Cupples Car Company

5.0

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–5:00pm
Saturday
10:00am–4:00pm
Sunday
Closed

Cars on the lot

39 cars available See all Cars

Dealership reviews

5.0
Rating and reviews of Cupples Car Company are from Cars.com and DealerRater.com

36 reviews

Superior Customer Service

5.0
by Raven Knight on Jan 05, 2022

Thank you so much for your attention to detail and timely efforts! It made this whole transaction/purchase easy and fast. I am extremely grateful to you for making this a pleasant buying experience, and for your integrity in the cars you sell. You went above and beyond in the extra key, and gas, delivery, and other things; that were very much appreciated. Finding a dealer who was willing to inspect his own vehicles at this time in history, has been problematic during the shopping process. Finding Cupples Car Company and seeing how they would stand behind their product was a refreshing change. Your customers do not lie, and for that I am thankful.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best experience ever

5.0
by Priscilla on Oct 07, 2021

I had the best experience ever. I ended up going to Cupples because my little 2007 Toyota Yaris with over 200,000 miles started showing it’s age. I loved the car and wanted to replace it with one with lower miles. I located one at Cupples and as others have stated, I trusted Ross right away after talking on the phone which made it worth the drive which was over an hour. My issue is that I don’t have a good credit rating because I usually use cash only. The last car I had financed was back in 93, but this time for various reasons I only had about half of the money. Ross was helpful from the start, more like a Social Worker than a used car salesman. At one point he thought that I might have to go with a newer car, 2012 or later. I went on the website and found an 2012 Audi that I fell in love with for 8,000 $’s, 2,000 more than the Yaris. I texted Ross about it and he said “No, you don’t want that car, it’s not reliable.” What used car salesman does that? Eventually he found a way to get me into the Yaris I was looking at, with only 94,000 miles. I absolutely love it, just like my old one but runs like It’s brand new. Better than my old one because I bought it with high miles to start with. This is the first review I have ever written, but after my great experience I felt it was the least I could do. Thanks again Ross

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best car buying experience I've had in a while. I saw...

5.0
by lmherzog330 on Jul 09, 2021

Best car buying experience I've had in a while. I saw the car online, the car in person was exactly what was advertised, we did everything through email until I went to pick the car up...I was in the store for maybe 5 minutes, Ross had all the paperwork completed and ready for me as promised. There's a reason this place has such a great reputation. I'll tell everyone looking for a used car to shop Cupples first!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Amazing service!

5.0
by Lexi B on Nov 20, 2020

I just bought a car and it was perfect. The service was very quick, and Ross respond to all of my emails and questions very quickly. It was very easy to buy my car and he was very helpful and nice though out the entire process. Definitely Recommend!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I just bought a car from here and it was amazing! Ross...

5.0
by lexi b on Nov 19, 2020

I just bought a car from here and it was amazing! Ross did an amazing job, was very helpful, and was able to get me the loan I needed. The costumer service was amazing and I had a great time buying a car from here. I got a great deal on the car I was looking at, and was very happy with my experience! I would definitely recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Unbelievably helpful

5.0
by Richard M on Oct 17, 2020

We were looking for a car for our niece and They went up and beyond and helping her get into this car very friendly easy to work with. Best experience I’ve ever had with buying a used car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Richard, thank you so much for taking the time to leave this positive review. We really appreciate it!

Simple, Calm, Honest

5.0
by Kassandra on Sep 16, 2020

I have bought two cars so far from cupples and the experience has been perfect both times. They work with you with your needs and your limits. They don't push you, they present their cars that meet your expectations and let you decide. They are honest with their vehicles. You show up and you don't need to comb through the cars to ensure they are quality. You just trust them and their work. Thanks for another great experience. I am certain when its time to buy another car I will first look at cupples before looking else where, it truly is just a calm peaceful easy going experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Loyal dealership!

5.0
by Sarah Foote on Jul 10, 2020

We purchased my Daughters first car from Ross and had the best experience! He was kind, accompanying, and went out of his way to help us in every way he could! He didn’t have the exact car we were looking for, but knew he was soon getting one he thought we would be interested in, so once the car came in, he sent us videos about it and gave us all the details of the car. We drove almost two hours to test drive it and were very impressed with how clean it was- it looked brand new! He takes great pride in his business and it shows. He is also extremely knowledgeable when it comes to any car. The purchasing process was very easy and we walked away feeling very happy we chose Cupples. After purchasing the car, we found that it needed a small repair and Ross was so accommodating, made us an appointment, had it fixed and also paid for the repair. He is a man who stands by his word and wants his customers to be happy. We will definitely return to Ross in the future, even if it is so far away- it is worth knowing we are in good hands. Thank you Ross!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

We purchased my Daughters first car from Ross and had the...

5.0
by Sfoote17 on Jul 10, 2020

We purchased my Daughters first car from Ross and had the best experience! He was kind, accompanying, and went out of his way to help us in every way he could! He didn’t have the exact car we were looking for, but knew he was soon getting one he thought we would be interested in, so once the car came in, he sent us videos about it and gave us all the details of the car. We drove almost two hours to test drive it and were very impressed with how clean it was- it looked brand new! He takes great pride in his business and it shows. He is also extremely knowledgeable when it comes to any car. The purchasing process was very easy and we walked away feeling very happy we chose Cupples. After purchasing the car, we found that it needed a small repair and Ross was so accommodating, made us an appointment, had it fixed and also paid for the repair. He is a man who stands by his word and wants his customers to be happy. We will definitely return to Ross in the future, even if it is so far away- it is worth knowing we are in good hands. Thank you Ross!

Overall experience 5.0 Does recommend this dealer.

So much easier ...

5.0
by Summer Fun on Jun 04, 2019

Such an easy and comfortable, confident experience buying my new to me car here. I was extremely frustrated and disappointed with another local dealer - but Ross made a world of difference. He took the time to answer ALL of my questions and helped me reach the best fit in a vehicle. Honest, confident and comfortable to work with!!! Cannot say enough what a great experience this was !!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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