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Criswell Chevrolet of Thurmont

111 Frederick Rd Thurmont, MD 21788

(4.3 out of 5) 25 Reviews

The Used Vehicle Sale Price is plus sales tax, tag fees and a $300 processing charge. All prices, specifications, and availability are subject to change without notice. Please contact Criswell for the most current information. Every Criswell Used Vehicle comes with a free CARFAX vehicle history report.

Call (888) 237-9491
Hours of Operation
Monday9:00 am-9:00 pm
Tuesday9:00 am-9:00 pm
Wednesday9:00 am-9:00 pm
Thursday9:00 am-9:00 pm
Friday9:00 am-7:30 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday7:00 am-7:30 pm
Tuesday7:00 am-7:30 pm
Wednesday7:00 am-7:30 pm
Thursday7:00 am-7:30 pm
Friday7:00 am-7:30 pm
Saturday7:00 am-6:00 pm
SundayCLOSED

Criswell Chevrolet of Thurmont Inventory

Criswell Chevrolet of Thurmont Reviews

Ratings and reviews of Criswell Chevrolet of Thurmont are from Cars.com

Overall
4.3 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Criswell Chevrolet Thurmont Service
    by Mr Shane H Dennison from Martinsburg, WV | January 05, 2021

    Excellent service. Friendly cost competitive . Always on time. Honest

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (3.0 out of 5.0)
    Review
    by Kate Moughan from Hagerstown | June 25, 2020

    I had appointment at a specific time which I thought was for 30 minutes with the representative, when I arrived 9 minutes late, he was unavailable because he didn't wait, and was helping a walk-in potential customer; so I was shifted to another person. That was poor customer service on his part. The representative we ended up with was pleasant, professional and may lack in product knowledge (we had asked about air bags) they made up for with personality and follow through.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Always satisfied
    by Mr Michael Bordelon from Thomasville, PA | April 29, 2020

    Great dealership with great people. They've all got a positive attitude and will help you with everything you need.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying a truck at Criswell!
    by David Mack from Thurmont, MD | December 24, 2019

    I was buying a new truck for my wife and the process could not have been easier. Thank you Criswell,Thurmont.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Super honest Salesperson
    by Dan from Greencastle, Pa | August 14, 2019

    Mike Chuckerel is probably going to be my salesperson for the rest of my life ..I have never had a sales experience where there was no pressure and he answered every question with the utmost honesty and integrity, When my purchase had an issue Mike went above and beyond to make it right and insure I remained happy with my experience

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    keith.delauter@gmail.com
    by Keith Delauter from Thurmont, Maryland | July 23, 2019

    NO ISSUES, EVERYTHING WENT GREAT. WOULD RECOMMEND CRISWELL

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Criswell Chevrolet, Thurmont
    by WILLIAM CLEM from Derwood, MD | June 28, 2019

    John Spicer was great to deal with - knowledgeable and patient.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    2019 Silverado trail boss
    by WILLIAM WOERNER from Hagerstown, MD | June 26, 2019

    Purchased a new Silverado . Salesman had to locate it for me. Took a week or so but he kept in contact with me. Very happy overall

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Cruize
    by Kersti Moore from Thurmont, MD | May 06, 2019

    Had to wait over one week without my car. Recall part was on back order. Never offered any compensation with a rental car.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (3.0 out of 5.0)
    Good,bad and ??
    by William Hill from Hanover,Pa | April 06, 2019

    I asked for a specific repair?twice!! They failed both times!!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
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    Displaying 1 - 10 of 25 Reviews