Car Buyer from East Bay Area, CA | July 26, 2011

    Spoke to salesman over phone discussing price given distance away from home. Waste of time making the drive after test driving vehicle & speaking with manager. Very unprofessional and car was damaged, which they insisted would be fixed by their touch up guy who'll make it good as new... Will never return.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 1 - 9 of 9 Reviews