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Hamilton Nissan

1929 Dual Hwy Hagerstown, MD 21740

(4.4 out of 5) 51 Reviews
854220208311154

We are the oldest Family owned Nissan Dealership in Maryland.

Call (855) 255-5404
Hours of Operation
Monday8:00 am-8:00 pm
Tuesday8:00 am-8:00 pm
Wednesday8:00 am-8:00 pm
Thursday8:00 am-8:00 pm
Friday8:00 am-8:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-5:30 pm
Tuesday7:00 am-5:30 pm
Wednesday7:00 am-5:30 pm
Thursday7:00 am-5:30 pm
Friday7:00 am-5:30 pm
Saturday7:00 am-2:00 pm
SundayCLOSED

Hamilton Nissan Inventory

Hamilton Nissan Reviews

Ratings and reviews of Hamilton Nissan are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (2.0 out of 5.0)
    Dissatisfied loyal customer of 10 years - ADDENDUM
    by Kevin Damewood from Boonsboro | June 18, 2020

    I posted a "1 star" dissatisfactory review of Hamilton Nissan on 6/17. The owner sent me an email the next day stating what went wrong and apologized. His action was honest and faster than the staff under him. I am raising my review from a 1 to a 3 because of his effort.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Don Snyder didn’t mention to mechanic about my bra
    by Pamela Keith from Falling Waters WV | May 08, 2020

    Took my car in because my brakes locked up,mentioned it several times to,Don Snyder after paying almost $2000 after having car back for 6 hours they locked up again NO WHERE did Don mention to the mechanic about my brakes he never even stated it on the paperwork therefore he lied and crooked never will I buy or take my car to Hamilton Nissan again. Brakes are a big part of your vehicle and for him to totally not even mention it, I have teenagers that drove my car so I got rid of it and bought a better car from Kia Don you owe me most of my money back for being a very dishonest person

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Nissan 2019 Murano/Great Upgrade
    by Linda K. from Chambersburg, Pa. 17201 | July 27, 2019

    We were "just looking" at the 2019 Nissan Murano to possibly replace our 2015 Murano that had been such a dependable and safe vehicle to own. The Moca Almond Brown caught our fancy, and we left with it that very day! Thanks to Brandon R. for his help, he seemed to know just what information former Murano owners would need to know about the new version. He helped make the decision an easy one, answering our questions and demonstrating/explaining features. Thanks also to Will for his patience with our wish to move things along as quickly as possible. Looking forward to many years of driving enjoyment with this new Nissan Murano.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Lauver's
    by Vicki Lauver from WILLIAMSPORT | April 19, 2019

    We just purchased a new 2019 Murano. From the minute that we entered the facility, we were greeted and taken care of in a professional, courteous manner. We were treated with respect and given full details on the vehicles that we looked at. Our sales persons were knowledgeable, and professional They cared about our concerns and took time to make sure that we were comfortable with the information that they gave us.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst experience
    by Yvette from Hagerstown md | January 06, 2019

    I had the worst experience ever I was working with chip and he called me tye day of my appointment and confirmed Our appointment for 4 and got there at 330 and he sold the truck after he told us it was still there I wouldn’t recommend any body to deal with them

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Bad service
    by Samantha Barrick from Hagerstown, MD | October 05, 2018

    I bought a car and the sales person was great, but good luck using any of the services they give you witb buying the car. They always have some kind of excuse. J have tried to contact them several times but they will never call you back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    After the sale
    by Still Waiting from Buffalo, NJ | March 21, 2018

    My purchase with Hamilton went very smoothly, however we moved away and had to trade in our vehicle about a year after buying. The first week on January we sent all of our paperwork in to have our extended warranty refunded. We were told the dealership was in possessioyof the refund for two weeks March 9th and that our check would be in the mail on March 12th. Now we’re being told we’ll definitely have the refund in our hands this week. I’m not holding my breath at this point. It’s been more than two months, I’d like my refund already.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mr. Mackey L Bonner Jr
    by Mackey from Martinsburg, Wv | September 16, 2017

    I recently purchased a 2015 Nissan Altima from Hamilton Nissan, and I would highly recommend this dealership to anyone interested in buying a Nissan. My experience started with Molly from internet sales. She was awesome! She introduced me to Jonathan in sales, and he had no problem assisting me with me purchased. He's an awesome salesman. I had the opportunity to speak with James (General Manager), and I thanked him for the service that I received during the purchase of my car. Dustin (Finance Mansger) was very helpful with breaking down my finances. He made it very clear and understandable, what to expect from being financed through Nissan. I was very pleased and happy with the overall experience at Hamilton Nissan.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Rogue
    by D&M from Walkersville, MD | August 21, 2017

    This is the third vehicle we have purchased at Hamilton Nissan, Hagerstown, MD. We always have the same sales consultant, Mr. Will Swartz. He does an excellent job in explaining the new features and matching the vehicle to our needs. Will explained to us how to personalize the settings in the Rogue for both of us and even did these for us. At our age, we appreciated this assistance. Also, Dustin Anders, sales professional, did an excellent job finalizing the purchase and making sure we had everything in order for transferring the tags and title. It is always a pleasure to work with him. We have always found Hamilton Nissan to be a very professional organization and their service is excellent.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service.
    by Jim Hebb from Hagerstown , Md | April 26, 2017

    Had a great experience buying my new used car today..Thank Jim Hebb for going out of your way to walk me through the entire process.Thank you to everyone else invloved.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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