Auto.com

Courtesy Auto Sales

1208 S Military Hwy Chesapeake, VA 23320

(4.9 out of 5) 331 Reviews
4448e76be765cb7380472998fb4644c8

*INTERNET SPECIAL PRICING* Serving the public for over 41 years! Committed to serving our customers, Call 757-819-4613 today. We Update Our Inventory On Our Website Daily -- Check Out Our Reviews -- Courtesy Auto Sales is the 2016/2017 Viada State Quality Dealer of the Year.

Call (757) 644-0419
Hours of Operation
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
Saturday9:00 am-6:00 pm
SundayCLOSED
Monday9:00 am-7:00 pm
Tuesday9:00 am-7:00 pm
Wednesday9:00 am-7:00 pm
Thursday9:00 am-7:00 pm
Friday9:00 am-7:00 pm
SaturdayCLOSED
SundayCLOSED

Courtesy Auto Sales Inventory

Courtesy Auto Sales Reviews

Ratings and reviews of Courtesy Auto Sales are from Cars.com

Overall
4.9 out of 5
Customer Service
Quality of Repair
Buying Process
Overall Facilities
  • (5.0 out of 5.0)
    Wonderful Experience
    by Hope Jones from Suffolk, Va | November 11, 2020

    This was my first time buying from Courtesy Auto Sales and it was the best experience ever. I have found my car dealership for life. John Courtice was a great salesman and wonderful to work with.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Dave Arnold and Staff
    by Scott E Paige from Chesapeake | September 30, 2020

    Dave and staff were great very painless purchasing the vehicle. Good information and follow up. I was in and out very quickly. Would recommend Dave and the dealership. Scott

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a new car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    James
    by James from Suffolk, Va | March 30, 2020

    On March 28, 2020 this was hands-down the most helpful, courteous, no pressure , and trustworthy dealership we have ever been to. Our salesperson, John Curtice, was professional, accomodating, answered all our questions, and bent over backwards to make our car buying experience pleasant and hassle-free. I am a very satisfied customer, would highly recommend this dealership, and in the future would not hesitate to buy a car sight-unseen from Courtesy Auto Sales. Yes, they are that good. Thank you, John Curtice and Justin.

    Customer Service
    Quality of Repair
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    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Customer...Emmily Smithwick
    by Emmily Smithwick from CHESAPEAKE | February 18, 2020

    The entire experience was awesome. John was so knowledgeable in filling out the paperwork. He helped too find me the best deal. Chuck was so nice when it was time too sign the papers. He was able too answer all my questions.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Buying a car
    by Antonio C Bond from Chespeake | August 30, 2019

    Scott and his staff was excellent made my day great car low price very professional go to Courtesy Auto you won't be disappointed get Environment family own I'm very happy with my Impala.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    All the bad but disguised well!
    by Jeramy from Va Beach VA | July 31, 2019

    When you think about all the bad things that you have heard about car dealers and their shady tactics, this one exemplifies them all! I went there to buy a car, and because I was not very knowledgeable about cars, was taken advantage of. Which will wind up costing me much more money than I could have really afforded. But because they did not do anything alledgedly illegal, I don't have any options, although I will look further into it. They are really good at making you believe that what they are saying is the truth, and at distracting you from getting real answers to your questions. I guess that is why they will not let you take a test ride by yourself. I thought I was smarter than I obviously am, and they took great advantage of that. Even my friend, who owned a car lot, and sold cars to this dealer was shocked by how bad this whole situation was! I guess I should have known that when I went to drive the car home, and the battery was dead!! I do not want to list all the lies they told me, and all the ways that they misled me, but all I will say is be VERY VERY VERY careful with these people. Make sure that you have factual AND written proof of everything they say, or you WILL regret it! And if you do buy from them, I wish you all the best, because you will surely need it.

    Customer Service
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    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Can you say Ripped Off?
    by Steve Slider from Chesapeake VA | July 13, 2019

    For some time I was looking for a new car. And I thought I had found one here. And I was smooth-talked into a bad deal, because I was sucked in by the salesman's genial nature, forgetting, at the core, he was a car salesman. So when I went to leave with my new car, the battery was dead. Then when I asked about some of the equipment that it was supposed to have, ACCORDING TO THEIR OWN AD that I had copied and pasted...the salesman tried to tell me that list never existed!! They offered no resolution, and when I mentioned certain mechanical features that I was concerned about, they just blew me off. I shouldn't have let them get away with that. But I did. All I will say is step very lightly with these people, as they will doubletalk you and talk you into a deal you may regret.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Thank you!
    by Molly Joesten from Virginia Beach, VA | May 20, 2019

    The whole staff here was great, but Steve Slider was amazing to work with! He was knowledgeable, personable, and efficient. He made the buying process as quick and easy as possible. Thank you everyone!

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
  • (1.0 out of 5.0)
    Buyer Beware
    by Car Buyer from Norfolk, VA | April 19, 2019

    BUYER BEWARE. We bought a car from them and the week after their warranty ended we discovered the engine is CRACKED. Furthermore it was leaking fluid (not evident when buying) AND all the lug nuts on the tires are stripped, making AAA call a tow truck instead of fixing a tire. Ford and a second opinion garage said it is undriveable and unfixable. It is JUNK and can't ever be driven again. We only got to drive it a few months. I am a regular mom who was getting this car for her daughter. We asked several times, "Is there any reason we should not get this car. We will walk away and not leave a negative review. Please tell us." We were assured the car was safe for my daughter. This is after we dealt with my son going in to cardiac arrest and having open heart surgery - so money IS an issue with us. We just needed a break and someone honest to help us. I called the owner of the company and his reaction was pretty much, "Sorry about your luck, but I'll have my person look at it." Of course his person found nothing. They refused to take the car back and make things right. The car has been parked for months. My daughter's NEW used car. We are back to square one with a full loan, car insurance and no car. Again, this was discovered just after the warranty ended from them and they refused to make good on the car. THE WEEK AFTER. It was only a few months after buying the car from them. They sold us a hunk of junk. A dead and unsafe car. That my 18 year old daughter needed for school and work. This has been financially devastating for us. Bad form, Courtesy. VERY BAD FORM.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Came in for service or repair
    Does Not recommend this dealer.
    Did purchase a vehicle.
  • (5.0 out of 5.0)
    Mr Charles Wise
    by Charles from Norfolk, Va | January 16, 2019

    Dave did an excellent job through the whole process. He explained everything as we were going through it. I would recommend this dealership to anyone and everyone.

    Customer Service
    Quality of Repair
    Buying Process
    Overall Facilities
    Shopped for a used car
    Does recommend this dealer.
    Did purchase a vehicle.
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