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Deery Brothers Chrysler Dodge Jeep Ram of Iowa City Iowa City, IA Reviews & Cars for Sale

651 Highway 1 Iowa City, IA 52245

(3.4 out of 5) 19 Reviews
204919201962113714

Deery Brothers Chrysler, Dodge, Jeep & Ram of Iowa City delivers the same terrific selection of vehicles you'd expect from a big-city dealership, without compromising the small-town values you'll appreciate; like superior service with a personal touch! Contact us today for your eDiscount!

Call (319) 471-4200
Hours of Operation
Monday8:30 am-8:00 pm
Tuesday8:30 am-8:00 pm
Wednesday8:30 am-8:00 pm
Thursday8:30 am-8:00 pm
Friday8:30 am-6:00 pm
Saturday8:30 am-6:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday7:00 am-2:00 pm
SundayCLOSED

Deery Brothers Chrysler Dodge Jeep Ram of Iowa City Inventory

Deery Brothers Chrysler Dodge Jeep Ram of Iowa City Reviews

Ratings and reviews of Deery Brothers Chrysler Dodge Jeep Ram of Iowa City are from Cars.com

Overall
3.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Bad mannered technicians
    by NoLove4Loyalty from Iowa City | February 27, 2020

    Never having work done here again our technician was far from professional or friendly. Waited on our car for hours meanwhile our technician was nowhere to be found. Engine hood up for hours sat in waiting room watching other customers coming and going. We are sitting....sitting...sitting... Meanwhile I checked with my mechanic friend who says it should have been a 20 minute job. We got billed for 2 hours of labor. No courtesy car wash, no courtesy fluids as advertised. Technician had a bad attitude. What an waste of our day!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Unfriendly experience
    by Paula and Steve from Iowa City | February 27, 2020

    I am sorry but the technician I had was very unprofessional. When I came in the female technician was friendly, But days later she left message on phone and was very rough, almost hostile even. The worst was when picking up my vehicle the technician Liz I think her name was was very short tempered and rude. As if It was a bother to fix my car. Someone should seriously sit her down and coach her on having a better attitude or move on because she is not representing the company right. My family has done business here for 6 years. we love coming her but if this is how we are going to be treated we will just take our business to Billions service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great Customer Service
    by Corrie from Iowa City, Iowa | January 12, 2020

    While I did not end up purchasing anything from this dealership, I did look into a car and take it for a test drive. The sales rep who helped was named Anthony and he was super polite and professional and made me and my parents feel at ease while we looked into the car. He was also great at following up with text and email to see his my decision process was going and he alerted me to price changes on the vehicle I looked at as well as keeping an eye out for other vehicles that were in my price range.

    Customer Service
    Quality of Repair
    Buying Process
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    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Loved it!
    by Bri C from Chicago, IL | September 12, 2019

    The whole process was great and streamlined for me, love my Jeep and would recommend these guys for any purchase! Whenever I need any maintenance done as well they’re on top of it and get me right in.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Pacifica problem
    by Bob from Iowa City, Iowa | September 10, 2019

