Gold Coast Acura

Gold Coast Acura Reviews

Ratings and reviews of Gold Coast Acura are from Cars.com

• (5.0 out of 5.0)

  Fiat abarth

  by Josue Martinez from Exeter, ca | January 07, 2021

  Good quality service, Very well taken care of vehicle Friendly

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  thomas holden

  by Thomas Holden from oxnard, ca | December 14, 2020

  The owner Darin and the team do an outsdanding job. Great deal, hastle free. Wonderful overall experience. Love my new MDX!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (4.0 out of 5.0)

  Richard

  by Richard Anguiano from Camarillo, Ca | December 14, 2020

  Nice people to deal with however They told me I would be out in 40 min. And 3 1/2 hours later I left with my new car.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Awesome

  by Morteza Saedi from Los Angeles, California | December 13, 2020

  Good experience They are awesome, helpful, fast and polite

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Interior parts replacement

  by Debbie Zimmermann from Santa Paula, CA | December 13, 2020

  Service department was great; verified the part and ordered it, had it the following day. Dropped the car off the following day and it was taken care, even delivered the car back to me.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  I’m a loyal Gold Coast user since 2005

  by Ruth Gordon from Santa Barbara CA | July 19, 2020

  I bought my Acura TL in /005. My mechanic sons teased me because I got all my service done at a dealership. But their professionalism and care were worth driving 30 miles for and maybe paying a little more for. No regrets. 2020 and I’m still driving it. Though I am looking for a new car I’ll be sad to not have it. Great car. Great dealership!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  EXCELLENT IN CAR-BUYING CUSTOMER SERVICE!!!!!!

  by Sarah Kern-Wilson from El Cajon CA | July 26, 2018

  I WANT TO BEGIN BY SAYING THIS REVIEW IS NOT PAID FOR, IT IS THE HONEST TRUTH BASED ON MY OWN PERSONAL EXPERIENCE. I am so very pleased for the opportunity to leave Gold Coast Acura a review!!! I must mention that another dealership that I have been a customer for 20+ years left me feeling dejected, as well as another dealership. I expanded my search outside San Diego to Gold Coast Acura, 4 hours away. First, Michael Kosakowski, the owner, saw my search from TrueCar and personally reached out to me via email. After the ill experiences with the previous establishments, I decided to give Gold Coast Acura a try. Michael's email was, simple, but sincere. He had Peter Lieberman contact me, who was so very nice and personable, knowledgeable and experienced. He made me feel at ease right away. He took care of submitting the paperwork for financing, he went out of his way to locate a vehicle that had not been used as a demo. HE WENT ABOVE AND BEYOND FOR ME!!!! Once the vehicle was located he arranged for Angel to bring it to me in San Diego. The dealership from where they retrieved my vehicle said they would wash it, as it had been sitting in the back of their lot. Peter called me prior to Angel's arrival, who brought my new 2018 Acura RLX to me, and informed me that that dealership in fact did not clean it but Angel would do his best to make it presentable. Peter then stated that, as this was not how Gold Coast Acura conducted business, and directed me to get my car detailed and send the bill to Gold Coast Acura. Gold Coast Acura honored the TrueCar pricing and made this the BEST car buying experience EVER. Michael, I am so appreciative and so very grateful for the care and concern you and your team took in providing a car excellent car buying experience. You can be certain I will sing your praises to everyone who inquiries about my car and from where I bought it. Thank you and your team for being who you are....EXCELLENCE in the PRACTICE of SUPERIOR CUSTOMER SERVICE!!!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Third Time Purchase - No Need To Go Anywhere Else!

  by CraigO from Santa Clarita, CA | June 02, 2017

  Last September, Brittany got us a great deal on a 2013 RDX Tech for my wife, which we negotiated over email, finalized via phone and they delivered to Santa Clarita. The next day, our son's transmission went out on his Accord with 220K+ miles. So, I called Brittany again. My son had just been cleared to return to work after being on disability for a complete tear of his Achilles, so his income had been very low. She got him approved and into a 2008 TL, which they also delivered two days after the RDX. So, when son #3 needed a car for college, Gold Coast was the first place to contact. Unfortunately, Brittany had returned to San Diego with her family, so Matt (whom we met previously at the NSX Intro party) said he'd take care of us. And he did. Although none of the Hondas or Acuras worked out to our low budget, he got us a great deal on a 2016 VW Jetta. The fact that Gold Coast provides a 36/125K powertrain warranty helped ease my discomfort with a brand other than Honda/Acura. Being our third purchase in nine months, Chris, the Finance Director, also got us a great deal on a 96/100K Bumper-To-Bumper warranty with $0 deductible. The only difference in today's purchase vs the other two is that we signed paperwork at the dealership after agreeing on a deal over the phone the night before. In September, I said that Gold Coast was the best dealership I had ever dealt with and surpassed our favorite Honda dealerships in Colorado; no easy feat. They put customer satisfaction at the top and they excel in ensuring the customer leaves happy. We will continue to HIGHLY RECOMMEND Gold Coast Acura and will seek them out for all future automobile purchases. GREAT JOB, TEAM GOLD COAST!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great Experience on Used Car Purchase

  by JustinC from Burbank, CA | November 20, 2016

  I have to say this was the best experience I've ever had with buying a car. I was sure to be honest about what I was willing to pay and the loan terms I wanted, let them run my credit and then drove an hour and a half to get to them. They did not disappoint. Steven K. helped me out and the sales manager Brittany was awesome as well. We did hit a few issues but they ironed them out very quickly (for instance they couldn't locate the floor mats and extra key on my CPO TLX while I was there, so they FedEx'ed them to me a couple days later). I had been exclusively shopping for BMW's until I saw their TLX for sale and I've had zero regrets in the three months since. It will be the first place I check for my next car purchase.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  sales person

  by Javier Lopez from La Puente, Ca | September 23, 2016

  all sales persons were very kind,and helpful people I will buy from them again.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
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