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Gengras Volvo

540 Connecticut Blvd East Hartford, CT 06108

(4.7 out of 5) 26 Reviews
4152202021091110

Call (860) 986-7869
Hours of Operation
Monday8:30 am-7:30 pm
Tuesday8:30 am-7:30 pm
Wednesday8:30 am-7:30 pm
Thursday8:30 am-7:30 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
SaturdayCLOSED
SundayCLOSED

Gengras Volvo Inventory

Gengras Volvo Reviews

Ratings and reviews of Gengras Volvo are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Truly, Volvo for life.
    by Donna H. from Torrington, CT | October 15, 2020

    I've been a customer for about 8 years and have never been dissatisfied with the service and sales department. The service associate Peter Busher informs me of every aspect of service for our Volvo's. We have Tony Dinino perform all the service and we leave with confidence of peace of mind that it was done correctly. Our sales rep Vecdet was able to find me a great S60 that's been pure joy to drive. These are the reasons that keep me coming back and allow me to give Gengras Volvo a 10 rating.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Sales, Finance Department and Service is wonderful
    by CWinter from Glastonbury, CT | October 11, 2019

    Vecdet Yagtu was very attentive and knowledgeable. This is the third car we purchased from Vecdet. Also, the financial process was easy. Tyler Durdan was efficient and helpful during this process.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    A+ service
    by Mylizas from Hartford, CT | November 01, 2017

    Went over and above to have the used car I bought spotless!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Don't Trust This Dealership
    by Dan6 from Mansfield | September 04, 2017

    On July 24, I completed an online form for a free $50 Amazon gift card to test drive a 2017 Malibu. A woman called to schedule the appointment for July 25. The two men who I was told to ask for were not available. The person who gave me the sales pitch, ride, and quote (higher than website price) said he would file the gift card form. That person was not well aware of the selection and location of the vehicles. I noticed a plugged tire. I received no follow-up on the quote or gift card. I completed the online inquiry form six times. On August 2, I brought a new car not at Gengras. (In general, test drive the vehicle(s) for which you get quote(s).)

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    New Car Pickup
    by Everett from Belchertown, MA | June 01, 2017

    Picked up a new S-60 this week. The salesman Lance Jewel was exceptional. He was not only knowledgeable about the car and what it had to offer, but demonstrated a dedication to making sure that I knew what to expect from the car. A true pleasure to deal with him. The dealership is lucky to have him.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Good experience
    by Francis from S Hadley, MA | May 14, 2017

    Sales agent very knowledgeable. Didn't feel pressured by staff into committing. Answered emails back promptly. Overall, good experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Customer Serice
    by Linette streete from wethersfield | May 03, 2017

    Great experience with the purchase of my first Volvo. Sales team is patient and knowledgeable. Will definitely recommend this dealership to my friend and family. thanks guys. I love my new Volvo.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent dealership experience
    by Brian & Mary from Vernon, Ct | April 29, 2017

    Everything went as planned. What more could you ask for?

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by Jeff & James from Northampton, MA | April 23, 2017

    No pressure sales, very informative and a fair price. Love my car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent experience
    by Suzanne K from Hartford CT | March 28, 2017

    My husband and I are no strangers to car buying. Due to lifestyle changes and a love of new cars, we've shared 7 different car buying experiences in our 13 years together. Gengras Volvo has definitely topped the charts of all of our experiences. We were drawn to Volvo after a friend raved about the safety features and reliability she had experienced with her Volvo SUV. We chose Gengras mainly due to the convenience of the location and we certainly made the right choice. The no pressure, relaxing and sophisticated environment of the showroom was immediately comforting. Vecdet was our salesman and Allen was instrumental in the transaction as well. I cannot say enough about the professional and kind approach displayed by everyone that we encountered. On the day I picked up my new car, it was covered inside the showroom. Vecdet and another associate unveiled it for me, I felt like a celebrity. Vecdet went on to spend a generous amount of time walking me through all of the features of my vehicle as well as guiding me on canceling the registration on my former vehicle. He had all of the answers to my questions- before I could even ask them. I've owned the car for 3 days and have been contacted by phone and email- simply to say thank you and see if I am happy with my purchase. Vecdet has also encouraged me to stop down if I have any questions about my new vehicle. Up until walking into Gengras, I had always felt like a walking dollar sign whenever I entered a car dealership. This couldn't be further from what we experienced during this transaction. I highly recommend this dealership, and while I'm at it- Vecdet. He was beyond wonderful to deal with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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