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Courtesy Chevrolet | Page 4

1233 E Camelback Rd Phoenix, AZ 85014

(4.7 out of 5) 740 Reviews
23658

Although we have always offered home delivery of vehicle purchase, we have substantially increased our trained staff to accommodate your request with a /Courtesy Chevrolet White Glove Delivery/ experience.We can bring the vehicle and the paperwork to you if you do not wish to come into our clean facility. We are happy to provide virtual vehicle walk-around via Facetime or Skype at your convenience

Call (602) 457-6276
Hours of Operation
Monday8:00 am-9:00 pm
Tuesday8:00 am-9:00 pm
Wednesday8:00 am-9:00 pm
Thursday8:00 am-9:00 pm
Friday8:00 am-9:00 pm
Saturday8:00 am-8:00 pm
Sunday10:00 am-6:00 pm
Monday7:00 am-7:00 pm
Tuesday7:00 am-7:00 pm
Wednesday7:00 am-7:00 pm
Thursday7:00 am-7:00 pm
Friday7:00 am-7:00 pm
Saturday7:00 am-5:00 pm
SundayCLOSED

Courtesy Chevrolet Inventory

Courtesy Chevrolet Reviews

Ratings and reviews of Courtesy Chevrolet are from Cars.com

Overall
4.7 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (2.0 out of 5.0)
    Poor Customer Service from Management
    by Luis A Barnett from Rio Rico | June 19, 2019

    The GMC Precertification and extended warranty was a big issue with my purchase. I purchased the vehicle on May 23rd, Not even 30 days of purchase the Truck breaks down on June 13th , I couldn't get a covered rental because it would take the certified gm dealership to check the vehicle 5 days due to the amount of work they had ahead. I talked to the dealership about a possible loan since I traded in my old vehicle and not to mention I also put in 8k as a down payment on the deal. Dealership refused to provide a loan or rental. I purchased extended warranty even though the car was also pre-certified. I missed work for 3 days because of this situation.I called the sales manager to explain the situation and never received a call back.I will never buy from GM again and never from this dealership again. The only good thing that I can think about this experience is of course the Sales Representative did a great job finding my needs I understand he is not part of the management department.

    Customer Service
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    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Great Experience
    by NA from Phoenix, AZ | June 17, 2019

    Had a Great Experience with a difficult trade. KC and Mario got me a deal I could work with. I was treated with the upmost respect and I will be back to purchase another vehicle soon.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Courtesy Chevrolet
    by Michael Lemos from Laveen, AZ | June 17, 2019

    Got me in for oil change and turned my vehicle around quick.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did Not purchase a vehicle.
  • (5.0 out of 5.0)
    Customer
    by Emily Szymonek from Phoenix, AZ | June 13, 2019

    Great customer service. Fast and efficient, got my oil changed in an hour or less.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (4.0 out of 5.0)
    Oil change
    by Stephanie N Degarmo from Phoenix, Arizona | June 11, 2019

    I made an appointment for an oil change. I came in a few mins before my appointment and I was greeted by someone who asked if I had an appointment I said yes and he said somebody wouldn?t be with me shortly. I did have to wait a while before somebody came back to my car but the gentleman did explain that he was with another customer. Overall my experience was good and the people were friendly.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (2.0 out of 5.0)
    Highly Disappointed!!!
    by Chevy owner from PHOENIX< AZ | June 06, 2019

    Buying a car was fine, they tell you what you want to hear help you get your car then when I needed to come back and get my windows tinted at their cost I had to come back twice because when I originally set the appointment for a Saturday they failed to inform me NOBODY is there to do tint on Saturdays. Had to take a day off work to take my car back so they can tint my windows and replace my tire from being damaged the day I got it before I took it off the lot. The sales guy tool pictures of the damages and was out when I went back to so went through a little hassle trying to get them to fix it without paperwork that was supposed to get submitted about damaged tire. I was informed everything was going to take 1 1/2 hours, my appointment was at 1pm they paid an uber to drop me off at a restaurant on 24th st and I ended up walking back and got there right before 5pm. They said they were trying to call me because my car was ready but I didn't have any calls, texts, or emails from them at all. They don't seem to be Courteous or have good customer satisfaction skills and I only say that because I dealt with Larry H Miller twice and my opinion they can learn a couple things from them. Expected a little more organization from them since they are a known big dealership and I will choose not to go through Courtesy Chevrolet for my next Chevy car!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Exceptional Service Advisors/Team Courtesy
    by Susan Lenore Johnson from Phoenix, AZ | June 04, 2019

    The guys in the grey shirts are this best at what they do at Courtesy Chevrolet! Always smile, always make you feel welcomed and always there to be of assistance in the Service Drive up area. I love my happening Dealership. It is always full of faithful employees and car owners. I network on my daily travels as a Door Dasher and I meet the most elite and special people here in the Valley of the Sun. Thanks gents for servicing my issue. Yes is was tire, but Nitrogen at that and you all educate me every single time I stop by. Peace gentlemen.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Did what they said
    by LYLE JOHNSEN from phoenix, arizona | June 01, 2019

    They gave me the price discussed on the phone . They also repaired a paint issue after I got the vehicle home

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    Quality of Repair
    Buying Process
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    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Pleased
    by Michael James Moran from Sedona, AZ | May 22, 2019

    Titus Petty, Service Rep was no doubt the most efficient Service emplyee that I have ever experienced. I know Couetesy Chev has been at this location for many years. Upgrading the facilities is costly, but you certainly could follow what most of your competition is doing.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Customer
    by Joseph V Palazzolo from Phoenix,az | May 20, 2019

    Brought vehicle in for oil service I told them I would be waiting time quoted was 1.5 hours I was ok with that after 5bst time I checked with the advisor. He said it was done except the wash then he said ? you don?t want to wait for that do you? What kind of service is this. Of course I said no exactly what he wanted me to say. Last vehicle I will buy from them.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • Displaying 31 - 40 of 740 Reviews