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Frank Fletcher Ford

3015 Turkey Creek Rd Joplin, MO 64801

(4.2 out of 5) 26 Reviews
1512502020717114821

Call (888) 910-3697
Hours of Operation
Monday8:00 am-7:00 pm
Tuesday8:00 am-7:00 pm
Wednesday8:00 am-7:00 pm
Thursday8:00 am-7:00 pm
Friday8:00 am-7:00 pm
Saturday8:00 am-7:00 pm
SundayCLOSED
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Frank Fletcher Ford Inventory

Frank Fletcher Ford Reviews

Ratings and reviews of Frank Fletcher Ford are from Cars.com

Overall
4.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Will never come here again
    by Truck Owner from Joplin, Mo | February 07, 2021

    I will never come back to this place again. Did a repair on a truck it lasted a week and did not fix what they did or give me the money back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Service Dept
    by Lorie Thibault from Joplin Mo | November 23, 2020

    Brought in my Truck for recall work. Dropped car off at 10. They said they were going to get it in right away. They told me it would take 4-5 hours. I told them my husband was going to pick it up on his way home from a Dr. Appt. around 3:30-4:00. The service guy said that was fine. My husband gets there after his Dr appointment and they said it was going to be another hour 1/2. Unacceptable.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Bobby MCCarter was amazing
    by Josh and Amber Hopkins from Galena, ks | May 02, 2020

    Bobby went above and beyond getting us into the car we wanted at a decent price! He was very professional, we highly recommend him! We couldn’t be happier with our new car

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome Experience
    by Chiefs Fan from Seneca, MO | October 29, 2018

    Had a fantabulous experience with our sales professional Bobby McCarter and the whole kit and kaboodle!! Just helped my son into his first truck. Super excited!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    New ford f150
    by Jeremy from SenecA mo | October 21, 2018

    We actually was looking to buy a used truck but found out it was cheaper payments on a new we went to Ford Fletcher and talked Jason Brown and he was awesome very helpful and very knowledgeable about the vehicles we looked at and answered all of our questions for all your vehicle needs go to Frank Fletcher and ask for Jason Brown he is highly recommended and my husband got a brand new truck and is very satisfied with it!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    2014 Escape
    by Ricky Lee from Galena, Kansas | October 03, 2018

    Overall good but had to purchase owner manual and second key. Thought that should have been included in purchase. $14,777 for 2014 Escape. Otherwise, it wa a good experience

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Such an easy process
    by J.S. from Joplin, Mo | September 24, 2018

    Jason Brown made what is normally a painful process so easy and laid back! Highly recommend anyone looking for a vehicle to stop by and see Jason!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome service!
    by Mustang Man from Joplin, MO | August 30, 2018

    The guys down at Fletcher Ford have always treated me right. They take good care of Betty, my Mustang. If they treat her good, they treat me good.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great place
    by No from Joplin, mo | July 16, 2018

    Kyle gave me great customer service . :) I told him i had to be at work at a certain time and He got me in and out fast. Was very polite and gave me a great deal.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dale Province
    by DC Province from Granby Mo | May 31, 2018

    This was the best vehicle buying experience I have ever had. Awesome staff Cole , Max, and Josh made the process so enjoyable. Awesome Experience!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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