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Dow Autoplex

1313 S Pacific St Mineola, TX 75773

(4.5 out of 5) 58 Reviews
148524202051811318

CHECK OUT OUR COMPLETE INVENTORY AT WWW.DOWAUTOPLEX.COM, CALL OUR INTERNET DEPARTMENT TODAY FOR DETAILS ON ANY OF OUR INVENTORY. SEEING GREEN IS SAVING GREEN!!!!!

Call (903) 347-0660
Hours of Operation
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:30 am-5:30 pm
Tuesday7:30 am-5:30 pm
Wednesday7:30 am-5:30 pm
Thursday7:30 am-5:30 pm
Friday7:30 am-5:30 pm
SaturdayCLOSED
SundayCLOSED

Dow Autoplex Inventory

Dow Autoplex Reviews

Ratings and reviews of Dow Autoplex are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Revision of my previous review
    by Kristin reese from Edgewood, texas | August 08, 2020

    I want to update my review I left previously a few days ago. Anthony Barber, sales rep we have bought several cars from called me this morning and told me that Mr Dow informed him that he could sell the car to me that I had wanted in the firs place. Kudos to Mr. Dow for turning a disappointing situation into another great experience with the dealership. I love the car. Dow is very fortunate to have Anthony as a sales rep!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Wonderful Experience
    by Linda Whilden from Troup, TX | July 24, 2020

    Anthony Barber took care of me from the moment I contacted him by email. I don't know much about cars, but I knew what qualities I was looking for. I told him, and he immediately found me the car of my dreams. He made the process easy. Th I s is the first car I have bought since my husband died, and Anthony made it a pleasure. He didn't forget me after the sale but followed up to be sure I didn't have concerns or problems. I will definitely contact him personally the next time I need a vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Unrelentless pressure
    by Roxanne Lewis from Edgewood | February 18, 2020

    Went in for a Blazer. I have the text communications. He just kept pushing the Equinox. We wanted to sleep on it and he said do it now and I can do no down payment and lower note. I still tried to leave but he was persistent. We left, signing for equinox because he told me he couldn't find a Blazer to put me that would work with note wanted. I called the next day wanting my trade back or put me in the car I wanted. Told couldn't do anything. There some other things that happened. Go somewhere else.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Bad experience
    by Jody Ottinger from Talco | January 17, 2019

    Wouldn't listen to me when I told the internet sales manager what I wanted. He just tried pressuring me onto getting a truck that don't want that on their lot. I'll NEVER do ANY business with them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    My Buying Experience
    by Kenney Paul Wayne Woodle from Mount Pleasant | July 23, 2018

    Chris made buying a vehicle so easy and stress free. This was my first time trying to purchase a vehicle and I was given plenty of choices and Chris was a straight shooter.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    My buying experience.
    by Cheryl Lewis from YANTIS | May 23, 2018

    First of all, I hadn't bought a vehicle in 19 years. When it was time to do it again, I started my search online. Of all my requests to numerous dealerships, only DOW had answered. Ted Ackley from DOW wrote that he would be available to answer any questions I had. I told him I would be back in town in a couple of weeks and he replied that he would be available at any time. When I actually came to DOW, Ted was the most knowledgeable and accommodating salesperson I had ever worked with, because he answered every question and gave me his time with no pushiness. If he had, it just wouldn't have worked. He tried everything to give me the best deal and finally, the deal I accepted. He said he would always be available to help with any questions I would have in the future. Even though I came with my husband, Ted directed every issue to me and not my husband, even though it was obvious that they got along. This kind of respect made the buying experience a joy. He bent over backwards to make everything easy. Thanks, Ted and to all the staff at DOW. I will return for my future car and/or truck purchase. Lastly, Mr. Dow, thank you for employing the most supurb and courteous people. Cheryl Lewis.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    new Truck plus one
    by Cliff from Quitman, TX | May 06, 2018

    Chris H. did an outstanding job getting my truck taken care of. All I had to do was tell him exactly what I wanted, didn’t want and what was acceptable and not acceptable. What do you know it happen and was the easiest process I’ve dealt with at any dealership ever. It was so nice I ended up getting my wife a new vehicle as well. Top notch. No beating around the bush and straight forward. Will have my business till the end for sure.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Retiree
    by Diane F. Lee from Fairview, Texas | April 25, 2018

    Been doing business with Dow since 2004. I am always welcomed by the staff and they are there to help in anyway they can. Anthony goes above and beyond to accommodate me. Great guy! Thank you Dow

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great service.
    by Robert from Mineola | March 20, 2018

    Chris was very knowledgeable, yet not pushy. Very helpful through the entire process. Very professional. My purchase was very easy, and as represented. We're very happy and will probably make our next purchase here!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Friendly service!! A must use for anyone new
    by D’Lena Overstreet from Winnsboro Tx | February 19, 2018

    Awesome experience at Dow!! Mike was our seller and he knows his business!! Love my new Equinox!! We will definitely be going back when we need a new one for my husband in a couple years!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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