Auto.com

Cronin Ford / Kia

10700 New Haven Rd Harrison, OH 45030

(4.8 out of 5) 545 Reviews
Fe14bce8577a0979ea61db79f4d5b529

Call (513) 715-9109
Hours of Operation
Monday9:00 am-8:00 pm
Tuesday9:00 am-8:00 pm
Wednesday9:00 am-8:00 pm
Thursday9:00 am-8:00 pm
Friday9:00 am-6:00 pm
Saturday9:00 am-6:00 pm
Sunday11:00 am-4:00 pm
Monday7:30 am-6:00 pm
Tuesday7:30 am-6:00 pm
Wednesday7:30 am-6:00 pm
Thursday7:30 am-6:00 pm
Friday7:30 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Cronin Ford / Kia Inventory

Cronin Ford / Kia Reviews

Ratings and reviews of Cronin Ford / Kia are from Cars.com

Overall
4.8 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Follow Through and Follow Ups are 5 star
    by Hollywd from Dayton, Ohio | May 10, 2021

    "Call us if you ever need anything." Yeah right... Right? I wanted to wait to write a review until I've had my car a few months, because its usually great right at first. I am a first time Kia owner and Mike Monroe made my experience stress free and seamless. He was so wonderful to talk to and I didn't feel like anyone was dishonest (which sometimes I feel with car sales). He also ensured I had all the information I needed, thoroughly showed me around my vehicle and told me to call anytime I needed anything. Well they all say that except this time I actually could. I have texted and called Mike probably 6 times in 5 months if I've had a question about an app on my car, or not remembering something he showed me. I even texted him at 11:30pm one night because I was locked out of my car out of town and wondered if there was a way I could get in. He not only always texted me back very timely, but he also emailed me YouTube videos or instructions to walk me through my questions. I truly feel like I can text him anytime and not feel like I am a bother. Seems to be just the kind of guy he is. The rest of the team made the process nice too, through the paperwork and getting my vehicle. I have recommended this place already at least 6 times and would do it again.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great dealership and people
    by Kevin W from Osgood IN | May 06, 2021

    3rd car I’ve bought from this dealership. Every time we have any issues or concerns, they have always done the best. Friendly out going group of people

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Product specialist
    by C.O. Cincy from Cinti.,Oh | May 03, 2021

    Very “customer friendly” dealership. Answered all questions, making the buying process easier. Alexandria McDaniel was r salesperson, very helpful and accommodating, and patient, did an excellent job. Need to recognize Tyler and Rich who were also part of the team, thanks guys!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great deal
    by Crouchab from Hamilton ohio | May 01, 2021

    Anna and Geoff were very helpful in my process of buying a new car. They weren’t to pushy and just gave me the facts. I couldn’t find a better deal anywhere and I did my homework.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great first Kia purchase!
    by Hannah B from Cincinnati, Ohio | April 29, 2021

    This was my first Kia purchase and Mike Monroe went above and beyond to help in the process! All of the employees I met with were more than helpful making it an amazing experience purchasing a new car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Our experience at Cronin Ford was great!
    by Thomas Elett from Fort Wayne, Indiana | April 20, 2021

    We recently purchased a 2019 Mustang GT at Cronin Ford. I found the car on line and called the dealer and talked to Anna Schultes. She answered all our questions and then immediately sent to us a walk around video to give us a better closeup view of the features and condition of the vehicle. Anna's friendly and open demeanor made her very pleasant to talk to while discussing the condition and features of the car. We live three and a half hours from Cronin Ford and without Anna's attention to detail and ability to give us a thorough overview of the vehicle we may not have traveled so far to look at a single vehicle. After talking with Anna and viewing the detailed video she sent us, we felt confident the car, and it's condition was indeed everything stated in their ad. When we arrived Anna greeted us and we found the car to be everything described to us. Anna's help and attention gave us the confidence to make the trip and finally the sale. Our experience there was very, very pleasant.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Happy CUSTOMER
    by Fred W. from Lawrenceburg In. | April 17, 2021

    I looked at Ford trucks for several years at several dealerships. During this time one sales representative would walk out and chat and answer questions.. He knew that I was in no hurry to purchase a vehicle, but he still came out rain or shine to chat and and answer questions! No sales pressure, just product education. If he doesn’t know the answer to a question he will look it up and call you back. (NO BULl...)When I finally pulled the trigger I called Joe ( Grandpa ) Stephens with Cronin Ford... I highly recommend you call Joe for a no pressure experience! The whole sales force was knowledgeable and friendly. Joe is definitely the Patriarch of the family..

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2021 F150
    by Jeff F from Mason, Ohio | April 16, 2021

    Cronin Ford handled the sale of my new 2021 F150 with the utmost professionalism, they were very easy to deal with and had an excellent inventory to pick from . Joe Stephens had a good knowledge of the Ford product and made my choice of truck a easy one. I would recommend this dealership to friends and family.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent
    by Sally from Rosedale,In | April 08, 2021

    Had an awesome experience buying from this dealership!! Every one was willing to go above and beyond to help us out. Highly recommend this dealership.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    F-150
    by Tony Huy from Colerain Township, OH | April 08, 2021

    Started with a chat getting towing information from Tony Henegar. He was very responsive to all our questions. We went in for a test drive and drove home with a new F150. Tony took good care of us going over all the features before we left. He even helped us get the Ford Pass app loaded and configured. I don't remember the names of everyone we spoke to that night but everyone was very pleasant. There was never any sales pressure. This was our third visit to Cronin Ford in our search for a new truck and it was very nice to be met by someone at the front door every time we arrived.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • PreviousNext
    1234...55
    Displaying 1 - 10 of 545 Reviews