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Cox Mazda

3101 Cortez Rd W Bradenton, FL 34207

(4.4 out of 5) 81 Reviews
12077

A Family Tradition Since 1926...Huge Selection and Awesome Service. Advertised prices do not include dealer fee, tax, tag, and title. The efficiencies of e-commerce permit us to offer e-commerce consumers pricing benefits. Therefore, the prices disclosed on this site are available only to consumers who initiate their transactions via e-mail or this site's contact mechanism.

Call (941) 357-1905
Hours of Operation
Monday8:00 am-8:00 pm
Tuesday8:00 am-8:00 pm
Wednesday8:00 am-8:00 pm
Thursday8:00 am-8:00 pm
Friday8:00 am-8:00 pm
Saturday9:00 am-6:00 pm
Sunday11:00 am-5:00 pm
Monday7:00 am-5:30 pm
Tuesday7:00 am-5:30 pm
Wednesday7:00 am-5:30 pm
Thursday7:00 am-5:30 pm
Friday7:00 am-5:30 pm
Saturday7:00 am-2:00 pm
SundayCLOSED

Cox Mazda Inventory

Cox Mazda Reviews

Ratings and reviews of Cox Mazda are from Cars.com

Overall
4.4 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Stephany Delgado is the best salesperson!
    by Brian from Naples, Florida | March 05, 2021

    I found a car on Cox Mazda website that I wanted to purchase. Stephany responded quickly to my email and gave me all the information I needed. I live in Naples so I rented a car to drive to dealership. Stephany took care of returning the rental for me and even paid for it ! She was super nice and I felt more like I made a new friend instead of the normal painful car buying process. She went out of her way to make it easy, even giving me a map of local places to see on my drive home so I could really enjoy my convertible. After the sale when I have had questions about the warranty or anything she is always there for me. I told her manager she deserves a bonus!

    Customer Service
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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Full Disclosure - Not
    by Stuart S. from Bradenton, FL | January 22, 2021

    DO NOT DO BUSINESS WITH THIS ORGANIZATION! If I could I would give them -5 Stars, yes that's a MINUS! For the record I have purchased two Mazdas from Cox Mazda in the past 16 months. First a 2019 CX-5 in the Summer of 2019. I was so impressed with the product, that I shopped for a CX-9 Grand Touring this past month. I found one on their Website, made an appointment. Upon arrival at the dealership they couldn't find the vehicle. stating they sold it that morning. I was offered nothing else, not even a test drive which my wife had requested. We left. The next day I followed up with Cox, since the vehicle was still on the website. Returned to Cox Mazda, looked at the car, and attempted to negotiate a price. All this was at the Cox Mazda dealership. A week later I returned to try again. On this visit I was told the car was at Cox Chevrolet. Huh!!! We came to terms on a trade and price .When I took delivery, it entailed a walk to the main entrance, told my car was out there, and handed one (1) FOB. When I questioned only one FOB?, I got an empty and demeaning response(s)!!!! I was then told I could purchase one from Mazda Parts $350 - $400. Nowhere on this car's website listing or during negotiations was it noted that it came with only one FOB!!!! I have purchased many new and pre-owned cars, always with full disclosure. Not at Cox Mazda. As for a member (per Website) of the Cox Family being embedded in the Organization, good luck speaking to one. There is a major "firewall" protecting them from their customers. On many counts this group plays a big time "shell game". Hang on to your wallet when shopping with them. In the future I will not purchase a vehicle from any Cox dealership. In addition, I now question my conviction in the Mazda product. On one positive note, Mazda Service has been awesome. Service and Parts Consultants Jason and Trevor - they're the Best, professional, knowledgable, honest, and customer service.

    Customer Service
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    Shopped for a new car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Excellent Support from Mark Brown (Internet Sales)
    by Marian S from Tampa FL | November 24, 2020

    We needed a reliable used car for an elderly family member. Mark was extremely supportive throughout the entire process and quickly addressed all of our specific concerns. I believe we received the vehicle for a fair price, and my family member was extremely pleased with the purchase. I would not hesitate to recommend Mark to anyone I know who is searching for a new or used vehicle.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Prepped in a hurry
    by Stephanie Delgato from Bradenton, FL | October 02, 2020

    After driving our new CX5 for a bit over a month I figured it was time to check the air pressure on the tires. Surprised to say the least! Tires are supposed to have 35# of air. Ours ..........52#. The vehicle was prepped while we sat there and was done quickly. I should have gone home right away and checked them. But the tires today were cold today. The CX was last out at 11:00 pm and when I checked today. @ 2 pm they were 53#. Sorry no excuse why tires had come over inflated!

