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Family Trucks and Vans

2400 S Broadway Denver, CO 80210

(3.2 out of 5) 22 Reviews
93150

Colorado's largest Family owned and operated quality Truck Van and SUV dealer! Been in the same location since 1976. We have financing available for all. Access to over 50 Credit Unions, Bank, Prime, Sub-Prime & Special Financing. Go to familytrucksandvans.com to view our huge inventory of over 200 Cars,Trucks,Vans and SUV's

Call (303) 647-6596
Hours of Operation
Monday8:00 am-9:00 pm
Tuesday8:00 am-9:00 pm
Wednesday8:00 am-9:00 pm
Thursday8:00 am-9:00 pm
Friday8:00 am-9:00 pm
Saturday8:00 am-9:00 pm
SundayCLOSED
Monday8:00 am-5:30 pm
Tuesday8:00 am-5:30 pm
Wednesday8:00 am-5:30 pm
Thursday8:00 am-5:30 pm
Friday8:00 am-5:00 pm
SaturdayCLOSED
SundayCLOSED

Family Trucks and Vans Inventory

Family Trucks and Vans Reviews

Ratings and reviews of Family Trucks and Vans are from Cars.com

Overall
3.2 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Car inspection never checked and Transmission no
    by Otavio from Aurora | March 16, 2020

    John sharp is the worst owners and dealership 6 months later havent fix nothing that was suppose to be fixed.. called because it's on warranty and there was no warranty on it now from the beginning that I explain about the transmission, the door panel, the alarm and wiring off the truck was off and I have messages that they were going to fix it. Nothing yet I call they hang up and or never call back now my truck has is broke down lost business now its going to court so dont go to family trucks and Van's its scram and fraud all over

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst Customer Service for their f* up.
    by Davidlee Clay from Denver, CO | September 09, 2019

    Super upset, I've had my new Jeep 4 months now and still cannot get it plated as they have yet to get the paperwork to the DMV. I've made 4 trips there now with hour waits every single time. No consideration for my time or money. Now the dmv will not give me another extension and I'm back at the dealership trying to get one from them so that I can make a 5th trip to the DMV and miss more work. Salesman Mark was great, Dez the person in charge of my paperwork has a terrible attitude and seems totally unbothered by the fact ive had the car 4 months now and still cannot get it plated. Many other dealerships to choose from that would make this right. As it stands this place seems to not care after the car leaves the lot, even on doing their own paperwork. Now contacting the finance company to see what can be done, they 3 way called dez and recorded her terrible attitude. Hopefully ally stops writing these people loans.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Customer.
    by Juanita I Gonzalez from Denver,Co | May 16, 2019

    Terrible Customer service. I had lots of issues with the truck after one week of buying it,and got no help To fix the PROBlEM. Its has been an expensive and very bad investment. I hope no other person has the same problem as I am having with the vechicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible Customer service
    by Harlan Strauss from Deland | February 16, 2019

    absolutely horrible service. Called to get the engine hours on a vehicle they have for sale. Sales guy said he would not get the info unless i came to term on the price of the vehicle.....Price of the vehicle was NEVER an issue. As long as the hours on the engine correlated to the miles. Sales guy HUNG UP ON ME!!! Dont buy from a dealer that wont give you basic info on a vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worse experience
    by Monica from Longmont | March 18, 2018

    Worse experience first we tried to test drive a car and it had No gas! Then we were really wanting to buy an SUV and talked to two sales men that never got back to us. They obviously don't want to sell cars there

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Horrible customer service
    by John from Littleton, CO | December 01, 2016

    Sent the email from cars.com and I did not get a response. Drive down to look at the truck it wasn't there it was at a body shop for "minor repairs" they would not tell me what the repairs were, they told be the truck would be back in about a week and they would let me know. I called two days later and the truck was sold.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Jesus Hernandez
    by Remon L Ewing Sr from Aurora Colorado | August 17, 2016

    Jesus Hernandez is an EXCELLENT sales consultant. He made my visit pleasant. I Purchased a 2009 Honda Ridgeline through him. Jesus done EVERYTHING perfect. I will be back in the future to purchase another Truck. I will not go anywhere else but Family Trucks and Van. I bought a lot of cars at different vehicle lots. Nothing on earth comes close to Family Trucks and Van. Everyone that works there are AWESOME. I will be referring family and friends there. Two thumbs up. Thank you once again Jesus Hernandez!!!!!!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    horrible service
    by jay from colorado | November 06, 2015

    they are horrible about calling people back been waiting 3 days to hear something back been emailing even tried to call to get hung up on just horrible people would not recommend even trying this sham of a company

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Not eager to give basic info w/o $$$$
    by New to Denver from Denver, CO | April 02, 2015

    I was needing basic information. 3 different people called, and if I did not have my actual down payment amount they just blew me off. Haven't heard from them since.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    I heard about
    by rand from Denver | September 05, 2014

    I heard about your car dealership on T.V when I was in the market for a new car and I decided to give your place a try. And I am very glad I did, I was able to buy a new truck for my father. And he loves it.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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