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Elmwood Chrysler Dodge Jeep RAM | Page 4

625 Taunton Ave East Providence, RI 02914

(4.5 out of 5) 65 Reviews
107602

Call (401) 262-0291
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-5:00 pm
SundayCLOSED
Monday7:30 am-7:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday7:30 am-2:00 pm
SundayCLOSED

Elmwood Chrysler Dodge Jeep RAM Inventory

Elmwood Chrysler Dodge Jeep RAM Reviews

Ratings and reviews of Elmwood Chrysler Dodge Jeep RAM are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (2.0 out of 5.0)
    service department issues
    by Kraig Nelson from Seekonk, Ma | December 02, 2015

    I purchased my 2011 Dodge Durango brand new from Elmwood. During the past 4 or so years, I've brought my vehicle in for several recalls and an issue with starting. When I brought my vehicle in to try and determine why it wouldn't start, they had to get under the intake of the engine and check fuel pressure and lines for any issues. They claim the fixed the issue and I went on my way. A short time later, my wife pulled out of our driveway only to discover fuel had spewed all over the ground and left a foot wide trail down our street. When I brought my vehicle to a mechanic I trusted, he found a fuel line that connects with a particular quick disconnect type connector under the intake was connected with only a small zip tie and had disconnected with the pressure causing gasoline to pour all over the engine. Naturally, I couldn't believe my eyes so I took several pictures and saved the fuel line with the zip tie still on it. They also found several bolts and a bracket that were not even connected. The Elmwood service department are the only people who have been under the hood of my vehicle up to this point. I brought my concerns to the service manager. That was three weeks ago. I still have not been contacted. I will be back there very soon.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Positive Experience
    by Phil from Providence. RI | November 04, 2015

    Working with Eniezer Rios was avery positive, no pressure buying experience. His personable approach, and honest demeanor was refreshing. I would recommend any of my friends to work with Eniezer

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Eniezer Rios
    by Missy from East Providence, RI | October 23, 2015

    Very friendly, very attentive and very good at his job. I finally found the vehicle that i wanted after 2 and 1/2 months of searching. Eniezer's guidance and customer service skills won me over immediately. His service on my behalf made me feel very comfortable. I would recommend to all my family and friends if ever any of them or anyone that may be looking for a vehicle to stop by Elmwood Chrsyler Jeep in East Providence where you will be greeted with excellent customer service skills and excellent care .. When i'm in the market for another Jeep Eneizer will not have to look for me i will find him. If i could rate him higher than excellent i would..

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Our new jeep
    by Larry Arabian from Lincoln, RI | September 25, 2015

    When Susan and I decided to purchase a newer vehicle we drove out to Elmwood Auto group in East Providence, This is our fifth vehicle from this dealer. Within 2 hours we traded in our Town and country for a newer 2014 jeep. Richard (a townie) and Ryan Wilkins had our new vehicle gased-up, clean, trade in and all paper work completed. We signed on the dotted line and were on our way. Good job Richard and Ryan!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome Experience. Eniezer was great!
    by Tracy Whitten from Coventry, RI | September 15, 2015

    We have had multiple wonderful experiences with this dealership. Eniezer was great. Very personable, didn't try to push anything on us. He wanted to make sure that we got the car that we wanted. We went to 2 other Dodge dealerships and this dealership gave us the best price by far. They were very willing to work with us and make sure we got exactly what we wanted. I would highly recommend this dealership! You will not regret it! Ask for Eniezer. He is awesome!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience! Eniezer was awesome!
    by Tracy Whitten from Coventry, RI | September 15, 2015

    We have had multiple wonderful experiences with this dealership. Eniezer was great. Very personable, didn't try to push anything on us. He wanted to make sure that we got the car that we wanted. We went to 2 other Dodge dealerships and this dealership gave us the best price by far. They were very willing to work with us and make sure we got exactly what we wanted. I would highly recommend this dealership! You will not regret it! Ask for Eniezer. He is awesome!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Awesome experience!
    by New Jeep Owner from Pawtucket, RI | September 03, 2015

    Our car salesman, Ryan Wilkins, was awesome. He was friendly, professional, funny, and knowledgeable. He was not high pressure and really listened what we wanted in a vehicle. He made an effort to hurry to process along due to our tight schedule. I would return to this location and ask for him because he made the process easy and comfortable. He really is a great asset to the team and I hope that he is recognized for his incredible customer service! The other 2 people who helped us - Victor and the Manager (I can not recall his name) were also great!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    It was a great experience
    by tcmencos from Providence, RI | August 13, 2015

    This was my first time at a dealership to purchase my first car. The first person my mother and I saw on the lot was Eniezer Rios and he was very friendly and helpful when it came to helping me find the car I wanted. The environment all around was friendly and opening, everyone was welcoming and helpful. I definitely can say that it was a great experience and I would recommend it to all

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Elmwood is a wonderful dealership!
    by janedartmouth from Dartmouth, MA | August 10, 2015

    I brought my two children to Elmwood to purchase a used vehicle. Other dealerships were not as welcoming, respectful and professional. Our sales person, Eniezer Rios was excellent because he looked up factual information for us, didn't put us under unnecessary pressure, had a great attitude, and was knowledgeable and kind. He actually made the whole experience enjoyable!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience for the whole family!
    by jane123 from Dartmouth, MA | August 10, 2015

    The Elmwood Dealership is very welcoming and is willing to work its customer. Very knowledgeable and friendly staff.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 65 Reviews