Auto.com

Cronin Ford / Kia | Page 54

10700 New Haven Rd Harrison, OH 45030

(4.8 out of 5) 545 Reviews
Fe14bce8577a0979ea61db79f4d5b529

Call (513) 715-9109
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
Sunday11:00 am-4:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Cronin Ford / Kia Inventory

Cronin Ford / Kia Reviews

Ratings and reviews of Cronin Ford / Kia are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Outstanding Buying Experience and Customer Service
    by Roomba79 from Cincinnati, Ohio | July 16, 2014

    I came to Cronin to purchase a new Kia. Mark was amazing, attentive, and took excellent care of me. I cannot say more positive things about my buying experience. I was a little bit scared because of horror stories about other dealerships, but Cronin and Mark in particular made me feel at ease. Thank you!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    best experience ever
    by glennstvns from harrison ohio | July 01, 2014

    this is probably one of the best experiences had at a dealership my salesman matt very helpful knowledgeable ....he did not try to pressure me into anything definitely recommend him to anyone looking for a good experience at a dealership the staff is friendly and helpful I would definitely recommend this dealership

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Easy going experience
    by Dick Brewer from Harrison | July 01, 2014

    It has been a very long time since I have purchased a new car. I worked with a young man named Zack Young who had all the answers to my questions. He made the car buying process very easy and I will be sending my friends and family to him. If you are in need of a car, go see him!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thank You Cronin Ford
    by Simple Jay from Cleves Ohio | June 29, 2014

    I searched several dealerships and found the Escape I really wanted at Cronin Ford. I stopped by and spoke with Julie. From there it was simple. She got me the price I wanted and gave me free lifetime oil changes! They had me on the road within an hour! I highly recommend Cronin and will be back for my next purchase (hopefully not for a few years though). Thanks to everyone who made my purchase so quick and easy!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Worst truck buying experience ever
    by emilygraydon from Cincinnati, OH | June 10, 2014

    This was truly the worst buying experience we have ever had. They do shady business, tricking you into buying all sorts of things you don't need or want, and then your total is 11k over what you started with. They also agree to a price and then change it on the final bill, hoping you won't see it. They had so many people talking at us for so many hours we didn't know what was up or down at then end which is what they want so you won't pick up what they are doing. It worked out in the end, after having to drive back the next day to renegotiate the deal and we love our truck, BUT I would never recommend this place to anyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    awesome car buying experience. would recommend!
    by Happy ford focus owner from Cincinnati, Ohio | May 01, 2014

    I came in looking for a great deal on a new Ford Focus. I worked with Tony Villani who was very friendly and knowledgeable. He helped guide me through the process and really made a car buying experience very easy. The rest of the staff was friendly as well and made me feel at ease. Was the best car buying experience I've ever had!!! Would definitely recommend to anyone looking for a new or used car. Would have all my friends and family come see Tony!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    outstanding could not ask for more
    by bthomas from lawrencburg indiana | April 30, 2014

    absolutely wonderful my experience will last a lifetime never thought I would get treated as good as I did when purchasing a car my salesman matt was probably one of the most happiest salesman I have ever seen always had a smile on his face and did not leave one question unanswered that I had if he did not know the answer he make sure he found I will highly recommend this dealership hands down

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Over priced used cars
    by 2003hdxl from cinci ohio | April 17, 2013

    They ask way over book values on there used cars. know other people that have have went to this dealer and bought from another dealer because of ther low trade in offers and high used car prices. buyer beware....

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Annoying Staff
    by bwelch88 from Prestonsburg, KY | April 08, 2013

    I contacted this dealer about a Ford Taurus (after business hours one evening) through the form on the vehicle listing page and was assured by an automated email that I'd be contacted within 24 hours. I was suspicious of the posting to begin with, because it seemed to have contradicting information, so I requested clarification. Shortly after the start of business hours the following day, the posting disappeared but I was never contacted. Three days later, a salesman from this dealer finally emailed me, spamming me six times within a span of about 20 minutes, apologizing for the flood of email but explaining that his manager wanted 'closure'. I was lit up with emails from this individual, and not a one of the emails I received from him had anything to do with the vehicle I was interested in, nor did it answer any of the questions I asked. The final email I received asked me about my "KIA search". I explained to this individual in a very direct and to the point email reply that I was not interested in buying a KIA, he had not answered any of my questions, the car I was interested in was gone, and if he'd contacted me in a timely, professional manner, I may have been willing to drive the 3 1/2 hours to his lot from my home to do business with him, but I certainly would not now. I requested that he not contact me again, a request he ignored. I was contacted again a few days later, again asking about my KIA search. I explained to him once again that I would NEVER consider buying a KIA, and again asked not to be contacted again. So far, I have not heard back.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    New Optima
    by jakeban from harrison oh | May 31, 2012

    The first time we went to Cronin Ford we were met by ED Monhollen We didnt know they were about to close but Ed said they would stay open if we wanted to look around. We ended up driving 3 different new cars. Ed and Jason were very patient We did not purchase that night but went back on monday and bought a brand new optima. They made sure we were given the best deal possible. I would recommend Cronin and Ed and Jason for their next vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • Displaying 531 - 540 of 545 Reviews