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Crain Hyundai of Fort Smith

3600 Zero St Fort Smith, AR 72908

(4.4 out of 5) 42 Reviews
5365025

Crain Hyundai of Fort Smith offers the lowest available price every day to our customers in Northwest Arkansas. We offer Ford Incentives and Rebates that rival our competition. We are the home of the 100 YEAR/100,000 Mile Warranty on every New and Used Vehicle we sell. 100 Hour Love It or Leave It exchange policy. 100% Low Price Guarantee. Simply Stated: Our Prices Won't Be Beat!

Call (479) 231-3453
Hours of Operation
Monday10:00 am-6:00 pm
Tuesday10:00 am-6:00 pm
Wednesday10:00 am-6:00 pm
Thursday10:00 am-6:00 pm
Friday10:00 am-6:00 pm
Saturday10:00 am-3:00 pm
SundayCLOSED
Monday8:00 am-6:00 pm
Tuesday8:00 am-6:00 pm
Wednesday8:00 am-6:00 pm
Thursday8:00 am-6:00 pm
Friday8:00 am-6:00 pm
Saturday8:00 am-3:00 pm
SundayCLOSED

Crain Hyundai of Fort Smith Inventory

Crain Hyundai of Fort Smith Reviews

Ratings and reviews of Crain Hyundai of Fort Smith are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (1.0 out of 5.0)
    Crooks
    by Eye witness from Fort smith | March 17, 2020

    This establishment only wants every dollar they can weasel out of you. Will do all they can to use employees, customers to benefit them (management)

    Customer Service
    Quality of Repair
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    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Don't go anywhere else
    by John from Pea Ridge | September 06, 2019

    Best dealership I have ever worked with. They have it all; inventory, service, customer service and satisfaction after the sale. Joe Pulliam makes this dealership, without him it would all fall a part.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Best place to buy!!!
    by Dennie Blackburn from Pea Ridge | September 06, 2019

    We moved out of the area and we still come back here to buy our cars. We haven't found another dealership that treats us like family. From the moment you walk in you feel welcomed. This goes for the service department too. Joe Pulliam is the best! Timmie Minks(finance guy) was a pleasure to work with. Josh(sales guy) was very knowledgeable and went above and beyond. I will always buy from Crain Hyundai, because satisfaction after the sale is just as important and Joe Pulliam has never let us down.If you are new to the area or even if you live in NWA like us take the trip I promise you won't be disappointed.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    FT Smith Crain employees...Simply the best
    by Kathy E Rayburn from Ft Smith, At 72908 | August 23, 2019

    I’ve got just 3 words to say about the service provided by the employees @ Ft Smith Crain Hyundai ...Simply the Best! Love them so much!

    Customer Service
    Quality of Repair
    Buying Process
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    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Looking 4 a new ride
    by Wilbur from Fort smith ar | July 30, 2019

    Very happy with my experience Justin hall helped me and guided me thru the process and got the car I wanted. happy to have come to this dealership

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Finance and Sales manager
    by Just an honest guy trying to buy his daughter a car. from Sallisaw, oklahoma | July 29, 2019

    Hey car buyers. Went to close loan. Finance Manager added an extra thousand in the paperwork. Sales manager backed him. Both Blamed salesman. NO DEAL

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Terrible experience
    by Bill Hixson from Springdale, Arkansas | July 08, 2019

    I purchased a used 2017 Elantra and could not have had a worse experience. If you’re considering purchasing a vehicle from this dealership, DON’T. They do not provide the “phenomenal customer service” they rave about on their website, and do not stand behind their vehicles when they have mechanical issues four days after a sale. When braking on the interstate four days later, the car violently shook. I tested this out a few more times and it was clearly a safety problem. I contacted the salesman who would not give me a straight answer on getting the car into a service department until almost a week later. They refused to look at the vehicle without charging a $120 diagnostic fee and refused to fix the problem. Their reasoning? Because their mechanics didn’t make any notes about the shaking during their inspection. But that’s the point – their mechanics missed it and they refused to fix the problem. I had to take it to the Bentonville Crain dealer, who helpfully let me know it was actually a warranty repair and the inspection should have caught it if they would have driven it on the interstate. They fixed the warped brake rotors and were very apologetic. Not only did Crain Ft. Smith refuse to fix a mechanical problem with the vehicle only four days after the purchase, they didn’t even inform me it would be a warranty repair. Never buy a vehicle from this dealership unless you want to be jerked around.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Job, Excellent Dealer!!
    by Jeff Beau from Fort Smiith Ar | April 27, 2019

    Wow, this was my first time inside Crain Hyundai in Fort Smith Arkansas! Our salesman Zachary was very very personable, and Joe Pulliam the general manager was very cordial and accommodating! We found great value in our new used car! My mother is very pleased! We will be back!! Jeff

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Lifelong Customer
    by #1 Grandma from Fort smith, AR | April 10, 2019

    I have bought multiple vehicles from Joe and have had a wonderful experience every time. Definitely high quality service and sales to go along with a great product in Hyundai. Will buy from here till I die.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Car still not working
    by Dana Mitchell from Greenwood Arkansas | January 22, 2018

    My husband has sent me a couple times because the temperature gage in our new 2017 Elantra is not working correctly. I feel bad he wanted to go to Chevy dealership and I talked him into getting a Hydunda. Is it because I'm a woman and they think I don't know what the car is doing? I drive it every day. It's pretty sad that I have no heat, am told to call when it happens again. I start it at 6:30 in the morning and by 7 there's still no heat, by that time the car should be heated. At other times it works fine. Since there's no recall on it, they don't think there's a problem. Now I'm thinking he was right. We should of gone with a Chevy. Maybe we should trade this car off for a Chevy where we can get the car fixed when there's a problem with it.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
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