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Frontline Auto Brokers

701 S. Main Street Longmont, CO 80501

(3.9 out of 5) 34 Reviews
5243232

Call (720) 491-4491
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
MondayCLOSED
TuesdayCLOSED
WednesdayCLOSED
ThursdayCLOSED
FridayCLOSED
SaturdayCLOSED
SundayCLOSED

Frontline Auto Brokers Inventory

Frontline Auto Brokers Reviews

Ratings and reviews of Frontline Auto Brokers are from Cars.com

Overall
3.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Wretched hive of xxxx and villainy
    by J. D. from Boulder, CO | September 21, 2020

    Spent over $6,000 on a car from them and the day after I bought it started to have problems. The following tuesday (it was a holiday weekend) I called them and told them what was happening. Justin told me that it was my fault for buying the car with that many miles. He took no ownership of the problems or had any sympathy for what was going on.

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    Quality of Repair
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Reasonable prices, made sure I was happy
    by John V from Longmont, CO | September 16, 2020

    Came here from various online searches, this dealership had the most reasonable prices and they were fairly close to where I lived. The test drive was an easy process. They looked into and addressed small issues I heard and felt during the test drive. They were very patient with my extremely slow banking institutions' ability to transfer funds, AND they took care of another small issue that made a warning light come on a couple of days after bringing the car home for a decent discount.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience and great car
    by Michael Vanatta from Longmont | March 19, 2020

    Anthony at frontline was extremely helpful in the buying process of my new car. They were the only used dealership of the several in the longmont area that worked directly with me to inform me about the car and how the dealership operates. The car was also detailed and made ready to sell it was in excellent condition. I'm really glad I went with frontline auto brokers.

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    Quality of Repair
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    LEMON ALERT!!!
    by S. L. A. from Lyons Co | February 12, 2020

    I bought a car for $10k and have already had to put more than $10k into it in repairs, even with the limited warranty I bought for an additional $1k. I've only had the car 9 months!!! So frustrating!!!! ALWAYS, ALWAYS get the car inspected before you buy it "as is"!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Nice cars, salespersons can’t give right answers
    by Perri Sanders from Denver, Colorado | October 29, 2019

    Good selection of used cars. Upon review, none seemed to be damaged or highly scratched. Inside was clean and vacuumed. Outside body seemed to be clean. For some cars, cleaning solution was still on in some places, not completely off, looked “morning dewy” in those places. Would just ask them to completely wipe off in that case if purchased. The salespersons were pleasant and two were overeager. What made me give a low score and move on is that different salespeople said different things. When asked any question, 1 person said A and another said B. He also did the typical I’ll ask my boss game even though he knew more than his boss. I overheard a salesperson give inaccurate information just to get someone to buy. It could be said that I didn’t know their whole situation. But I do know when someone asks if 2 plus negative 2 equals 4 that the salesperson should have corrected it by saying no, the second number isn’t negative 2, just 2. The way the buyer said it, the answer wouldn’t be 4, it would be zero — and based on the salesperson’s question, the buyers bought the car. Maybe the buyer would have anyway, but at least the information would have been accurate. The real question I’m referencing was minor and the buyer can correct it later, but it was inappropriate for the salesperson. Especially since he clearly knew the answer but gave a completely incorrect one that even I knew. The acceptance of a signed reversible intent to buy should be fine should have been okay. Instead, pulling on those buyers’ immediate attachment was the only there. Nice car choices, salespersons, the manager and some else I met leave much to be desired. I’m sure my vote doesn’t count much, just being honest.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Bob is the man
    by Sayla Johnson from Aurora | July 30, 2019

    Bob made it possible when other dealerships could not. He even referred me to someone who can work on my credit for better financing options in the future.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Not a good experience
    by Dan from Golden, CO | September 18, 2018

