Gene Latta Ford | Page 3

Gene Latta Ford Reviews

Ratings and reviews of Gene Latta Ford are from Cars.com

• (5.0 out of 5.0)

  Great service

  by OBird31 from Dauphin, Pa | January 20, 2019

  Great experience! lee with internet sales was quick and helpful with email responses. Salesman Bob Reder was very knowledgeable about the Ford Flex and helpful. The buying process was quick and painless. Great service all around. Enjoying my new Flex. I recommend Gene Latta Ford

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  I did NOT want a new car!

  by Lori Doudrick from Gettysburg, PA | December 04, 2018

  Dave Estep at Gene Latta Ford in Hanover, PA was great! The first night I walked in to the dealership to look for a new car I sat in his office crying. I did NOT want a new car, my mustang had just been t-boned the week before on my birthday. I was CRUSHED. I thought at this point in my life I should get a "responsible" car and test drove an Escape, looked at Edges, had an Explorer as a rental, and they were "ok". Loved the bells and whistles but it wasn't a mustang. I asked Dave to look around and send me some options. My husband looked at Dave and said "look for mustangs". lol. The next day the ONLY option that was sent to me was a mustang. Seems Dave and my husband both knew that I would only be happy in a mustang. The paperwork went smoothly, the staff was great, and I left with the mustang :-). The car had a couple scratches that the dealership was fixing for me and a few weeks later, took my mustang for the bodywork and gave me a courtesy car to drive while they fixed the scratches. Again, the car looks beautiful and again, Dave was great, as well as being greeted by the rest of the staff with a smile and a "hi" when I walked in the lobby. I feel Dave listened to what I REALLY wanted, not what I thought I should want, and went over and above to make me happy. Thanks Dave!!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  I found a car that my wife and I liked for her.

  by Rod from Dover PA | December 02, 2018

  We opened a line of communication prior to my visit to the dealership. I felt after this that I indeed wanted to pursue the vehicle my wife and I had chosen. Our salesman T.M. was very helpful.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Bought a New Mustang

  by Mike from Gettysburg, PA | November 28, 2018

  I had a fantastically positive car buying experience. The Gene Latta team was knowledgeable, honest and customer focused. They were very transparent when putting the numbers together for the deal. Corbin and Chris were true professionals. I highly recommend this dealership

  Customer Service
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2019 Ford Edge ST

  by R D L from York, PA | November 21, 2018

  Ken Brittain is extremely dedicated to providing outstanding customer service during the buying process. I would recommend this dealership to anyone interested in being treated fairly!!

  Customer Service
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  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  I would recommend Gene Latta Ford

  by Tony D. from Abbottstown, PA | November 15, 2018

  I returned to Gene Latta Ford because of the quality and price of their vehicles, and I always make sure to ask for Tom Garrett because of the customer service that I receive from him. He makes the process easy and hassle-free.

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Very smooth buying process and friendly staff

  by Seth H from Hanover, PA | November 05, 2018

  I went to Gene Latta Ford looking for a used car and Eric E. Made the process very enjoyable and easy. The staff I met there were all friendly and willing to work to find the right car for me. I felt confident in the car I bought from this dealership.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great service!

  by Jeannie from Timonium, MD | November 03, 2018

  Eric helped me find the car that best suited my needs and the car I wanted from the beginning! The rest of the staff is super helpful, and made the car buying process quick and easy!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  My purchase was worth the 6 hour drive!

  by James Holley from Mystic | October 20, 2018

  I was searching for a very specific car, in terms of year, color and features. My salesperson was responsive to all my detailed requests, and did not pre-judge me as not relevant considering I am 350 miles away. We easily agreed on a fair price for all and management was professional and courteous. The level of honesty and integrity was high and was exacting reletive to the cars condition, and my very detailed requessts. I keep vehicles for 10 years or more and I would return and recomend this dealership. Job well done!

  Customer Service
  Quality of Repair
  Buying Process
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  President

  by Kevin B. from Westminster | August 23, 2018

  Dave E. did a great job finding a vehicle to meet our requirements. They made the purchase as easy as could be. Great job guys.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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Displaying 21 - 30 of 80 Reviews