    We purchased a 2019 Pacifica Hybrid from Deery Brothers Chrysler in Iowa City on June 12, 2019. It had 2893 miles on the odometer. We asked why it was traded in and were told that it wasn’t traded in. We assumed it was a program car or shuttle that had been owned by the dealership. The price was deeply discounted from the price of a new Pacifica Hybrid, so we decided to buy it. When we were signing the sale papers with the finance manager, the last one was the title, and it had a previous owner on it! We asked again about why it was traded. The finance manager called a sales manager, who called in the salesman who had taken it on trade (not the salesman we had dealt with.) He said it had been traded on a non-hybrid because the previous owner really wanted the Stow-and-Go seats and didn’t like the way it was so quiet when running on battery only. We decided to proceed with the purchase. About a week later, an alarm appeared in the display, “service hybrid system.” We made an appointment to have it checked. The Deery technician said that the alarm was related to the cooling system for the hybrid battery. They found no problems beyond low coolant level. They recommended that we return in a couple of weeks for a checkup. This was done on July 19, and no problems were found. In early August we traveled to North Carolina to visit friends. The alarm reappeared both days on the drive. We left the car with Fields Chrysler in Asheville for a couple of days. They consulted Chrysler and were told that the hybrid battery had been replaced at 1091 miles. They did a procedure that Chrysler recommended to fix the problem. Since then the alarm has not reappeared, although the “check engine” light was on for a while during a later trip. Upon returning home, I found out who the former owner was, and called him. He told me they traded the car when the battery failed, and not for the reasons we had been given. On August 9, I visited the dealership with the intent of speaking to the manager. I was told that he was out, and they didn’t know when he would be back. I spoke to a sales manager who heard me out, and, at my request gave me a copy of the paperwork from when the battery was replaced. Later that day, I wrote a letter to Mr. A. J. Perez, the manager of the dealership, telling him of our experience and expressing our displeasure that we had not been told the truth about the history of the car, and our concern about its reliability. It has been more than a month, and I have received no response. Any further mechanical work on this car will be done by an independent mechanic or another dealer. I will not return to Deery, and would never recommend them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    They lied to me
    by Steve from Wentzville, MO | February 13, 2019

    I purchased a used vehicle from this dealership on 1/29/19. It came with a temp tag that expired in 15 days. The salesman said they would mail me the title after they received my financing check and it cleared. Well they got the check and it cleared so they promised me last week that they would overnight me the title and my personal check that I wrote. Never received either. We contacted them and they assured us that they would overnight us another temp tag since they still haven't received the title from a different one of their dealerships. Have yet to receive that too. So I bought a $21,000 vehicle that I cannot legally drive (with no title, bill of sale, and an expired temp tag). No excuse for this type of service.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Great service
    by monte from Cedar Rapids | May 14, 2016

    I have just started to look for a new vehicle. My experience at Deery Brothers was wonderful. Jordan was very helpful and knowledgeable. I am looking forward to working with him when I am ready to buy.. I will definitely recommend this dealership to my friends and family.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Rude, doesn't return emails
    by Herk from Solon, IA | November 17, 2015

    The only way you get a response from this dealership (and it will be a snarky response at that) is if you leave a negative review of their business practices. I inquired about several vehicles and never received a response. When I criticized them for it in an online review, lo and behold an unprofessional sales rep named Jeff suddenly rediscovered the Internet and keyboard to refute the review with some nonsense about the vehicle being priced "above my budget". Well, Jeff--seeing as you never bothered to return a single one of my inquiries when I was in the market for a vehicle, I'm going to go ahead and say that you have absolutely no idea what you're talking about. Unless you have the power of telepathy, I fail to see how you could have any conceivable idea of whether the vehicle in question was "above my budget". However, JEFF, I don't think I'm going out on a limb when I say that quality, professional, and respectful customer service is well above YOUR pay grade. This is the kind of obnoxious, entitled behavior that Deery is famous for. I like Jeep, but I highly recommend that people interested in buying one go out of their way to avoid doing business with Deery Chrysler Jeep Dodge--I did new up buying one, but not from them. Even though it means a longer drive to find an out of town Chrysler/Jeep dealer for service, it has always been worth the peace of mind to deal with folks who have integrity.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    I would buy here again
    by spoiler2 from Tipton, Iowa | September 08, 2015

    Salesman was excellent, finance was excellent. Its hard to complain when you show up at 4:30 the car is little bit dirty and needs fuel. But they handled it all quite well. This was even on a Iowa Hawkeye football weekend! They have some very nice stuff on the lot, and the showroom too!. I loved looking over the selection of Trucks and especially the New Dodge Challengers! No High pressure gimmicks, just honest people making a living doing what they like to do!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    efficient staff, great service, clean facility
    by PamM from north liberty, ia | March 19, 2015

    I took the car in for an oil change. I like the no appointment service that they offer on Saturday mornings. The staff is friendly and efficient. They completed the service within a very reasonable amount of time - even tho they were quite busy. They give you a print out the inspection they did and also explained what is needed in the future. The prices are competitive and fair. The facility is clean and they have a nice lounge to use while you wait. I will definitely return for my next oil change.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
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