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Cross Chrysler Jeep Fiat

1501 Gardiner Ln Louisville, KY 40218

(4.7 out of 5) 92 Reviews
82434

75TH YEAR SERVING KENTUCKIANA. OVER 150 NEW AND 100 PRE-OWNED VEHICLES TO CHOOSE FROM. COME SEE WHY OUR CUSTOMERS LOVE DOING BUSINESS HERE!

Call (888) 839-6040
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-6:00 pm
Tuesday7:00 am-6:00 pm
Wednesday7:00 am-6:00 pm
Thursday7:00 am-6:00 pm
Friday7:00 am-6:00 pm
Saturday8:00 am-12:00 pm
SundayCLOSED

Cross Chrysler Jeep Fiat Inventory

Cross Chrysler Jeep Fiat Reviews

Ratings and reviews of Cross Chrysler Jeep Fiat are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Great customer service
    by jeepfan4life from louisville | July 31, 2020

    Recent bought a jeep from BJ and Cross Jeep! By far the best car buying experience I've had in years! they really take pride in their service to the customer and make it a fun transaction! Will definitely return

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Satisfied Customer
    by BJ from Louisiville | June 15, 2020

    BJ was my sales rep and he was great...From our initial phone conversation to meeting him at the dealership and working through my purchase he was straight-forward, professional and would work with him again for sure!!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent service and great experience.
    by Mark from Fisherville, KY | June 02, 2020

    Matthew Beard was as professional a salesman as we have ever met. He went out of his way to make this gift a special moment.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buyer
    by Tammy Humphrey from LOUISVILLE, ky | June 02, 2020

    Chris gabehart was great. We really like working with him. He has been honest and up front with us and we trust him with our car buying needs.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Farmer
    by Farmer from Simpsonville, ky | April 26, 2020

    As usual Tyler took care of my wrangler on time. Cost was exactly what he said it would be. First time I bought another car based solely on their service department.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Never Missed a Step
    by CGee from Radcliff, KY | April 03, 2020

    Due to the health crisis, businesses are forced to conduct business online. The staff at Cross Chrysler made the entire process of buying seamless. Jon Cross, Chris Madison and Chris Gabehart were outstanding! It says a lot about the company when they can make a major adjustment of no face to face and transition to online business. Great Job!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    .....
    by K Clark from Louisville, KY | March 06, 2020

    They went above and beyond for me. I was unhappy with my first purchase, but they were there for me as I went through the process of trying to find what I like. If you buy a car ask for Chase.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Used car buying experience
    by Dave Mac from Atlanta, Ga. | March 05, 2020

    I bought a used Porsche 911 at Cross Jeep, David Figg made this out of town (I'm from Atlanta) purchase a great experience!! Thank you

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Time to trade
    by Another Grand Cherokee from Louisville, KY | February 29, 2020

    Working with Matthew Beard we had a great experience. Almost all our communication and trade was settled through, email, text or phone. We hit the price we wanted and found the Jeep my wife was looking for. Only took about 30 minutes at the dealership once we were ready to trade. Excellent communication and experience.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Fantastic Experience!
    by Lael and Tami Allen from Louisville, KY | February 13, 2020

    We worked with Matthew Beard. He was very knowledgeable, especially when we were not sure what we were looking for exactly in a Jeep. He produced several he thought we would be interested in, and showed us every one we wanted to look at as well. He recommended we test drive each version we looked at to get a feel for how each vehicle handled and felt while driving and he helped us find the best Jeep product in exactly all the parameters we were looking for. He stayed late to ensure our buying process was completed properly and quickly. The finance department was terrific and easy to work with as well. Matthew even saw that we went the wrong direction upon driving off the lot and followed us out to point us where to go! We have already recommended Cross and Matthew to others.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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