Friendly Ford Lincoln

Friendly Ford Lincoln Reviews

Ratings and reviews of Friendly Ford Lincoln are from Cars.com

• (5.0 out of 5.0)

  Seamless Transaction

  by Craig PGA from Allen Park, MI | January 15, 2020

  I was in the market for a quality used Mustang and found a great 2012 in virtually new condition. Carlo was great to work with and I couldn’t be happier with the entire process that was quick an efficient !!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (2.0 out of 5.0)

  Poor customer service after sales.

  by James Payne from Kalamazoo, MI | October 28, 2019

  I bought a 2016 F250 Powerstroke on 10/23/19. The sale went fine, both parties tried to haggle a little bit. On 10/27/19, less than 100 miles on the vehicle, it broke down. I called the sales man to see if they would help fix, as I only drove the vehicle 3 times. He stated he needed to talk to the sales manager. The sales manager said no to helping me, and said that was why I bought the warranty. I asked them to help me with the deductible for the warranty claim, and he again said no. I'm very disappointed with the response I received from the sales manager. I would have thought he would want to take care of a customer, but I guess I was wrong. He was there to sell the vehicle, but not to take care of his customer after the sale. Very, very dissatisfied with this place.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Not trustworthy, terrible customer service

  by joe from Monroe, mi | September 01, 2019

  Was laughed at when I said I saw a lower price on an ad, employee said What on the internet? Another employee told us her boss had already sold the car we took for a test drive but there were more expensive alternatives.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Service at Friendly Ford

  by Deborah Guyor from Monroe, MI | July 20, 2018

  Great service and will provide a ride to where every you want to go while you are waiting for your car repair.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  tire replacement

  by Lila Breitner from Dundee, MI | July 20, 2018

  All staff was helpful and worked to get me in and out quickly.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Friendly Ford's a family go to place.

  by Megan Gryczko from Garden City, MI | July 14, 2018

  Thanks to Andy O., Debbie, and the Service manager for ensuring the issue was resolved. Definitely will return for more business.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  OIL CHANGE

  by Tammy Morales from Monroe, MI | July 09, 2018

  Came in for oil change and it was done in a good amount of time.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2018 MKC Lease

  by R. Knox from Monroe, Mi. | June 25, 2018

  Great experience & effort by Al Liparoto, in finding the vehicle as requested and follow thru acquiring the vehicle. Excellent lease process with all involved. Thank You

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Service

  by Jonpaul Russeau from Monroe, MI | June 20, 2018

  Fast and friendly service , they did a great job on my truck.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  A good dealership

  by Michael Gagnon from carleton, mi | June 07, 2018

  Was very pleased with everyone I came in contact with at the dealership. Will go to the dealership when I look for a new car next time.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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Displaying 1 - 10 of 445 Reviews