Ford of Lake Geneva

Ford of Lake Geneva Reviews

Ratings and reviews of Ford of Lake Geneva are from Cars.com

• (1.0 out of 5.0)

  disappointed

  by Keith Akey from East Troy | February 22, 2021

  I had my truck in for service three times first the install a alternator after I left there the light was still on so I went back then I need a new battery? second time front end alignment when checked the alignment for the corrected it they changed me 150.00 but the numbers where the same before and after. drop the charges. third time drop off truck at 5:30 am waited all day never got to it never called asked to come back next day told them no I would never come back. contacted manager with email no reply!!!

  Customer Service
  Quality of Repair
  Buying Process
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  Came in for service or repair

  Does Not recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Excellent value, and customer service

  by Mark Sander from ROCKTON,Il | February 07, 2021

  Sale staff Gina, and Michael were courteous and professional. GM Chuck, was able to assist me in meeting my needs for a vehicle. By far the best buying experience I've had in 35 years. They will be getting my service business as well. Great job!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Best Experience!

  by Brett from Brodhead | February 02, 2021

  A huge thank you to Gina Russell and the rest of the team! Called on Thursday, made the deal and they even delivered the car to me over an hour away on Friday! Can't say enough about Ford of Lake Geneva!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great and Fast Service!!!

  by Mike Pett from Richmond, IL | October 17, 2020

  Michael was very helpful with the buying process. Knowledgeable about the vehicle we were interested in. Rob was great with the financing. Coffee from Gina was the best!!!!! Thanks for a great experience!!!

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Mike is great

  by New car buyer from Milwaukee Wisconsin | October 01, 2020

  Mike was awesome!! Super helpful Also Luis in finance was awesome. Would recommend them for new and used cars. Mike gave me some really good cake

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Friendly.

  by Darrick from Kenosha,WI | September 22, 2020

  Very nice people. Someone had bought lunch for them and they offered us some. My 7 year old daughter didn't hesitate to jump in on free pizza. They had us in out fairly quick. It was one of the fastest car purchases I have ever made.

  Customer Service
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  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Michael was absolutely awesome

  by Kimmie from Walworth, Wi | September 04, 2020

  Bought a 2020 Ford Escape Titanium today with my dad. Mike and Luiz were awesome. They made it quick and easy. Would highly recommend for anyone looking for great service.

  Customer Service
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  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Buying a used truck

  by Emil Salmons from Lake Geneva, Wisconsin | August 29, 2020

  The experience was awesome. Simple and swift. The truck is in excellent condition condition and a great buy for the money. The salesmen is customer focused and a pleasure to work with.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  2006 pontiac

  by David G Ford from Mundelein | August 28, 2020

  Michael was an outstanding sales rep,rob expedited the buying process,5 stars to these guys!!-would definitely buy a car from this place again,very helpful in entire process,these guys rock!!

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Jim Schweich

  by jim Schweich from La Valle | August 18, 2020

  I typically loathe the car buying process, however this purchase went very smooth with no regrets. Luis was honest, courteous, professional, and a joy to work with.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a new car

  Does recommend this dealer.

  Did purchase a vehicle.
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