    Customer Service
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Got exactly what I wanted. Highly recommend!
    by Brandon Wardell from Sarasota, FL | June 10, 2020

    I recently went into Cox and spoke with a very nice salesperson named Jesse. He let me drive the car I wanted no problem even though I told him I'd never driven a Mazda and wasn't buying today up front. Afterward, he simply asked if I liked it. I said I needed to drive a few more and would be in touch. I didn't get the 500 calls traditionally made by dealerships after you come by. I hate that. I shopped for a few days and almost bought another car, but this place and car stayed on my mind as I had a new standard of how I wanted to be treated. I brought my family to check it out and we still didn't get hassled as I simply got some possible numbers, shared my budget and talked about the car. We drove it, loved it and said we had to sleep on it. He was totally cool about that. The next morning, I did get a call and we scheduled a time to try and hash out a deal. When we came back, I only had an hour and a half to make it happen. I told them the bottom line of exactly what I had to have for the deal to work. They went away and got me exactly what I wanted. We signed the deal and I was about 3 minutes late for my call. Jesse, Trevor and Dan were awesome. I didn't get some BS negotiation process and was treated like I asked to be treated. Interestingly enough, I bought it last night and it's NOT ON THEIR SITE ANYMORE. I read some other things on here about that past that weren't good, but my terrible experiences happened at other dealerships. See my scathing review of Venice Honda for my bait and switch story. Several days later, I checked their site and the CAR WAS STILL ON IT. Don't tell a webmaster that it's hard to make updates either. Apparently Mazda uses a different internet.

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    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Quite Impressive
    by LAURA KING from PARRISH | July 03, 2019

    Thankfully, no aggressive sales approach here. I had contact with most departments and everyone was helpful from the beginning, middle, end and particularly after the sale.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great experience
    by Rebecca from Bradenton, FL | May 02, 2019

    From sales to service and parts, all of the employees were helpful, informative, and happy to assist me. I had a great experience at Cox Mazda.

    Customer Service
    Quality of Repair
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    Shopped for a new car
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience!
    by Eric from Bradenton, Fl | May 02, 2019

    Great Dealership, had a great experience with Jesse and Frank. They were easy to work with through the entire process. Thank you to the entire team!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Bait and switch scam!
    by Michelle C from Sarasota, FL | April 18, 2019

    So I’ve been looking to buy a CX-5 Touring and today we went to dealerships looking to make a deal. Cox Mazda had multiple listings for the car I am looking at priced $24,850 which is a great deal. There was a stock number and VIN number listed as well. *INCLUDING ON THEIR OWN WEBSITE AT COX MAZDA* (as well as Autotrader, Cars.com, etc) After driving all the way to Bradenton, we get to Cox. The guy, Jesse, right off the bat seemed shady. He was trying to ask what other colors etc I wanted instead of the car I came in for. I told him I’m looking for this specific car and won’t discuss anything until we’ve met on the bottom line price out the door for the car. Multiple times Jesse kept leaving stating that he had to look for the car as he didn’t think it was there yet. (I have seen it listed for about 5 days now). We sat and waited through the games. After three times he came back and said it hasn’t come off the truck yet. I asked him when it would be there as that was the car, trim and color I was looking for at a price point that I liked. He said “let me check” and left for about ten minutes. While we waited I sent my mom the VIN and told her to look for the car on the lot and Dad and I waited for Jesses return. Low and behold while Jesse was “looking” my mom found the car on the lot. A few minutes later he comes back now with his manager. The manager states it’s mispriced online (again even though it’s on multiple car buying websites). I say to the manager “well that’s interesting because Jesse said it wasn’t here yet but the VIN was listed and my mom went out and found it on your lot.. but now you’re saying that it’s a misprice?” They couldn’t explain themselves. When we shared that we would be reporting them for false advertising the manager replied “good luck trying”. Classic bait and switch. I’m glad I wasted my time, gas and mileage to go there. Be careful where you shop from and do your research.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
  • (1.0 out of 5.0)
    Very disappointed
    by Pissed off now former customer from Bradenton, FL | May 23, 2018

    I’m very disappointed with Cox Mazda. I got my car serviced there spending $400+. The day after picking up my car, my car began making a weird noise which wasn’t there before. I called and they told me to bring the car in and they would see if it was something they messed with while servicing. So I did. They then told me the issue wasn’t there fault and made me pay a $60 diagnosis fee??? When they are the ones that suggested bringing my car in!!! Will not go there again. Or suggest to anyone I know.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did Not purchase a vehicle.
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