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Earnhardt Chandler Cadillac

1450 S Gilbert Rd Chandler, AZ 85286

(4.6 out of 5) 91 Reviews
5242813

The No Bull Principles: To create an environment where customers and employees are treated with respect. To forge honest, long-lasting relationships with our customers and employees. To build a positive team in the spirit of family. To embrace change in the automotive industry through ongoing training. To meet all challenges with a /can-do/ attitude and the customers' best interests in mind

Call (480) 422-9538
Hours of Operation
Monday8:00 am-8:00 pm
Tuesday8:00 am-8:00 pm
Wednesday8:00 am-8:00 pm
Thursday8:00 am-8:00 pm
Friday8:00 am-8:00 pm
Saturday8:00 am-8:00 pm
Sunday10:00 am-6:00 pm
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-4:00 pm
SundayCLOSED

Earnhardt Chandler Cadillac Inventory

Earnhardt Chandler Cadillac Reviews

Ratings and reviews of Earnhardt Chandler Cadillac are from Cars.com

Overall
4.6 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (2.0 out of 5.0)
    Beware
    by Nanny from Glendale | November 22, 2020

    Beware. Watch out for added items added to price. They say it comes with vehicle. Look closely, they are sales people, but why not just be upfront. Why lie

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    I Keep Returning
    by BrendaT from Gilbert, AZ | October 25, 2020

    This is the fourth vehicle I've purchased from this dealership. I keep returning because I know I'll always get the very best purchase package they can give. Andy and Lee were great! Very patient and fun to work with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great buying experience
    by Randy from Scottsdale, AZ | October 12, 2020

    Luke was really helpful during the sales process. Had all the answers at his fingertips. Did most of the discussion on line, quick test drive and out the door. I be back for that CT5.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Can’t longer come here anymore! Waste of time
    by Max from Chandler, Arizona | August 31, 2020

    I have no choice to come here as they are the only dealership that can work on my ELR but this place is simply awful! I only had one good experience and unfortunate that service guys its not there no more. Ive spend thousands of dollars getting my car fix here because it kept breaking. Things that were just build wrong and cheap, then us the customer are stuck having to pay for the fix. Thank god that today was my last visit to this place! Once again my dashboard entertainment system decided to not work anymore. They tell me that yes this happens a lot and it needs to be fixed!? Never have I heard of that in this industry! "Yes, we know this breaks all the time but hey what can we do about it?" Thats their answer. Customer pays for it. I moved from Nissan to Cadillac thinking this was an upgrade in quality and service but man was i wrong. I was with Nissan for 14 years and it was amazing. Ive been with Cadillac for 2 years and glad to be moving on! Just need to sell my car. I even tried to get my girlfriend onboard with Cadillac when I first started and she laughs and went with Subaru. It's been nothing but amazing customer support. I get jealous when she takes me to her dealership to get her oil change. Great support, always smiling, and they get to know you. That's what Subaru does. So now I'm looking for a sweet Crosstrack to buy.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Buying Experience - Cadillac XT5
    by Bill A from Chandler, AZ | August 23, 2020

    I’ve never had a better buying experience. I went in with the goal of test driving a 2017 or 2018 Cadillac XT5 to confirm that’s the SUV I wanted to purchase. I had already priced several online, so I knew the features, mileage, and price range I wanted. The XT5 I test drive had very low miles, all the bells and whistles I wanted and was 4 wheel drive. This combination was $4k-$6k out of my price range. I was shocked that they were asking a very reasonable amount and worked with me even more to make it happen. My Sales associate was great and never pushy. I have serviced my CTS at this location for 2 years and they never cease to impress me.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    painless
    by BennH from Gilbert AZ | August 15, 2020

    From a phone call before visiting, everyone made the whole experience was easy and respectful. I would not hesitate to purchase another vehicle from Earnhardt Cadillac.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Check Charging System Light on
    by BaseballBob from Mesa, AZ | August 28, 2019

    I own a 2003 DeVille. My Check Charging System Light came on. I left my car overnight because they were extremely busy. It turned out that two electronic switches needed to be replaced. One switch was put on back order because it was not in stock. I needed my car for a trip out of state. Curtis went above and beyond as he found the switch and I had my car back to make my trip. Many Thanks....

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great car purchase experience
    by Suzanne Salazar from San Tan Valley AZ | August 19, 2019

    Our salesperson, Paul Egger was very good and did not use high pressure. He used a straightforward approach, which we appreciated. We received a fair deal on price of new vehicle and trade in

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Violent
    by hhdvuez from chandler, Arizona | July 06, 2019

    will be released SOON ZERO empathy, there's who employees lack communication and, skill set is very minimal. The GM PUSHED ME..., CURSING profanity because they wanted to charge me 250 to fill the Tank. but I politely declined and said il go fill it. OR PAY Normal gas price. THE GM SAYS YOUR NOT GETTING anything from the car UNTIL THE 250 is paid. The GM HIDES the car n ALL MY STUFF in THEIR shop..... I was peaking to see where they went, The GM then starts YELLING YOUR NOT GETTING YOUR BAG .., The GM BUMPING CHESTS PUSHING ME BACK. starts coming close to me that's when i STARTED RECORDING a video! and YOU WILL SEE HIM PUSHING and of course yelling non sense. My bag full OF EXTREMELY sensitive things. My PQSSPORT, MONEY, MEDICATION my CREDIT CARDS And VALUABLE INFORMATION. They REFUSED to let me take it or go fill it and made me pay the 250. Being a non confrontational person I knew i was RIGHT but anytime anything happens at a business they can say anything to the POLICE if they want to say just get him off the property. HORRIBLE PEOPE i will be back.. and try to invest that 250 because your gonna need it. ¿ ¿

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great no bull service
    by Ryans from Scottsdale, AZ | July 02, 2019

    Great customer service, transparent pricing and tons of patience getting me the right car/value I was after. Luke was very professional, I’d gladly buy from him again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
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