Groove Toyota | Page 78

Groove Toyota Reviews

Ratings and reviews of Groove Toyota are from Cars.com

• (5.0 out of 5.0)

  Theresa was awesome!

  by Andrew from Aurora CO | April 25, 2013

  Buying a new car is not my favorite thing to do, but Theresa made it seamless. If you are in the market for a car, I definitely recommend her!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great service

  by T. Renner from Highlands Ranch | April 19, 2013

  I began the process as an internet query. I was contacted by Theresa Evans who remained with me throughout the entire non-pressured buying experience. I left with my "new" car, and finally felt good about a car buying experience!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Pleasant Experience Buying my new ForeRunner

  by Stephen L. from Littleton, CO | April 18, 2013

  Bought a Brand New Toyota ForeRunner SR. Experience was terrific. Worked with Theresa Evans who took good care of me. I would highly recommend Groove Toyota and Theresa Evans.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  No pressure sales

  by Thomas from Denver, Colorado | April 04, 2013

  Bought a new 2012 Prius II through Theresa Evans. Contacted her, along with several other dealers via the internet. Theresa was not very pushy, simply emailed me some quotes and did not call me on the phone every minute of every day like some of the other dealers. Ended up getting a better price from her than the other dealers as well. Was up-front with the price (e.g. told me the dealer handling fee), and didn't end up tacking on extra fees when I came in to close the deal. Would recommend this dealer and Theresa to anyone looking to purchase a car.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Wonderful customer relations, great service!

  by Steve G from Bailey, CO | April 02, 2013

  I was thinking of trading in our 2010 Prius for a newer model, so I called this dealership because we bought the Prius from them. I talked to Jack Ridley about a new Prius, so when we took the car in to have the oil changed & serviced, Jack was there to help us choose a new car. He was very knowledgeable about the car - we even learned some things we didn't know (and this is the 3rd Prius we've purchased)! Jack was kind, courteous, efficient, and straightforward. The paperwork went smoothly, was explained well, and everyone was up front about what our options were for add-ons. They were very busy that day, and even though we had to wait a short time to finish the financing paperwork, Jack, the new car manager (Brenden), and the finance officer all came over to let us know that we weren't forgotton and that we'd be taken care of soon. Just that in itself was appreciated by my wife & myself. Everyone we dealt with that day was happy, friendly, and courteous with no one being condescending. We couldn't ask for more from a car dealership. We've been very impressed from the time we purchased our 2010 Prius to last week when we purchased another Prius from Groove. We look forward to coming back for service on the car and to see the new facility.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2013 RAV4

  by Norma from Aurora, CO | March 30, 2013

  Theresa Evans was very easy to work with. We enjoyed our experience with her and would recommend her highly.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  The best experience ever

  by Sam G from Aurora, Co | March 28, 2013

  Lucas was very helpful, understanding and easy to work with. He made everything go smoothly and he is very trustworthy. I would buy another car here again for sure

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Ready to Deal

  by NewPriusOwner from Denver, CO | March 27, 2013

  I came in wondering if the numbers on the window were what I would end up with, and they were willing to talk different numbers with me right from the start. I bought a 2012, and got a great deal.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Could not have been better...

  by Pat R. from Frederick, CO | March 24, 2013

  *** I bought a new 2013 Toyota Camry Hybrid XLE this week at Groove Toyota. The experience could not have been any better. Based on this experience, I would not hesitate to recommend them for a second. *** I knew exactly the car I wanted. I first went to the dealer that is within a mile of my house. They had absolutely no interest in working with me at all. They wouldn't budge on their price and wouldn't give me much for my trade. I left very unhappy. *** The next morning I got in contact with Theresa Evans, a salesperson at Groove Toyota. We first communicated by email. By the end of our conversation, she had said everything that I needed to hear - enough so, that I made the drive to the complete opposite end of Denver that night to finish the sale. *** When I got there, Theresa completely came through for me. She saw to it that I got everything we had discussed by email - both an excellent price on the new vehicle as well as a fair price for my trade. *** The entire experience was simple and fair. I certainly left happy.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Excellent Car Buying Experience!!

  by Reviewer from Englewood, CO | March 20, 2013

  Great car buying experience! Will recommend Groove Toyota-Scion to friends and family. My salesman, Jack Ridley, was very helpful and knowledgeable.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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