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Don Jackson Chrysler Dodge Jeep RAM Fiat

3950 Jonesboro Rd Union City, GA 30291

(4.4 out of 5) 535 Reviews
4327e023044d89b19a86b998e59c236f

Here at Don Jackson Chrysler Dodge Jeep we offer /bottom-line pricing/ on all new models and we have great financing available as well. Contact us at (877)511-7994 to discuss the latest purchasing incentives and the financing options that are available.

Call (678) 233-2999
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Don Jackson Chrysler Dodge Jeep RAM Fiat Inventory

Don Jackson Chrysler Dodge Jeep RAM Fiat Reviews

Ratings and reviews of Don Jackson Chrysler Dodge Jeep RAM Fiat are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Ed Curney
    by Ed Curney from Atlanta Ga | November 30, 2020

    Quick and fast! I was able to test drive as many cars as I wanted. Great place to purchase from.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Love getting my Jeep serviced here
    by Gabriel L. from Jonesboro,ga | November 28, 2020

    Great service from a great dealership and great service department. Best experience in a long time from a full service dealership. Also great employees like my service writer, Terrell Dowdell.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Do Not Do Business with This Dealership!!!
    by Chip Sanders from Fayetteville, GA | November 23, 2020

    I visited Don Jackson auto on 11/21/20 after seeing a used car on their website the day prior for a car priced at $9,995. I refreshed the price to make sure before leaving for the dealership. The salesman, Austin, was polite and friendly. I drove the car and liked it. Austin took my information and returned with the paperwork. Magically, the list price had increased by $1,500, to $11,495. I asked if that was a mistake and was told that the earlier price was a mistake and that it had only been online for five minutes. This was a complete lie! I was told that it was just too bad, so I left the dealership. Austin's boss, Chuck, called me to discuss the situation and again claimed that it was a mistake. I pointed out that he and Austin lied about how long the price was listed and he had no explanation for the lie. Instead, he offered to sell me the car for $12,600 out the door, including a $895 fee for "docs". This is another shady move. The only fees required are taxes and other required fees by the government. The dealer's website even says that. I asked Chuck to honor the price and he repeatedly refused to do so. In fact, he even refused to give me his last name for some reason. This was a classic case of bait-and-switch, which is unethical and illegal. I have filed a complaint with the appropriate government agencies. In the meantime, I cannot stress strongly enough that no one should do business with a dealership that practices such shady tactics. I'm posting this under my real name. If anyone wants more information, please feel free to contact me.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Service Department
    by David Bacso from Marietta, Georgia | November 23, 2020

    Jackson's Service Department is second to none. They did a great job repairing my 2014 Ram 2500; other dealers tried, but failed. One of the main differences between Don Jackson and other dealers is that they took a sincere interest in the problem, and made sure that the problem was remedied before returning the vehicle. Don Jackson's technical staff and particularly their service management is a model for others to follow.
 
 Keep up the good work.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service
    by R.Taylor from College Park, GA | November 18, 2020

    Always great having my vehicle serviced at Don Jackson, friendly, knowledgeable and attentive staff makes visiting worth it.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Katheryn
    by Don Jackson from Union City Georgia | November 16, 2020

    Carol Jones is Awesome!!! She not only impressed me every time but my 8 year old was really impressed... Carol is my go to person and she hasnt failed me yet.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Always a great experience at Don Jackson
    by Karen Mathis from Fayetteville, GA | November 15, 2020

    I always have a great experience with the service department at Don Jackson.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easy Purchase
    by Tony from Auburn, AL | November 04, 2020

    I have never been through such a smooth process buying a vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Job
    by Tony O'Kelley from Riverdale GA | November 01, 2020

    My service representative was great. She kept me informed about what was going on.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Oil change
    by Dacey from Jonesboro, GA | October 22, 2020

    Staff was friendly, service was prompt no complaints . We will continue to come to this dealership for our services

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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