Don Wallence Auto Sales | Page 2

Don Wallence Auto Sales Reviews

Ratings and reviews of Don Wallence Auto Sales are from Cars.com

• (1.0 out of 5.0)

  Buyer Beware!

  by Darren from NJ | June 11, 2018

  They try to sell you a car for $4,000 that's not even worth $1,000 after you realize all the problems with it. Bring a mechanic with you. Because they will either not tell you everything that's wrong with the car or they don't check over their cars and fix them. Just a lot of perfumed pigs.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Not helpful

  by Mark Cermanski from Pottstown, PA | June 05, 2018

  At first Don Wallence seemed like a nice place to buy a car, until they got our money. I purchased a Jeep from them about a month ago. First, they signed us up for a $250 warranty without asking, just threw it in there and didn’t say anything until the papers were signed. But to be honest I wasn’t mad about it, a warranty would be a nice thing to have with a used car if something was to go wrong. Things did go wrong with it. The car would stall out a lot and the check engine light came on only a few days after purchasing it. This is when I got the run around. After calling Don Wallence to tell them about the issues I was having they basically refused to help. I let them know what was happening and asked if the warranty would cover this, to which the lady on the phone said she would have to find out. After waiting about 2 hours with no call back I decided to try them again, no answer. I called back about 6 times over the next couple days with NO answer. When I did finally get through to them they couldn’t tell me if the warranty would cover the car being looked at. They also would not lend us a car to use while it was in the shop( This would make getting to work for me impossible). So basically I am stuck trying to get this fixed on my own. Just be warned that once Don Wallence gets your money, don’t expect any sort of help from them. I won’t be purchasing another car from them and I wouldn't recommend anyone too.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Inspection repairs

  by Marge from Phoenixville Pa | March 28, 2018

  We purchased a 2005 Chevrolet Equinox when we went to get it inspected we were told the sub frame mounts were rusting out. I brought the car back and the owner took care of everything even though we had the car for a year. Thank you very much this has been my second vehicle from place. Now I am looking for a truck ...I will have to keep an eye out on your lot.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Best service

  by Greg from Pottstown, Pa. | March 05, 2018

  Worked to get me the best rate when I bought the car last year, just had it inspected there on 3-5-18, great job, no hidden trumped up charges or repairs from the service department (saved about a $1000.00 dollars from where I used to go) Keep up the good work

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Came in for service or repair

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Mr. Prendergast

  by Mr Prendergast from Pottstown, Pa. | October 24, 2017

  Purchased a 2009 Chevy Malibu with just 46,000 Miles !

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Traci

  by Traci from Manheim, PA | October 20, 2017

  I have bought several used cars from Don Wallence Auto Sales and they don't disappoint. I prefer to go to a family business who has been in the field for over 40 years and got to know me as a person and not a number they stick on my rear view mirror. I used to do business with big companies and they are at their best when they want you to sign papers for the deal then once you walk off and have an issue, they don't live up to their promises. Not DWAS, they service all my vehicles and don't price gouge. I know my children are safe when they are in a car I purchased from them and that is piece of mind...

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Great place

  by kelly Rammington from Boyertown pa | October 20, 2017

  This place was great when buying a car. I was recommended by a friend to come here and i was amassed. Todd made it so easy to purchase me vehicle and in the same day it was sitting in my driveway. These guys are the real deal.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (5.0 out of 5.0)

  Love my Camry

  by mare from Phoenixville, Pa. | October 19, 2017

  Don Wallence Auto Sales has been servicing my vehicles for 25 years. They are trustworthy and The prices are great.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did Not purchase a vehicle.
• (5.0 out of 5.0)

  Great vehicles

  by Steve from Pottstown from Royersford, Pa. | October 18, 2017

  If you are looking for a vehicle under 80,000 miles then this is the place. Great prices and easy financing even with average credit. Todd has been there 33 years and knows his stuff.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does recommend this dealer.

  Did purchase a vehicle.
• (1.0 out of 5.0)

  Not worth it

  by Emk1427 from West grove, pa | July 17, 2017

  I was initially mostly pleased with my purchase of my 2012 Kia Rio hatchback. One issue was that the key fob key blade had fallen off the fob. I was assured it would be fixed. When i went up to pick up my car and sign paperwork, the "fixed" key was just glued in. I should have pushed it more, but I was assured it was strong auto body cement. Two weeks later when it broke off and I emailed them, i got a call back that was basically "that sucks, nothing we can do". It would cost $250 to replace. So I sucked it up. Then, last week, approximately 2 months since I bought the car, my ignition assembly failed causing me to pay almost $600. This repair wasn't covered under the "warranty" I purchased. I emailed them again, twice, and heard nothing back. I can't help think that the broken key and my broken ignition were related and a known issue with the car before I bought it. I would avoid buying a car from them. They don't stand behind the cars they sell, and they don't even get back to you.

  Customer Service
  Quality of Repair
  Buying Process
  Overall Facilities

  Shopped for a used car

  Does Not recommend this dealer.

  Did purchase a vehicle.
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Displaying 11 - 20 of 32 Reviews