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Goben Cars West | Page 2

3415 Parmenter St Middleton, WI 53562

(4.4 out of 5) 81 Reviews
195880

~~CHECK OUT HOW LOW WE CAN KEEP YOUR PAYMENTS AT /WWW.GOBENCARS.COM/!!!~~ All prices subject to tax, title and license. Vehicles subject to prior sale. Please verify all equipment with sales professional prior to purchase.

Call (608) 478-2671
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED

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Goben Cars West Inventory

Goben Cars West Reviews

Ratings and reviews of Goben Cars West are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Horrible experience
    by Alicia from Madison wi | February 29, 2020

    I am very unhappy with the service I got this morning at Goben West. The salesman "John" was the more worried about making a sale than the family buying the vehicle. Test drove a van checked under the hood and it was smoking and ticking.He told me it was no big deal. ARE YOU KIDDING ME!!! I liked a few other vans but will not buy from a guy like that?

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Great
    by K from WI | January 07, 2020

    Great service and nice people, lot of cars to choose from and a lot of different models and years for vehicles. Would buy from here again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Bought a new used Subaru Forester from Cole
    by Catherine A Quinlan from Madison WI | December 07, 2019

    Excellent experience. I was made to feel comfortable both in the offices and on the test rides. Cole walked us through the process and I left with confidence. The music was great too!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Quinn
    by Haleigh from Madison, Wi | September 06, 2019

    Very easy to talk to, gave good information on vehicle, not pushy, listened and let us look without hovering us! Very welcoming and polite salesman,Quinn, would highly recommend if looking for a good used car! And Matt was also very helpful with the financing! Thank you so much!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mini-Van Shopping
    by Thea from Fort Atkinson, Wisconsin | July 01, 2019

    We worked with John Flood at Goben West and he was very professional and made the process seamless. I did a lot of research prior to going to Goben and spoke with their online chat people ahead of our visit to Goben Middleton. John then reached out to us through phone calls, emails, and texts, so he knew what our parameters were prior to us coming in to look for the mini-van that we wanted. The inventory online matched what was available on their lot, so that was helpful. Everyone at the dealership was kind, courteous, and helpful in answering questions. Just prior to leaving we realized that we were in need of seat belt extenders and the salespeople ordered a set of them for us and is planning on having them shipped directly to us at no cost. On the way home I was looking for the owners manual to check out all of the functions of the vehicle and educate myself, but it was no where to be found, so I texted John to ask for an owners manual, because there wasn't one in the vehicle when we left. Since we live out of town they were happy to mail it to us, to save us another trip into Middleton. The prices at Goben were fair and their selection was good for a family owned dealership. We will need to purchase another vehicle in the next year, so we would not hesitate to go back to Goben West for another purchase! My 9 year old daughter also says thank you for the cute teddy bear that she got for free just for the test drive!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great reviews
    by Pattan from Madison | April 16, 2019

    I just purchased a car there a few weeks ago and love it, however the reviews are misleading as the dealer writes them himself to “help you out”. The finance lady worked a miracle and was outstanding. My daughter said our salesman was the very definition of a car salesmen and she’s correct . We also never got our free dinner that they advertise and he wouldn’t even fill the gas tank. He did have a certain charm though, so that’s why I let him write his own review . And we love the car :)

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Given Cars Review
    by BB from Middleton | March 23, 2019

    Very helpful and thorough throughout the process of buying and searching for a used car. They took care of and fulfilled our wants and needs

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Not Impressed
    by Jodi from Waunakee, WI | February 04, 2019

    We recently purchased a car from Josh (who was very friendly and courteous). Never heard from him again after the purchase. During the purchase the finance person (cannot recall his name) was very condescending and my husband and I both regret not walking out when we asked how long we had to think about it and he said 30 seconds. We don't have perfect credit and they certainly made us feel that way. We have purchased used cars from both Schoepp Motors and Madison Metro Ford and was never made to feel that way. Will definitely not be going back or would I recommend to a friend.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Goben Cars
    by Fatou from Middleton | November 23, 2018

    John help me to get my choice of car and he’s really wonderful guy, a very nice service he gave me. I will really refer another client to him. Thank you john

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Goben Cars has been Great!
    by James from Waunakee | June 21, 2018

    Darren went above and beyond his duty in the service department. We got a great deal also. I'd definitely recommend this dealership! I sent my sin in to buy one too!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 11 - 20 of 81 Reviews