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Euro Motorcars Devon | Page 2

214 W Lancaster Ave Devon, PA 19333

(4.5 out of 5) 40 Reviews
10379720197312537

...Exclusive Certified Pre-Owned Sale Event at Euro Motorcars Devon! Finance Specials on Select Certified Mercedes Benz Models. For specific details, contact the dealership at a href=/tel:a href=/tel:866-255-4021/866-255-4021/a/a href=/tel:866-255-4021/866-255-4021/a/a. We're looking forward to hearing from you!

Call (866) 529-6977
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-5:00 pm
SundayCLOSED
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday9:00 am-4:00 pm
SundayCLOSED

Euro Motorcars Devon Inventory

Euro Motorcars Devon Reviews

Ratings and reviews of Euro Motorcars Devon are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Best Service Ever!
    by Sal I from Brigantine, NJ | October 30, 2018

    I wish to commend your service adviser, Bill K, for the way he handled the communication and service on my vehicle. He was courteous and friendly. Such professionalism is rare nowadays. Bill K. is an asset to your organization and is part of the reason I look forward to doing business with you again in the future. I would highly recommend coming here for service on a vehicle.

    Customer Service
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Never use
    by Tony from Pottstown | September 21, 2018

    My wife and I have had the worst experience dealing with this dealership and their incompetent, unwilling to help staff. We leased our GLC 300 in May 2017. Since that time it has been back at the dealership almost a dozen different times with glitches and mechanical errors. In the month of March/ April 2018 the car was in the shop for a total of 10 days over 3 different times, 2 of the times for the same issue that the mechanics there couldn't seem to fix the so-called recall. To make this more frustrating there was a recall on the breaks and upon returning the car to us they put the parts on backwards causing the car to jerk to the left and off the road while driving, of course the service department noted this issue as it need an alignment but let's be serious one of their drivers delivered the car in that state back to us. To top that off who knows how much more damage that caused the car. We have dealt with Jeremey Rettew who is our service advisor, we've spoken to Pam from finance department and mainly to the manager of the service department,Thomas Lathbury, who provided us with a record of the issues on August 31, 2018. Since that time we have not heard anything from anyone at that dealership who can help us get out of this terrible lease. We have called, left voice messages, texts and emails almost daily. Over a week ago my wife wrote a very extensive email letting them know our next step was to write a public review and go above and no one cared about that either. My wife has owned plenty of new cars ranging from Mitsubishi, Ford, Nissan, Audi and Mercedes and we would would never recommend Mercedes let alone Euro motor cars. We thought our 1st leasing/ Mercedes experience was going to be easier on us especially since Mercedes claims to be very reliable and customer service oriented. However this has been a nightmare and continues to be since no one seems competent enough to help us with our situation. The lack of professionalism from the staff their is beyond appalling. They do not care about their customers, their service department in general sucks, is managed terribly and their lack of follow up is the worst we have ever seen by such a big company. Hopefully this can save someone else the trouble of being frustrated, neglected and basically robbed. Their is nothing worse then paying almost $1000 a month for a car that is basically a lemon. In the shop more than not, having to have a dirty rental car, not being able to talk to someone who can help you with your very legitimate list of complaints and not even getting a response from those who told you they were working on helping. Never again.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Sold Lemon and Didn't Stand Behind Vehicle
    by Maxell from 19333 | September 12, 2018

    Purchased four new Mercedes over the last 10 years from Euro Motorcars Devon. Last Mercedes was a Lemon. Vehicle had same problem 4x in less than 9 months and only 8,000 miles. Dealership did not stand behind its product. Did not correct the problem. I would never buy nor recommend anyone buy a vehicle from Euro Motorcars Devon. Problem continued to persistent. Had to trade Mercedes in on another vehicle from a different dealership.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy happy!
    by Ashley I from Downingtown pa | August 13, 2015

    Anthony is AMAZING at his work! From the moment I met him on the lot I felt at ease and secure in knowing I was getting the best! My husband and I have used this dealership for many years, and will continue to do so!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Winning dealership x 3
    by AMG_Mercs from Wayne, Pa | August 12, 2015

    I have worked with Al Baumgartner for the past 10 years on multiple vehicle purchases. It is remarkable the quality of service I receive time and time again from him. Each purchase has been an absolute delight, and I am constantly amazed by his knowledge of Mercedes as well as his enthusiasm to find me the perfect car every time. I will absolutely continue to buy from Al and Mercedes Benz of Devon. Thanks for the great service!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best Car buying experience ever!
    by happy Benz owner from Wayne, Pa | November 06, 2014

    Anthony Tchiepiekewski was so wonderful to work with! He was so nice thru out the entire process. He was patient , knowledgeable and made me feel comfortable buying my new car. As a woman I was happy to be greeted by such an excellent salesman who took his time with me. And got me the best deal possible on the car I really wanted! I will recommend Anthony to anyone who asks! Thank you !!!

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easy Parchesi and nice people too!
    by sandra from PA and FL | November 05, 2014

    I am an experienced car buyer - and I go in with my research and knowledge and intention. I know the price I want to pay and what I want. William (Bill) Gallagher made this process great. I didn't have to deal with 3 people! I was able to take my time, he showed me the options, we took some test drives. It was easy, calm and transparent. This was enjoyable! I was able to get in, get out and drive my new car home. What a pleasure to deal with nice people who care about your satisfaction.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Watch out – They can damage your car and deny it
    by D77 from Bryn Mawr, PA | September 08, 2014

    I dropped off my S500 over the Labor Day weekend for diagnostics related to suspension problem that I purchased from an out of state dealer 10 days prior. A few days later got a phone call with the estimated cost and the person was very courteous and professional. After understanding the problem, I wanted to explore other options including sending the car back to the dealer I bought the car from 10 days prior to this. I called to pick-up the car and when I got home, I noticed the car was hit (minor bent) near the front wheel where the car gets connected and elevated on the lift. I called the dealer and they start denying and asking me to prove that the car was damaged while at Mercedes lot. I sent them pictures and very important: The car has grease fingerprints right above the damaged area. Euro Motorcars Devon continues to deny and take any responsibility. I asked the person (nameless at this point) to check again with technicians and review the cameras. He promised to check again and will let me know. I hope they will do good and take the responsibility. If they do will change the rating proving it is worth sending our expensive cars to be serviced by them. Let’s see what happens. I remain optimistic. BTW… they did not charge me for the diagnostic service.

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Love my cars from these guys
    by Ernman97 from Plymouth meeting pa | August 13, 2014

    Great outfit . Bill Gallagher my sales guy was top notch. GO HERe if you want best experience buying a new or used benz.

    Customer Service
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    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mercedes convertible
    by Carmela Collins from Coatesville pa | April 11, 2014

    Test drove a convertible mercedes. Salesman Bob was a very nice guy No pressure very nice and easy to deal with. If I decide to buy I will definitely go back.

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • Displaying 11 - 20 of 40 Reviews