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Downey Hyundai

7550 Firestone Blvd Downey, CA 90241

(4.7 out of 5) 63 Reviews
76af8abc4a7204ed00c8a5157f9022ec

Call (323) 767-8182
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-9:00 pm
Saturday9:00 am-9:00 pm
Sunday10:00 am-8:00 pm
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Downey Hyundai Inventory

Downey Hyundai Reviews

Ratings and reviews of Downey Hyundai are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    They are a scam!
    by Anna from los angeles | September 02, 2020

    Do not waste your time going there. they are a scam! adding a bunch of unnecessary adds-on that add no value to the vehicle, but yet add $$$$ to the bill. Those adds-on are non negociable, just added to make high profit margins. While they do not advertise those adds-on anywhere on their website or on a sticker on the car, assuming people are stupid enough to not fight for it as they are already in the office, ready to buy the car... this is a scam Not that I'm not aware of those adds-on scams but those guys really went for it! Don't waste your time, don't go there.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    HORRIBLE SERVICE
    by Sandra Garcia from Downey, CA | April 15, 2020

    Horrible service department. They take advantage of there customers. Charger us for a service without even telling us there would be a fee until the service was completed. Weve brought the same car in for the same service and have never been charged before.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Bait and Switch
    by Josie from Downey, CA | March 15, 2019

    I had a really frustrating experience with this dealership as I signed up to test drive a car and was told I would receive a gift card. I inquired a couple of times with the different salespeople beforehand and multiple people confirmed the process. However, after multiple emails and calls after the test drive (many of which were never returned) I learned it was a bait and switch. The salespeople were no longer helpful, and were really rude. I don’t plan on purchasing a Hyundai at this location, as I imagine the salespeople treat their customers the same way once the contracts have been signed. Stay away.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Does not list correct mileage
    by drtcom from las vegas | July 20, 2017

    this dealer lists car at 1 mile and actually has over 88000!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    SUPER Service
    by Irene from Commerce, ca | December 16, 2015

    They take of me and my car, always, gee, they even treated me to lunch while I waited the 2 hours to do my car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience.
    by Anthony from Commerce, CA | December 08, 2015

    We made the deal on the phone, so there was no negotiating once i got to the dealership. Once there, the staff was attentive and prompt. Made the whole experience enjoyable.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    great service
    by Denise from Commerce, ca | December 04, 2015

    went in for an oil change and was glad service manager told us about a recall on the sun roof. he took care of it immediately

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Commerce Hyundai
    by Ernestine from Commerce, CA | December 03, 2015

    Cesar Maldonado provided excellent customer service, all the employees were very nice and I did not wait long for service to be done on my car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great service
    by Elizabeth from Norwalk,Ca | November 10, 2015

    Very friendly, attentive but not pushy when providing assistance. The gentleman that assisted me was great I believe his name was jessie

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Nice salesman not pushy
    by Awn from Commerce,CA | November 09, 2015

    Jake Webber was very nice to us. He showed us what they have and test drove a Tuscon which we bought. He has a very nice personality and was easy to talk to Thanks Jack!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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