Dempsey Dodge Chrysler Jeep RAM

4.6

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

72 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Dempsey Dodge Chrysler Jeep RAM are from Cars.com and DealerRater.com

207 reviews

Good service department

5.0
by DT on Jan 05, 2022

Great service department. We were pleased with the customer service. I feel comfortable taking my vehicle for service. I would recommend others to give them a try.

Customer service 5.0 Quality of repair 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Positive buying experience

5.0
by RPH & VLH on Aug 15, 2021

Drove 50 miles to Dempsey to purchase new Jeep. They had the exact vehicle we wanted and offered a fair price on trade in. Tom and TJ were pleasant to deal with and the whole process went smooth.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great experience. Market post COVID-19 in mid-2021 is a...

5.0
by 4THDURANGO on Jun 19, 2021

Great experience. Market post COVID-19 in mid-2021 is a sellers market, not a buyers! Found these guys via a Internet search for recommended dealers in Illinois. Drove 75 miles or so since they had good reviews and actually had a vehicle pretty close to what my wife wanted. Worked out 99% of the deal on the phone which made it worth the trip on an early Saturday morning. A quick back and forth once they checked out my trade and we were set. Team was great starting with Internet sales contact Michelle, then Sales Consultant John W, Sales Manager Kory B and Finance Manager, Leo P. Tom Dempsy the owner stepping in to get things done which was great, hands-on ownership! You can't ask for much more. Recommended for those near buy and even far....there was a actually a couple there from Omaha, NE - wow ! I thought i drover far....now just waiting for my wife to see it in the driveway.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Terrific team, fantastic facility

5.0
by Wes Davey on May 14, 2021

Tom and team (Cory and John) did an amazing job all around. We left the dealership with a great vehicle, great deal, and trusted partner for our vehicle needs.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Price not as advertised

1.0
by Mopar fan on May 08, 2021

Saw sale price on site and went in to test drive. Wanted the SUV and then the number game began. SUV came in $10K higher than advertised price. We were told that the price shown was if we met every rebate/offer being offered. We were told that we lost out on $4-5K because we had good credit. Someone with poor credit would get a better price! Words from salespersons mouth. It would take a mythical unicorn to qualify for each of the rebates offered to achieve the advertised sale price. This is false advertising so beware. We went to competitor and got the same vehicle with more options for less money. Buyer beware of Dempsey!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Recall services/ warranty work

5.0
by Tabitha Reifsteck on Feb 01, 2021

They are always so kind. They are great about explaining the work needed and the process.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

great customer service

5.0
by Karin on Jan 21, 2021

Very quick and friendly service. They brought me home and picked me up so I didn't have to wait at the dealer for the repairs. Great experience.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

quick, efficient oil change and tire rotation

5.0
by pete on Jan 15, 2021

went in for my oil change and tire rotation and as expected, it was relatively quick and done right. if you've never been to dempsey jeep, go there and you will be hooked.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Remote start

5.0
by Erika and Andy Salemi on Jan 06, 2021

We had a remote start installed in our Dodge van. Craig, in service was awesome. Great customer skills and made our visit so nice! The installer was very nice, as well. Finished before estimated time, so that was an added plus! We wanted to come here because we purchased it here. So glad we did!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Kendra

4.8
by Kendra Sasser on Jan 04, 2021

Thank you Craig in services Youre a kind phrases was awesome

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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