Auto.com

Duval Ford

1616 Cassat Ave Jacksonville, FL 32210

(4.9 out of 5) 919 Reviews
39dbeb90b484e9b1e38cdd05540c04bf

*Prices exclude tax, tag, title, $198 electronic registration filing fee and $899 dealer pre-delivery service fee both of which are charges that represent costs and profit to the dealer for items such as cleaning, inspecting and adjusting new and used vehicles and preparing documents related to the sale.

Call (904) 586-4920
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
SundayCLOSED
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Duval Ford Inventory

Duval Ford Reviews

Ratings and reviews of Duval Ford are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Duval Ford
    by Mike J. from Jacksonville, FL | December 03, 2020

    The team at Duval Ford is an A team. From the sales staff (Susan) to the finance team, they went above and beyond to ensure we got the exact truck we wanted. I cant wait to buy from them again!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Review
    by Patti from JACKSONVILLE, FL | December 02, 2020

    Was cheaper than expected and got all my car needs done faster than expected.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Complete Oil Change with tire rotation
    by Jammie Byrd from JACKSONVILLE | December 01, 2020

    Very happy with the service performed. Even during tire rotation, our lug nuts were all replaced with new ones, due to the old ones swelling, and this was done free of charge. Also, had front and rear wipers replaced, along with free car wash and interior sanitized for free. 
 Would highly recommend Duval Ford for your service and maintenance needs!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Always get my car service here
    by Freds owner from Jacksonville, FL | November 29, 2020

    Ive always had great experiences at the duval Ford service center. Frankie got my cars maintenance completed quickly, and he came to me with an update midway to discuss what they found and whether I wanted a new air filter at that time or not.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Service
    by Bill from Jacksonville FL | November 14, 2020

    Overall great could use help in the waiting lounge only one over priced vending machine. $2.50 for a bottle of water

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Outstanding service
    by Dave from Jax Beach | November 12, 2020

    Bought my truck here, wish I would have come back for service before.
 Mark was amazing to work with. Very friendly, and ensured I was kept up to date on all aspects. Got me into a rental in record time (brand new F150), and called at least weekly to keep me updated. The work on my truck seems fantastic, and was returned to me clean. Everything went very smooth, and I couldn't be happier with this round. 
 Earned my repeat business.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great place to buy and have your Ford repaired!
    by Sandra M from Jacksonville fl | November 03, 2020

    I completely trust the maintenance team at Duval Ford; they have never let me down. Theyre honest, maintain a high level of integrity and are honest when talking about repairs. I appreciate that, as I have listened to discussions my husband has had with other repair shops that were sketchy and left more questions than answers. 
 My buying experience has always been pleasant; they are courteous, friendly, and no-nonsense. I have bought four cars here, and will go nowhere else.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wow factor here!
    by RickM from Jacksonville, FL | October 31, 2020

    From stepping on the lot to sale end to installing my add-ons this dealership excelled in every way. If you stop by check out Mr. Moore's (Salesman) motorcycle helmet that is worth stopping in just to see it.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Bronson Davis from Jacksonville, Florida | October 26, 2020

    Mark kept me updated throughout the entire process. He walked me through what he was having to do. My truck still being under an extended warranty had to go through a third party for approval. Truck was with the dealership a little over 2 weeks but I know it was worked on with care and precision.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Jay S
    by Jay S. from Jacksonville, FL | October 24, 2020

    Good service - good pricing. Friendly staff - thanks!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • PreviousNext
    1234...92
    Displaying 1 - 10 of 919 Reviews