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Gebhardt Volkswagen

2470 49th St Boulder, CO 80301

(4.8 out of 5) 89 Reviews
16211820204131595

Experience the /Gebhardt Advantage/, Our philosophy is simple....be transparent with our pricing by including all of our dealer fees in our sale price, take care of our guests, give them a great product, great price, treat them as a friend by keeping in touch and they'll come back to buy cars and service them again and again.

Call (888) 271-4554
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Gebhardt Volkswagen Inventory

Gebhardt Volkswagen Reviews

Ratings and reviews of Gebhardt Volkswagen are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Poor Sales Experience
    by LessThanPleased from Boulder,CO | February 24, 2020

    My wife and I enter the dealership around noon on a Friday. The receptionist who greeted us was polite. When we asked to speak with someone about purchasing a 2019 VW Alltrack the receptionist attempted to find a salesperson. Most of the salespeople ignored her! We were finally greeted by Zach (Office by the service desk with the VW Bug Mouse), who seemed polite initially. During the test drive he was conversational and helpful. Before talking number I expressed to him that though we were interest my wife and I were fully expecting it to be out of our range. When we got back to his office, the games began. My wife told him that we had our own financing lined up. He not only responded with a rude doubtful remark but also informed us that having our own financing excluded us from most discounts. This later proved to not be the case and when I asked other CO VW Dealerships, they informed me it was a deceitful way of making money on the back end. We allowed him to take a previous quote to his manager to discuss trade in value, that quote was not returned until we specifically asked for it later. While that could have been an honest mistake the poor sales tactics continued. When we were presented with a quote he would often try to jump around in the numbers and claim that the car was 2k less than the sheet clearly stated. We also stated that we had found a great offer online for a Denver VW Dealership and were unwilling to make any decisions before weighing all of our options. I showed him the promotion online to fully represent his competition. When I finally got to competitor, he had attempted to buy the car from them to prevent us from getting it from the Denver Dealership! To his credit he did state that he could buy it from them and we could in turn purchase it from him. That didn't really seem like a value add to me so I declined. When attempting to leave we were also told that any offer they gave us was only good in the moment and if we left it was void. Again I told them I was not making a rushed decision and would be happy to leave with any offer they would allow or no offer at all if they prefered. And as on last thing, as we were leaving the sales person began asking me multiple times what he did wrong and why I wasn't going to buy from him. It felt like an awkward high school break up. And to answer his question, see above. After this experience my wife and I agreed that even if he had the better deal, we would not have purchased from him.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Beverly Fish, sales and leasing consultant
    by Brenda Wise from Layton, Utah | July 14, 2017

    I am from Layton, Utah. I saw the car I wanted on the internet and called Gebhardt Volkswagen. I was fortunate enough to be referred to Beverly Fish. She knew I was coming in from out of town, and took care to make sure I knew what I would need to purchase a car out of state. She was very low pressure, yet still very attentive. She took all the time I needed. In addition, she made me aware of dealer financing so I could get a loan through your dealership. This lead us to Tomasso, who was also very informative and helpful. This whole experience was so positive, I would absolutely recommend anybody I know to purchase a car with your dealership. It was definitely worth the drive.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Just Ok..
    by Rich from Colorado | March 06, 2017

    I didn't buy a car from them, I would have if the car was not damaged. I made an app and drove an hour to look at a vehicle that was listed as accident free. When I arrived there was obvious damage to the car. Not sure if it happen on the lot, it didn't look like there was damage in the pictures.. but it was frustrating to have spend that time driving to look at a damaged car. Sales men was nice and understanding though.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    nice and patient vehicle introduction
    by Henry from Boulder, CO | February 13, 2016

    Marcus Manchego did an excellent job on vehicle introduction with great details and enthusiasm. Best among the sales persons from other dealers we tested drive with today.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service and Great Staff
    by Mona Wade from Boulder, CO | September 09, 2015

    Marcus was very helpful and attentive to my needs as a first time buyer. I really appreciated his hard work.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Good Service
    by Dick from Estes Park, CO | August 31, 2015

    Tom, the service rep is very easy to work with and very professional.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    VW Passat Service Issue
    by Dave Glatfelter for June Kahn from Boulder CO | August 31, 2015

    Always helpful, honest and looking out for our best interest.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Good service
    by Cameron Gordon from Lafayette,CO | August 19, 2015

    Everything was done in a timely manner. Courteous staff. Clean facility.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    always a truly exceptional service experience
    by Kate Mark from Frederick, CO | March 12, 2015

    Tom DiNatale is always awesome. They work with me and my schedule. It's always a pleasure to have my VW serviced there.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent facility, great service
    by Erik from Boulder Area | March 09, 2015

    I bought my Jetta back in 2008. The dealership only improved over time. Highly recommend! Service department is nothing less than impressive.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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