    I have bought about 20 cars, many from internet dealers in my life and have never had this poor of an experience. I called Frontline on a 2007 Prius. I was told over the phone the car is great, no accidents, clean car and it is ready to go. I wanted to make sure before making the 1 hour drive to go look at it. I got there and once again was told the car is ready to go. I asked again about the history and was told it may have had hail damage, but no accidents and it is clean and ready. I take a look at the car and the front two tires are completely bald. I take the car for a test drive and the check engine light comes on. I also asked Steve the salesman who took me on a test drive if the oil had been changed. He said yes, we change the oil and top off all of the fluid on all of our cars. When I get back, I ask about the check engine light and was told yes we knew about that it is just a Catalytic Converter. What? If you knew about it why did you say it was ready to go. Hoping the light would not come on for me until after I bought it? Already had a bad feeling, I should have just walked away. Justin assured me they would take care of it and get it fixed. Also the car comes with an amazing 1,000/1 month warranty, a really great warranty. So Justin said he would have their mechanics replace the part and it would be good to go. Ok, once again I asked if the car had been in any accidents, and was told it may have had hail damage or something dropped on it in the garage, but no accidents. So I end up buying the car, right as I am signing, I ask in conversation, just confirming the oil was changed. Justin said, no we don't change any oil we do not have a pit. What? Steve just told me it was inspected, oil was changed and fluids topped off. Also, we are going to add $399 to the advertised price. I know I should have walked away. I buy the car. Less than a day the giant red triangle of death comes on in the car and the temperature warning light is coming on. The car comes to a crawl to just 30MPH on the highway with my entire family in it! We get to a safe place to pull of and let the car cool down. We take it straight to a local trusted dealer. Here is what they tell me: 1. The incorrect Catalytic Converter was put on the car! 2. The car has been in a front end collision 3. The brakes are bad. That really awesome warranty does not cover any of this, oh yeah it covered nothing that has to do with the hybrid system either. I would not advertise it is an amazing warranty that does not cover the most expensive part of the car! I call front line less than 48 hours after picking up. I let them know I was mislead and the car was misrepresented, and the wrong Catalytic Converter was installed and cause the car to over heat. I said lets just return the car and move on. "No Sorry, As Is" If you can get it up here, we can have our mechanics (the ones that did it wrong in the first place) put another Cat in. I was told by Zac the owner that returning it is not an option and it is illegal to return a car because if he returned it to me he would have to return it for blacks and minorities. I even offered to cover the cost of returning it, and was again told no it is illegal for them to do that. I am not a lawyer, but there is no way it is illegal to take a car back that was clearly misrepresented. It has been less than a week and huge headache. I will update this as things progress, but as of right now I would not recommend this dealer. What is said does not match up to what is written in their paperwork. Verify everything. Read the paperwork carefully. Everyone is very nice and friendly and say they pride themselves in how they do business. I really wished I would have listened to my gut and just moved on, now I am stuck with a car that has been in a collision, is overheating, and I am not comfortable driving my family on a long distance trip with it.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Read this before you buy.
    by Rick from Longmont, CO | September 05, 2018

    To sum them up with one word.... CROOKS! Got $6500 out of my son and me and the car didn’t make it through its first tank of gas before it started having issues. I called them and the salesman, Rick, said “sorry bro”. Only after a scathing email did they offer to “make it right”. I declined their offer to have their mechanic “make it right”. If they had any integrity... they would have “made it right” before they sold it. At least I got a free inspection... but according to 2 of the 3 diagnostic codes the car is spewing, I won’t pass next time. It probably won’t last a year anyway. The pictures I posted show the oil dipstick and housing. When my son got the car home, I went to check the oil and the entire assembly fell apart. If Frontline “personally inspects each vehicle”, how could a vehicle go out in this condition? Pretty obvious they didn’t even check the oil in the car, God forbid they actually changed the oil. Do yourself a favor, for the love of God... RUN AWAY!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    unethical
    by ts from Longmont, CO | September 02, 2018

    $6500 mistake on my part. The car was driven a little more than 300 miles and things started going badly. Called Rick and pretty much told me that I needed to go through the warranty people. No help whatsoever. Justin has been in contact with me and assures me he will make it right... we will see. If they do, I will update my review. Not feeling too optimistic at this point

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    An Honest Review - Just the Facts
    by Lance Gideon from MONUMENT, CO | July 17, 2018

    I cannot, at this time, recommend Frontline Auto Brokers for a used-car purchase. Unfortunately, we are unable to drive our newer-used vehicle for at least a week, having only just purchased it from Frontline four full days ago. It will go into the shop this Thursday (one week exactly from the date of purchase) to be diagnosed and repaired. The AC stopped working within 24 hours of the purchase, and the car began stalling in traffic within 36 hours of purchase. The vehicle has stalled three times in traffic, with a difficult restart on two of those occasions. Just the facts… We purchase our vehicle (2012 Chevy Cruze w/ 54K miles) on 7/12/18. We travelled two hours to test drive the vehicle after speaking with Rick on the phone. He said that the car was in awesome condition - it wouldn’t need anything. We arrived and tested the vehicle: listening to the engine with the windows up and down; listening with the AC off and on; quick acceleration and slow acceleration; at higher speeds, and at lower speeds. Everything seemed to check out from the short test drive. I examined the engine compartment, and listened to the engine run at idle. We talked details with Rick - what kind of inspection was done? In his words, he’s been a buyer for 30 years, and can tell which cars are ready for the lot, and which vehicles should head straight to auction. In his words, Frontline is a family operation - no games, with great customer reviews and experiences. Everyone that we dealt with was kind and friendly. We talked finance options, negotiated a few selling options, and agreed on a finance package. I did not attempt to haggle, and offered the full price that they had listed for the vehicle, trusting that they were being honest and respectful of our family’s needs. We signed the paperwork, and headed home at around 6pm. As stated above, the vehicle began experiencing major mechanical issues within 24 hours. I have reached out to Rick, who suggested that I call him for any reason, at any time. I have also contacted the 3rd party warranty that Frontline provides, and located the one and only garage that they authorize within 50 miles of our area. I will update my review depending on the response that Frontline has to offer (will they cover my diagnostic fees, at least?), and whether or not they will work to make this situation right. For now, I will give them the benefit of the doubt; but I do have a hard time believing that these issues did not present themselves prior to the sale. I drove away in a car that does not drive more than two miles without stalling in traffic, after having just spent over $11,000 on the purchase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
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