Auto.com

Ganley Ford West

16100 Lorain Ave Cleveland, OH 44111

(4.6 out of 5) 167 Reviews
155280

Don't let your credit history stand in the way of buying a car! With a nominal down payment and proof of a stable income you too could be driving your new vehicle today! We have helped thousands of people re-establish their credit while driving a new or late model vehicle. We WANT your TRADE, we will pay top dollar!Print this ad and contact the Gold Team to receive these special internet prices!!!

Call (844) 338-8611
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-6:00 pm
Wednesday9:00 am-6:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Ganley Ford West Inventory

Ganley Ford West Reviews

Ratings and reviews of Ganley Ford West are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Had to get a new car quick!
    by Bessie Duval from Lakewood, Ohio | December 13, 2020

    This is my third time buying a car at Ganley Ford West. The last two times I found the car I wanted on-line, went in for a test drive and bought the car. I looked at a couple of other places but always went back to Ganley's. I always get a good deal and great financing. It's a great place to go.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Ganley Ford West
    by Joseph Batya from Strongsville, Ohio | October 21, 2020

    AJ Bruno is an excellent lease manager. He is sincere and passionate about his work. I would willingly refer my friends to him.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2020 Ford Ranger
    by John Ross from Brecksville, Ohio | October 01, 2020

    A J Bruno was very helpful during the process and although the truck with the options wasn't in their inventory he was able to secure it from another dealer. He's also followed up after the sale, checking to see if we were satisfied.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    A Pleasant Car Purchase
    by JimN from Cleveland, OH | October 01, 2020

    All of the employees were courteous and professional and seemed to be genuinely interested in my buying experience. They followed up shortly after my purchase to see if I was pleased.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by John Strauss from Cleveland, Ohio | September 12, 2020

    Great experience at Ganley Ford West. Excellent customer service and facility. As always will definitely recommend to others.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Dealership
    by Michael Britts from Brunswick, Ohio | September 09, 2020

    From top to bottom, this place is great. The sales staff were very friendly and knowledgeable about the purchase of my new vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Trade/upgrade to 2020 Mustang premier ecoboost
    by Alan Wine from Shaker Heights, Ohio | August 28, 2020

    As a previous customer of Ganley Ford West, I was aware of their outstanding customer service; therefore, after receiving a mailer about trading in my 2019 Mustang, I called and set up an appointment with Mr. A.J. Bruno. He proved to be extremely knowleggeable , not only about the Mustang and all the various safety features, but also about the Ford Company and the Ganley dealership. After locating the car I desired, and the obligatory credit check was completed, the finance manager explained the best option(s). There was no pressure to purchase additional services, although they were all thoroughly explained. His advise was very appropriate and helpful, given the fact that an auto purchase today is the second most expensive item we make. As previously, I was satisfied, happy, and grateful for Ganley Ford and their staff of professionals.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Only place I take my car!
    by Sharon Hammer from Cleveland, Ohio | August 24, 2020

    Love this service department! I feel safe and confident to bring my car to them. Thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I'm Satisfied
    by Kyp Schubert from Cleveland, Ohio | August 17, 2020

    The work performed was in a very professional manner.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Dissatisfaction
    by Lacrecia Jones from Cleveland,Ohio | August 14, 2020

    Overall the service is fine but the car itself has been nothing but a hassle and trouble for me now that is something that i would not recommend to get a ford focus car. Im a Very dissatisfied customer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • PreviousNext
    1234...17
    Displaying 1 - 10 of 167 Reviews