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Flatirons Subaru

5995 Arapahoe Ave Boulder, CO 80303

(4.9 out of 5) 813 Reviews
8492320199675011

At Flatirons Imports you'll get straight answers, a knowledgeable staff and never any pressure!

Call (866) 456-7758
Hours of Operation
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

Flatirons Subaru Inventory

Flatirons Subaru Reviews

Ratings and reviews of Flatirons Subaru are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Bad place to buy
    by Victor from Lafayette | October 06, 2020

    Stay away from this place, I made an appointment to buy a car for my son, we were asked to be at the dealership at 5, we showed up an Zachary Beck was a no show, waited for 30 min until a different sales person came out and said the car was gone since early in the day, managers were a no show either, a polite sales person came and Fred Rudd became our new sales guy, we left a deposit for a car with hail damage and a need for a new bumper, I agreed to the price as the car had recently arrived (apparently) Fred asked me for a $500 deposit and put pressure by saying “there was some one else wanting to buy the car“, the next day they told me that the car had major issues and asked me to check with my mechanic on a list of stuff given to me that was found, the work needed was for over $4,500, plus hail damage and new bumper, Fred Rudd said $1,000 would be reduced from the price after knowing the car needed $4,500, plus hail damage plus a bumper, then Fred put pressure by saying “someone else wanted to buy the car”, a real scam, they kept my deposit for two weeks until I decided to call their accounting department after several attempts, once they saw I was pushing into legal ways to get my money back, they refunded the money within minutes. Unprofessional and fishy transactions, stay away!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Gina Hacker from Westminster | June 12, 2020

    Love Subaru Flatirons! I started going there after several bad experiences at Mike Shaw Subaru. I feel like I'm not being swindled into costly service. My second time in and my service advisor, Cesar Valdez, made me confident in my choice to drive from Westminister to Boulder! Yes I would rather drive 29 minutes than drive 5 to Mike Shaw. Cesar even disinfected the inside of my car himself. Excellent customer service! I really appreciate the service y'all provide!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Recall coil springs
    by Cesar Valdez from Boulder Colorado | May 12, 2020

    Cesar Valdez was most helpful and kind. Also a great communicator - he understood my reluctance to check in inside the building and allowed the check in to occur outside. Also, put the keys in the car at pick up so I did not need to enter the building

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Bait and Switch
    by Mapleleaf16 from Denver CO | January 27, 2020

    Spoke with Sales rep on Thursday, told them I would be coming up to the dealer on Saturday. (made the appointment as it is a 150 miles round trip). Arrived on Saturday morning to test drive the vehicle, only to find out it was sold the day the before. The sales rep (Mark Burger) who we were communicating with didn't even have the courtesy to call us on Friday to let us know it was sold. Further to that, he couldn't even be bothered enough to come out and speak to us when we were at the dealer on Saturday, he instead sent someone else to speak to us who tried to move us to another vehicles that was 6K higher in price. Nice try but with customer service that poor before we bought the vehicle, what would it be like afterwards ? buyer beware !!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Mathias from Boulder, CO | October 13, 2019

    Mathias was very helpful. Everyone there was also very friendly and helpful as well. They gave me a ride home, and picked me back up. Thank you.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Flatirons Subaru Service with Ryan
    by Teri Springer from Erie | October 01, 2019

    This service department is amazing. They are consistently busy but seem to give you what you need in a timely manner. Ryan Nuckles is the best -- he's been there 13 years he's knowledgeable and treats people with respect. Our household has 3 Subarus and we wouldn't take our cars anywhere else. When you have good service and people that care, it's important to take the time and write them a review—there's not enough positive feedback these days...

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service/honest assessment
    by Matt Bates from Boulder, CO | September 05, 2019

    I had regular servicing done with coupon deal and got very helpful input about battery which needed replacing. Matt , the customer service point of contact, did an excellent job

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (4.0 out of 5.0)
    Ryan Brown helpful in suggesting necessary service
    by Ryan Brown from Boulder, CO | August 29, 2019

    Service completed on time as scheduled the previous day, and dealer agent communicated to us by phone when service was. We needed the car for personal business.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Standout Dealership and Service Department
    by Mark E Timmermann from Boulder, Colorado | July 18, 2019

    I am extremely impressed with Flatirons and their professionalism and concern for their customers. In particular, Mathias Horchreder in the service department was quick to listen and act to help me greatly with a situation I had with a bent rim, where a different dealership I had used in the past did not. Mathias went above and beyond to help me out with the bent rim and tire alignment and quickly get back on the road as a walk in customer. I noticed Mathias and the folks working in service were extremely professional and took the time to listen and help myself and other customers. It is difficult to explain in a brief description how much a dealership and individuals stand out, but this dealership, Mathias and the service department is standout among dealerships. I will be returning to this dealership for all my future car service and purchases.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Got a Jeep, had a bad day, but great service!
    by Christopher Lombardi from Vail, CO | July 07, 2019

    The vehicle was amazing and had everything and more as advertised, price was right in my budget, and Doug Gorath helped me out alot! I honestly cant thank him enough for all his help at Flatirons Subaru.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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