Auto.com

DCH Honda of Oxnard

1500 Ventura Blvd Oxnard, CA 93036

(4.5 out of 5) 99 Reviews
Uttm9ejympqi1pfeubwl

At DCH Honda, all transactions are transparent and fully disclosed. We'll honor any of our written trade-in price quotes for five days and buy your car regardless if you buy a car or not. Come visit!

Call (805) 351-3239
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-8:00 pm
Saturday9:00 am-8:00 pm
Sunday10:00 am-8:00 pm
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-5:00 pm
SundayCLOSED

DCH Honda of Oxnard Inventory

DCH Honda of Oxnard Reviews

Ratings and reviews of DCH Honda of Oxnard are from Cars.com

Overall
4.5 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Buyers beware!!!
    by Nereyda from Burbank, CA | June 02, 2018

    BUYERS BEWARE!!! Take your time and money elsewhere. I have never received such poor customer service. I was refer to Jesus Santiago (sales person) to come shop for a car here. I drove from Burbank to Oxnard to meet with him on Tuesday May 29th. There was a car I was highly interested on, unfortunately we couldn’t come to an agreement on a reasonable offer and left it at that. Yesterday and today I received a call back from their customer service to ask about my experience which I had no complain about until later today when I receive a text from Jesus Santiago if I was still interested in the car. Since we didn’t come to an agreement I said I was going to pass and thanked him for his time. I couldn’t believe what he wrote next. He had the audacity to say to not waste his time especially at the end of the month. I couldn’t believe it. I didn’t reply instead I called back their customer service to speak Betsy Perez to file a complain. Instead for at least showing some empathy I can hear in her tone of voice when it change that she was giggling and trying to avoid bursting. I then asked her if there was someone else I can speak with that can take care of this and she said she was the only one there that handle calls of complains. I asked her if I can get corporate’s number and she said I’ll have to look for it let me place you on hold, two seconds later she hangs up after placing me on hold. I though maybe it was an accident, so I called back and she answered the phone and hung it up. I know it was her since she had left me her direct line number. I end up calling their operator and asking for corporate number and I am been placed on hold and given the turn around. They keep trying to transfer me to sales manager which at this point I don’t want anything to do with them, after the sour taste Jesus and Betsy have left. Not only am I talking my business elsewhere but also to corporate. There’s no justification for this.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Honda CRV
    by Randee from Oak Park Ca | December 17, 2017

    This was the best buying experience. Michael was wonderful. Delivered what he promised and was fastest we ever brought in all our years of purchasing cars. O

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Service, Great Deal, Great Dealership
    by Robert Hall from Santa Clarita, Calif | September 11, 2017

    Monica Sanchez made the deal completely on line. The quality of the truck I bought top notch, and the quality of the service was the absolute best

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Estrella
    by Estrella Whaley from Ventura, CA | August 24, 2017

    Oxnard Honda employees were very helpful and took the time to answer my questions.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Not a good experience
    by Mike from Camarillo CA | April 07, 2017

    We went there a few times. We decided to stay with the same sales person because she seemed pretty caring and persistent with follow-up calls. The first time we were with her we wondered why we were kept waiting for so long. Another sales person said she was going through some personal challenges and then provided some information we asked for. The second time the same sales woman left us waiting again...not even getting the Costco quote we had asked up front for...after waiting for about 15 minutes we decided to walk away and not return.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (2.0 out of 5.0)
    Rude sales staff
    by JDMaf from Oxnard CA | March 27, 2017

    Sales people are not polite and give attitude when things don't go their way. I would not recommend this dealership to anyone unless you do not care about good customer service because you won't get that here.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Daniel is an excellent sales personnel
    by Jocelyn from Moorpark , Ca | January 02, 2017

    Best ever car buying experience I had with Daniel. I bought our Pilot at DCH after visiting several dealership in the neighboring area. This is our third Honda in our family. Daniel is very knowledgeable in the selling process, accommodating along with haggle free transaction. Will highly recommend Daniel for your next Honda experience .

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thank You
    by Lorraine M. Patch from Ventura, CA | December 28, 2016

    The service today was great. Everything went smooth and I feel very confident that my car was handled with care and the quality of customer service was superb. Thank you for a very good visit.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Satisfied customer
    by J.v from Oxnard ca | October 26, 2016

    Great customer service my car was ready in a timely matter. Will definitely recommend to others. Very happy customer.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Review of service
    by Mary from Ojai California | August 17, 2016

    So far I've been very pleased with their service. I've never had to wait very long and it's usually a shorter time than was predicted.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    1234...10
    Displaying 1 - 10 of 99 Reviews