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Elmwood Chrysler Dodge Jeep RAM

625 Taunton Ave East Providence, RI 02914

(4.5 out of 5) 65 Reviews
107602

Call (401) 262-0291
Hours of Operation
Monday8:30 am-7:00 pm
Tuesday8:30 am-7:00 pm
Wednesday8:30 am-7:00 pm
Thursday8:30 am-7:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-5:00 pm
SundayCLOSED
Monday7:30 am-7:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday7:30 am-2:00 pm
SundayCLOSED

Elmwood Chrysler Dodge Jeep RAM Inventory

Elmwood Chrysler Dodge Jeep RAM Reviews

Ratings and reviews of Elmwood Chrysler Dodge Jeep RAM are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great experience!
    by Vinny from Cranston, RI | January 25, 2021

    The bed liner installed in my RAM 1500 is impeccable. Tee was amazing and courteous what a pleasure it was dealing with her. Justin is a fantastic salesman and Noel made our financial transaction a breeze. A

    Customer Service
    Quality of Repair
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Jeep Renegade
    by Chris W. from Massachusetts | January 03, 2021

    I cannot say enough great things about this dealership. I worked with Mark, Justin, and Dominique and all were exceptionally professional. They really worked hard to earn my business and I felt like I was in the driver's seat the entire time. They have an excellent knowledge base about the Jeep Renegade that I bought and were genuinely interested in customer satisfaction. Five stars!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Beyond my expectations
    by Floralba from Providence, RI | December 29, 2020

    Wayne is an exceptional sales representative. He went above and beyond my expectations to help me purchase my first car! He is extremely kind and helpful, and guided me throughout the process and I’m super thankful for him and his team. I also worked with Noel who also exceeded my expectations and was super kind and helpful! I thought I needed my airbags checked but Scott was super helpful and informed me I was all set to go!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible Experience
    by M from New York, New York | June 12, 2020

    Set up an appointment to test drive with Elisha Jones. She quickly judges you based on what you’re wearing, she continuously said she did not want to put me in a car that i could not afford. I told her what I wanted my monthly payments to be and she said there is no way that’s happening unless I put half the car price as my down payment (which is what I was planning to do). After trying to assure her i have the money for the car, all of a sudden she said I can only look at the car and can’t test drive it. After asking her why she thinks i can’t afford the car and why she’s judging me, she keeps an attitude and says she’s not racist and her husband is black (meanwhile i never said anything about race) and that she doesn’t know how to go about HER JOB. Luckily, Marcio was there, he stepped in after I was complaining to the owner for a while and I was able to test drive the car within 2 minutes. Overall, this dealership was a terrible experience, I was excited to shop for my car and did not expect to be treated like garbage. Try to stay far away from this place, especially Elisha Jones!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Worst experience I’ve ever had buying a car
    by Derek from Warwick | September 12, 2018

    Talked to Sammy she was amazing told me to come in so they could see my trade. We went over some numbers on a lease on a new ram by phone and text for few days. When I came in she was off and mike a salesman came up to me. Told him I was there to see Sammy he said well she’s gonna hand you off to me anyway so I’ll let her know your here and I’ll help you. Tells he called Sammy and she will be there in 10 Mins. Mean while I text her telling her I was there she asked who I was with and it was her day off and no one called her. First lies from mike already started. Told him I was there to show my trade and I didn’t have much time but wanted to see what it was worth and get numbers on paper. Mike does some numbers on his computer said would you do today if at 350 a month. I said don’t you wanna see my trade. Tells me I’m gonna give you highest offer made to you. He goes talks to a manager then shows me a truck. I liked it then says it’s 350 with 500 down. We get back inside he talks to manager now it’s 380 500 down. I call mike out and he starts Lien to my face. I leave I’m fed up. Mike calls me as I’m pulling out the manager no I mean the owner saw u leave didn’t know you had a ram already wants to work a deal. I told him have a manger call me and we’ll talk. Well a manager calls me and says I didn’t even know you had a trade. I never gave him those numbers and said he’s young and new. Calls me back later saying he can’t help me. I call and ask to talk to the gm there. He says sorry for everything while this is going on mike is texting me telling me he’s trying to work with me and give me a deal and I don’t wanna work with him. The gm tells me he’s gonna give me employee pricing because they messed up. Said I’ll call you back with prices. Days of me calling and texting people and he didn’t call me back. Most unprofessional dealership I’ve dealt with. How do you start with 350 payment then try and tell me high 400s. Went to dodge tasca in Johnston and they gave me a better deal on a nicer ram ....amazing staff over there too. Only person wanting to help you at Elmwood is Sammy no one else cares. Mike the salesman at Elmwood biggest moron and shouldnt be selling cars. No wonder why he got fired from last job. Can’t even work a deal.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Beware
    by Elmwood Dodge from East Providence | April 03, 2018

    Went to buy a new car was treated great until the deal. I was offered a good deal but car wasn’t in stock. I was told it would be transported to East Providence, but I was concerned about the mileage. When the car arrived it was high in mileage and they only wanted to take 1,000. Off when I was told 3,000. When I turned the car down I was told by the manager (johnathan). I had just talked $800. From the sellers sons mouth. I asked the seller to give me his name and was told it was Johnathan and to look up his last name online since I was so good with using the computer. He also said he didn’t have to be nice to me because I was going elsewhere.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Damien Medeiros - Amazing & Helpful Specialist
    by Chris V from Somerville, MA | November 06, 2017

    First of all, I want to mention that Damien Medeiros provided me the best experience I have had in buying a new/used vehicle. He was very helpful, knowledgeable, honest, and accommodating. I knew I wanted this car before even coming to the dealership - but wanted to do a physical inspection and test drive to confirm. Everything met my expectations and I enjoyed the company and assistance of Damien along the way. I ended up purchasing the vehicle (I live in Boston), and he offered to personally register the vehicle in MA and deliver it to me!! WOW! Ask for Damien if you want a great buying experience!

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Dishonest dealership!
    by John from East Providence, RI | August 11, 2017

    Totally dishonest dealership. They should not be allowed to be open. Bait and switch is an illegal activity. They need to be held accountable. Close the place!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by ElizabethN from East Providence, RI | July 28, 2017

    Tee Amaral was a wonderful service advisor! She was great at explaining what was wrong with my vehicle and giving the price breakdown. I was impressed with how friendly everyone was and Jim was a great help as well! I'll definitely be going back again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Best Staff&Dealership ive ever been to!!
    by HEATHER MCVEIGH from Warwick | July 26, 2017

    This was my 1st time here to buy a car. Ive been here for service before&they were great. My brother in law uses this dealership so he is familiar with alot of the employees so he introduced me. I met so many great people and immediately felt at ease. ive always dreaded being a female walking in to buy a car but that was different here. I was so comfortable and got to know so many of them. From the sales guys, to the finance manager, to the owner and even the service dept. I am so happy with the quality of people here and the service i received. I couldnt recommend a better dealership to make you feel right at home and get the best deal possible. You will definitely leave with a smile on your face. I am so happy with my purchase and this team at Elmwood Dodge helped me so much with every aspect. Thank You

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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